3.1 Crashing Randomly

[NomadCF 15]

cat /etc/debian_version
8.6

Error Log

Dec 18 21:41:40 storage emby-server[9415]: ffmpeg version N-52954-g295de3e-static http://johnvansickle.com/ffmpeg/  Copyright (c) 2000-2016 the FFmpeg developers
Dec 18 21:41:40 storage emby-server[9415]: built with gcc 5.3.1 (Debian 5.3.1-8) 20160205
Dec 18 21:41:40 storage emby-server[9415]: configuration: --enable-gpl --enable-version3 --disable-shared --disable-debug --enable-runtime-cpudetect --enable-libmp3lame --enable-libx264 --enable-libx265 --enable-libwebp --enable-libspeex --enable-libvorbis --enable-libvpx --enable-libfreetype --enable-fontconfig --enable-libxvid --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libtheora --enable-libvo-amrwbenc --enable-gray --enable-libopenjpeg --enable-libopus --enable-libass --enable-gnutls --enable-libvidstab --enable-libsoxr --enable-frei0r --enable-libfribidi --disable-indev=sndio --disable-outdev=sndio --enable-librtmp --enable-libmfx --cc=gcc
Dec 18 21:41:40 storage emby-server[9415]: libavutil      55. 17.103 / 55. 17.103
Dec 18 21:41:40 storage emby-server[9415]: libavcodec     57. 24.102 / 57. 24.102
Dec 18 21:41:40 storage emby-server[9415]: libavformat    57. 25.100 / 57. 25.100
Dec 18 21:41:40 storage emby-server[9415]: libavdevice    57.  0.101 / 57.  0.101
Dec 18 21:41:40 storage emby-server[9415]: libavfilter     6. 31.100 /  6. 31.100
Dec 18 21:41:40 storage emby-server[9415]: libswscale      4.  0.100 /  4.  0.100
Dec 18 21:41:40 storage emby-server[9415]: libswresample   2.  0.101 /  2.  0.101
Dec 18 21:41:40 storage emby-server[9415]: libpostproc    54.  0.100 / 54.  0.100
Dec 18 21:41:40 storage emby-server[9415]: Input #0, matroska,webm, from 'file:/storage/multimedia/shows/comedy/new girl/New Girl - 6x09 - Es Good.mkv':
Dec 18 21:41:40 storage emby-server[9415]: Metadata:
Dec 18 21:41:40 storage emby-server[9415]: encoder         : mkv2rls x264-tv version built on 2016.10.12
Dec 18 21:41:40 storage emby-server[9415]: Duration: 00:21:32.92, start: 0.000000, bitrate: 2779 kb/s
Dec 18 21:41:40 storage emby-server[9415]: Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x718, SAR 1:1 DAR 640:359, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Dec 18 21:41:40 storage emby-server[9415]: Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 384 kb/s (default)
Dec 18 21:41:40 storage emby-server[9415]: Stream #0:2(eng): Subtitle: subrip
Dec 18 21:41:40 storage emby-server[9415]: Metadata:
Dec 18 21:41:40 storage emby-server[9415]: title           : English
Dec 18 21:41:40 storage emby-server[9415]: Output #0, srt, to '/var/lib/emby-server/data/subtitles/f/f56c6ed2-3242-5491-a762-43c985fd2b13.srt':
Dec 18 21:41:40 storage emby-server[9415]: Metadata:
Dec 18 21:41:40 storage emby-server[9415]: encoder         : Lavf57.25.100
Dec 18 21:41:40 storage emby-server[9415]: Stream #0:0(eng): Subtitle: subrip
Dec 18 21:41:40 storage emby-server[9415]: Metadata:
Dec 18 21:41:40 storage emby-server[9415]: title           : English
Dec 18 21:41:40 storage emby-server[9415]: Stream mapping:
Dec 18 21:41:40 storage emby-server[9415]: Stream #0:2 -> #0:0 (copy)
Dec 18 21:41:40 storage emby-server[9415]: Press [q] to stop, [?] for help
