tempest77 0 Posted December 16, 2016 Share Posted December 16, 2016 (edited) I am running Emby Server backend for my Kodi frontend. I have files stored in two different network drives that are both the same media type. If I add both folders to one Media Library, only one (the same one each time) is scanned properly. However, if I add either individually, they are scanned properly. Any idea why this would be happening? Edited December 16, 2016 by tempest77 Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 16, 2016 Author Share Posted December 16, 2016 I am trying to add them as separate Media Libraries, which seems to work. I'll have to see how that affects the Kodi presentation, though. Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 16, 2016 Share Posted December 16, 2016 Hi, what version of Emby Server? thanks. Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 16, 2016 Author Share Posted December 16, 2016 (edited) Hi, what version of Emby Server? thanks. Version 3.0.8500.0 currently installed on Ubuntu 14.04 Edited December 16, 2016 by tempest77 Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 22, 2016 Share Posted December 22, 2016 Hi @@tempest77 can you please try the latest release of Emby Server? thanks ! Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 22, 2016 Author Share Posted December 22, 2016 Hi @@tempest77 can you please try the latest release of Emby Server? thanks ! I've upgraded, I'll try adding the folder again today. Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 22, 2016 Share Posted December 22, 2016 Thanks for reporting back. Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 22, 2016 Author Share Posted December 22, 2016 Thanks for reporting back. No luck. Added the second folder to the library with the first folder, and only the second folder is shown again. Removed it, and the first folder is back. Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 22, 2016 Share Posted December 22, 2016 Can you show us examples of what you were trying to do? Screenshots would be great. Thanks. Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 22, 2016 Author Share Posted December 22, 2016 (edited) @@Luke, I can post screenshots, but I'm not sure how much it would help. Here's a more in depth explanation: I have two folders both with TV media in them, but they are on two different computers. I'll call one TVServer1 (~232 folders), and the other TVServer2 (~62 folders). Under Manage Server -> Library, I have four media libraries: Music, Movies, TV1 , and TV2. Music has one source with many folders under it. Movies has two sources (on the same computers as the TV folders), and everything shows up properly. However, per my issue, I've had to add two different "media libraries", one each for TVServer1 and TVServer2. If I add the TVServer2 folder to the TV1 Library, the TVServer1 files disappear from "My Media". Conversely, if I add the TVServer1 folder to the TV2 library, I still only see the TVServer 2 files (although it takes a long time to scan the library, like it's adding the files properly, but they're not displayed). Edited December 22, 2016 by tempest77 Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 22, 2016 Share Posted December 22, 2016 Can you set them up how you want, run a library scan, and then provide the emby server log? You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 22, 2016 Author Share Posted December 22, 2016 @@Luke, will do. I'll PM it to you. Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 22, 2016 Share Posted December 22, 2016 Thanks. Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 22, 2016 Share Posted December 22, 2016 Once you've added the path, also check and see if the content is displayed in the metadata manager. thanks. Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 22, 2016 Author Share Posted December 22, 2016 Once you've added the path, also check and see if the content is displayed in the metadata manager. thanks. I just checked, and it is not in the metadata manager either. Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 22, 2016 Author Share Posted December 22, 2016 @@Luke, this is offtopic, but I've been looking for half an hour - where is the fanart.tv api/login information stored? Or is that possible? I can't find anything that references it. Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 22, 2016 Share Posted December 22, 2016 Library -> Advanced but you do not need that for fanart to work. Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 22, 2016 Author Share Posted December 22, 2016 Can you set them up how you want, run a library scan, and then provide the emby server log? You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! @@Luke, logs sent. Thanks! Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 23, 2016 Share Posted December 23, 2016 So you see this issue for TV only, not music or movies, is that correct? Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 23, 2016 Author Share Posted December 23, 2016 So you see this issue for TV only, not music or movies, is that correct? That is correct. Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 23, 2016 Share Posted December 23, 2016 When this happens, can you find the content via the search feature? what if you create a new emby user with access to all libraries. can that user see them? thanks ! Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 23, 2016 Author Share Posted December 23, 2016 When this happens, can you find the content via the search feature? what if you create a new emby user with access to all libraries. can that user see them? thanks ! No to both. Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 28, 2016 Share Posted December 28, 2016 Hi @@tempest77, can you check and make sure that the folders aren't marked as hidden? There was a similar issue reported by another user and it turned out the folder was marked hidden: https://emby.media/community/index.php?/topic/42526-scanning-for-music-yields-no-results/page-2&do=findComment&comment=400976 Let us know if this helps. Thanks ! Link to comment Share on other sites More sharing options...
tempest77 0 Posted December 28, 2016 Author Share Posted December 28, 2016 @@Luke, I've double checked but neither folder is (one is a Synology and the other is Ubuntu). Link to comment Share on other sites More sharing options...
Luke 37250 Posted December 29, 2016 Share Posted December 29, 2016 Ok, thanks. We're looking into it. Link to comment Share on other sites More sharing options...
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