Kramerika 16 Posted December 22, 2016 Share Posted December 22, 2016 (edited) I tried to play a movie last night, and it froze at the same spot within a minute of starting. This is an MKV file on the Android TV app on the Shield TV. I tried with refresh rate switching on and off to the same result. I played the same file on SPMC and my computer, and it works fine. I sent a log (MediaServer) sometime between 9:30-10:00 Eastern. Other files seem to work fine although I did not do a lot of testing. The one thing that I should do tonight is test on my Fire TV which I did not do last night assuming that I would have the same result. Here is the media info from Emby. Video Codec H264 AVC Yes Profile High Level 41 Resolution 714x480 Aspect ratio 16:9 Anamorphic No Interlaced No Framerate 23.97602 Bitrate 3722 kbps Bit depth 8 bit Pixel format yuv420p Ref frames 4 NAL 4 Audio Language eng Codec AC3 Layout stereo Channels 2 ch Bitrate 192 kbps Sample rate 48000 Hz Default Yes Title Eng Dolby Digital stereo Default Subtitle Language eng Codec DVDSUB Default No Forced No External No Title Eng Container mkv Edited December 22, 2016 by Kramerika Link to comment Share on other sites More sharing options...
ebr 14960 Posted December 23, 2016 Share Posted December 23, 2016 Were the subs enabled? Was it direct streaming or transcoding? ffmpeg log? Link to comment Share on other sites More sharing options...
Kramerika 16 Posted December 23, 2016 Author Share Posted December 23, 2016 No subs enabled. Direct streaming, internal player. Where do I get the ffmpeg log? Link to comment Share on other sites More sharing options...
ebr 14960 Posted December 23, 2016 Share Posted December 23, 2016 If it was direct streaming then there would not be an ffmpeg log. Is it possible that your server got bogged down and actually stopped delivering the file? Link to comment Share on other sites More sharing options...
Kramerika 16 Posted December 27, 2016 Author Share Posted December 27, 2016 (edited) It is direct playing (Direct/I). There is no ffmpeg log though, at least not in the Emby-Server/logs folder. When I play it with SPMC on the Shield TV, it does not freeze. When I play it with Emby on the Amazon Fire TV, it does not freeze either, but it is direct playing slightly differently with Direct/V. Edited December 27, 2016 by Kramerika Link to comment Share on other sites More sharing options...
ebr 14960 Posted December 28, 2016 Share Posted December 28, 2016 So, on the one with the problem, try hitting the "!" button during playback before the freeze point and see if that gets past it. Link to comment Share on other sites More sharing options...
Kramerika 16 Posted January 6, 2017 Author Share Posted January 6, 2017 Yes, that does it. It switches to Direct/V and works ok for at least the 5 minutes I watched it. Seems like it doesn't like the internal player. Link to comment Share on other sites More sharing options...
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