Dec 18 21:41:41 storage emby-server[9415]: size=       7kB time=00:03:13.83 bitrate=   0.3kbits/s speed= 388x    #015size=      29kB time=00:14:28.41 bitrate=   0.3kbits/s speed= 868x    #015size=      42kB time=00:21:29.01 bitrate=   0.3kbits/s speed=1.16e+03x
Dec 18 21:41:41 storage emby-server[9415]: video:0kB audio:0kB subtitle:20kB other streams:0kB global headers:0kB muxing overhead: 109.492271%
Dec 18 21:41:44 storage emby-server[9415]: Stacktrace:
Dec 18 21:41:44 storage emby-server[9415]: at <unknown> <0xffffffff>
Dec 18 21:41:44 storage emby-server[9415]: at (wrapper managed-to-native) ImageMagickSharp.MagickWandInterop.MagickReadImage (intptr,string) <0x000ca>
Dec 18 21:41:44 storage emby-server[9415]: at ImageMagickSharp.MagickWand.OpenImage (string) <0x0002a>
Dec 18 21:41:44 storage emby-server[9415]: at ImageMagickSharp.MagickWand..ctor (string) <0x000ee>
Dec 18 21:41:44 storage emby-server[9415]: at Emby.Drawing.ImageMagick.ImageMagickEncoder.EncodeImage (string,string,bool,int,int,int,MediaBrowser.Controller.Drawing.ImageProcessingOptions,MediaBrowser.Model.Drawing.ImageFormat) <0x002fc>
Dec 18 21:41:44 storage emby-server[9415]: at Emby.Drawing.ImageProcessor/<ProcessImage>c__async1.MoveNext () <0x01947>
Dec 18 21:41:44 storage emby-server[9415]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<System.Tuple`3<string, string, System.DateTime>>.Start<Emby.Drawing.ImageProcessor/<ProcessImage>c__async1> (Emby.Drawing.ImageProcessor/<ProcessImage>c__async1&) <0x000cf>
Dec 18 21:41:44 storage emby-server[9415]: at Emby.Drawing.ImageProcessor.ProcessImage (MediaBrowser.Controller.Drawing.ImageProcessingOptions) <0x001a7>
Dec 18 21:41:44 storage emby-server[9415]: at MediaBrowser.Api.Images.ImageService/<GetImageResult>c__async0.MoveNext () <0x005ae>
Dec 18 21:41:44 storage emby-server[9415]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<object>.Start<MediaBrowser.Api.Images.ImageService/<GetImageResult>c__async0> (MediaBrowser.Api.Images.ImageService/<GetImageResult>c__async0&) <0x000cf>
Dec 18 21:41:44 storage emby-server[9415]: at MediaBrowser.Api.Images.ImageService.GetImageResult (MediaBrowser.Controller.Entities.IHasImages,MediaBrowser.Api.Images.ImageRequest,MediaBrowser.Controller.Entities.ItemImageInfo,bool,System.Collections.Generic.List`1<MediaBrowser.Model.Drawing.ImageFormat>,System.Collections.Generic.List`1<MediaBrowser.Controller.Providers.IImageEnhancer>,System.Nullable`1<System.TimeSpan>,System.Collections.Generic.IDictionary`2<string, string>,bool) <0x00368>
Dec 18 21:41:44 storage emby-server[9415]: at MediaBrowser.Api.Images.ImageService.GetImage (MediaBrowser.Api.Images.ImageRequest,MediaBrowser.Controller.Entities.IHasImages,bool) <0x007a9>
Dec 18 21:41:44 storage emby-server[9415]: at MediaBrowser.Api.Images.ImageService.Get (MediaBrowser.Api.Images.GetItemImage) <0x00097>
Dec 18 21:41:44 storage emby-server[9415]: at (wrapper dynamic-method) object.lambda_method (System.Runtime.CompilerServices.Closure,object,object) <0x00074>
Dec 18 21:41:44 storage emby-server[9415]: at ServiceStack.Host.ServiceExecGeneral/<Execute>c__async0.MoveNext () <0x002fc>
Dec 18 21:41:44 storage emby-server[9415]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<object>.Start<ServiceStack.Host.ServiceExecGeneral/<Execute>c__async0> (ServiceStack.Host.ServiceExecGeneral/<Execute>c__async0&) <0x000cf>
Dec 18 21:41:44 storage emby-server[9415]: at ServiceStack.Host.ServiceExecGeneral.Execute (System.Type,MediaBrowser.Model.Services.IRequest,object,object,string) <0x0023b>
Dec 18 21:41:44 storage emby-server[9415]: at ServiceStack.Host.ServiceController/<Execute>c__async0.MoveNext () <0x003ff>
Dec 18 21:41:44 storage emby-server[9415]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<object>.Start<ServiceStack.Host.ServiceController/<Execute>c__async0> (ServiceStack.Host.ServiceController/<Execute>c__async0&) <0x000cf>
Dec 18 21:41:44 storage emby-server[9415]: at ServiceStack.Host.ServiceController.Execute (object,MediaBrowser.Model.Services.IRequest) <0x0019c>
Dec 18 21:41:44 storage emby-server[9415]: at ServiceStack.Host.RestHandler/<ProcessRequestAsync>c__async1.MoveNext () <0x003df>
Dec 18 21:41:44 storage emby-server[9415]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start<ServiceStack.Host.RestHandler/<ProcessRequestAsync>c__async1> (ServiceStack.Host.RestHandler/<ProcessRequestAsync>c__async1&) <0x000cf>
Dec 18 21:41:44 storage emby-server[9415]: at ServiceStack.Host.RestHandler.ProcessRequestAsync (MediaBrowser.Model.Services.IRequest,MediaBrowser.Model.Services.IResponse,string) <0x001c3>
Dec 18 21:41:44 storage emby-server[9415]: at Emby.Server.Implementations.HttpServer.HttpListenerHost/<RequestHandler>c__async0.MoveNext () <0x011ed>
Dec 18 21:41:44 storage emby-server[9415]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start<Emby.Server.Implementations.HttpServer.HttpListenerHost/<RequestHandler>c__async0> (Emby.Server.Implementations.HttpServer.HttpListenerHost/<RequestHandler>c__async0&) <0x000cf>
Dec 18 21:41:44 storage emby-server[9415]: at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler (MediaBrowser.Model.Services.IHttpRequest,System.Uri) <0x001c6>
Dec 18 21:41:44 storage emby-server[9415]: at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpListener.InitTask (SocketHttpListener.Net.HttpListenerContext) <0x001e3>
Dec 18 21:41:44 storage emby-server[9415]: at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpListener/<ProcessContext>c__AnonStorey0.<>m__0 () <0x0001f>
Dec 18 21:41:44 storage emby-server[9415]: at System.Threading.Tasks.Task`1<TResult_REF>.InnerInvoke () <0x00053>
Dec 18 21:41:44 storage emby-server[9415]: at System.Threading.Tasks.Task.Execute () <0x00055>
Dec 18 21:41:44 storage emby-server[9415]: at System.Threading.Tasks.Task.ExecutionContextCallback (object) <0x00055>
Dec 18 21:41:44 storage emby-server[9415]: at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00178>
Dec 18 21:41:44 storage emby-server[9415]: at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00020>
Dec 18 21:41:44 storage emby-server[9415]: at System.Threading.Tasks.Task.ExecuteWithThreadLocal (System.Threading.Tasks.Task&) <0x00116>
Dec 18 21:41:44 storage emby-server[9415]: at System.Threading.Tasks.Task.ExecuteEntry (bool) <0x000da>
Dec 18 21:41:44 storage emby-server[9415]: at System.Threading.Tasks.Task.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem () <0x0000e>
Dec 18 21:41:44 storage emby-server[9415]: at System.Threading.ThreadPoolWorkQueue.Dispatch () <0x001d6>
Dec 18 21:41:44 storage emby-server[9415]: at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback () <0x00008>
Dec 18 21:41:44 storage emby-server[9415]: at (wrapper runtime-invoke) <Module>.runtime_invoke_bool (object,intptr,intptr,intptr) <0x00066>
Dec 18 21:41:44 storage emby-server[9415]: Native stacktrace:
Dec 18 21:41:44 storage emby-server[9415]: /usr/bin/mono-sgen() [0x4b1a20]
Dec 18 21:41:44 storage emby-server[9415]: /usr/bin/mono-sgen() [0x508f4e]
Dec 18 21:41:44 storage emby-server[9415]: /usr/bin/mono-sgen() [0x428e93]
Dec 18 21:41:44 storage emby-server[9415]: /lib/x86_64-linux-gnu/libpthread.so.0(+0xf8d0) [0x7f77469dd8d0]
Dec 18 21:41:44 storage emby-server[9415]: /lib/x86_64-linux-gnu/libc.so.6(+0x92040) [0x7f774649f040]
Dec 18 21:41:44 storage emby-server[9415]: /usr/lib/emby-server/x86_64-linux-gnu/libEmbyMagickCore-6.Q8.so.2(ReadBlob+0x2c8) [0x7f7741255c68]
Dec 18 21:41:44 storage emby-server[9415]: /usr/lib/emby-server/x86_64-linux-gnu/EmbyMagick-6.9.6/modules-Q8/coders/png.so(+0x43d6) [0x7f77073c33d6]
Dec 18 21:41:44 storage emby-server[9415]: /lib/x86_64-linux-gnu/libpng12.so.0(+0x8277) [0x7f7740ff9277]
Dec 18 21:41:44 storage emby-server[9415]: /lib/x86_64-linux-gnu/libpng12.so.0(png_read_row+0x1ed) [0x7f7741002ebd]
Dec 18 21:41:44 storage emby-server[9415]: /usr/lib/emby-server/x86_64-linux-gnu/EmbyMagick-6.9.6/modules-Q8/coders/png.so(+0xa7e6) [0x7f77073c97e6]
Dec 18 21:41:44 storage emby-server[9415]: /usr/lib/emby-server/x86_64-linux-gnu/EmbyMagick-6.9.6/modules-Q8/coders/png.so(+0xb41e) [0x7f77073ca41e]
Dec 18 21:41:44 storage emby-server[9415]: /usr/lib/emby-server/x86_64-linux-gnu/libEmbyMagickCore-6.Q8.so.2(ReadImage+0x198) [0x7f7741289a58]
Dec 18 21:41:44 storage emby-server[9415]: /usr/lib/emby-server/x86_64-linux-gnu/libEmbyMagickWand-6.Q8.so.2(MagickReadImage+0x6a) [0x7f774193933a]
Dec 18 21:41:44 storage emby-server[9415]: [0x41c5097b]
Dec 18 21:41:44 storage emby-server[9415]: Debug info from gdb:
Dec 18 21:41:44 storage emby-server[9415]: =================================================================
Dec 18 21:41:44 storage emby-server[9415]: Got a SIGSEGV while executing native code. This usually indicates
Dec 18 21:41:44 storage emby-server[9415]: a fatal error in the mono runtime or one of the native libraries
Dec 18 21:41:44 storage emby-server[9415]: used by your application.
Dec 18 21:41:44 storage emby-server[9415]: =================================================================

So far 3 crashes in the last 1.5 hours; All with the same error (above). All on different file formats and streams types. So there hasn't been anything I can replicate the problem with.

 

 

[Luke 37187]

Hi there. Can you please attach the complete Emby Server log(s)? Thanks.

[alexxx 2]

Hi, I have the same issue. Installed is the latest version of emby (3.1.2.0). I have the latest emby-log attached. I know, emby has no write pernmissions in the movie-directory, but that shouldn´t cause the issue.

Log.txt

[Luke 37187]

Hi, I have the same issue. Installed is the latest version of emby (3.1.2.0). I have the latest emby-log attached. I know, emby has no write pernmissions in the movie-directory, but that shouldn´t cause the issue.

 

Can you try removing the sync plugin and see if that makes a difference? thanks.