Windows 10 clean install of Emby Theater, almost perfect, small problem with Live TV

[clarkss12 296]

Did a complete removal and reinstall on the Windows 10 Emby Theater app, that I downloaded a few minutes ago from this website, this is running on my Tronsmart Ara X5.  It is playing ALMOST fantastic, but there is an audio hiccup about every minute (variable time interval) or so.  Did not notice this prior to clean install.  This is an HD channel in 1080i mpeg2 ts format with Dolby Digital (as shown on my Denon AVR).  The stream is playing with "Direct Playing".

 

On a side note, I would like to use this inexpensive traditional remote to use with my client device >> 

Ortek Windows 7 Vista XP Media Center MCE PC Remote Control and Infrared Receiver for Home, Premium and Ultimate Edition

 

https://www.amazon.com/Ortek-Windows-Infrared-Receiver-Ultimate/dp/B00224ZDFY

 

Some of the buttons work, but not all, channel up/down do not work.  Hard to describe what functions that are missing.

 

Edit: Don't mean to imply that is is unwatchable, just a minor noticeable hiccup, again ALMOST PERFECT.

server log of live TV stream hickup every minute.txt

Edited December 10, 2016 by clarkss12

[Luke 37096]

Hi, do you see this on all channels, or just this channel in particular?

[clarkss12 296]

Been playing the same channel since I posted this.  Now changed to a 720 mpeg2 ts channel and do not see that audio problem of the instant pausing issue (hiccup).

 

Another issue I noticed, I paused the video while I had to do something, but when I start playing the video it is still delayed the amount of time that I had it paused, which is GREAT.  However, I can't figure out how to fast forward, so I am stuck watching 5 minutes (paused time) behind, so have to watch the commercials.

[clarkss12 296]

Uh-Oh, played "A Christmas Story (1983)" MKV video for grandkids, but video was transcoding, so video not perfect.  Any reason it is being transcoded?

 

Running Emby Theater on Tronsmart Ara X5, same as server running on same device.

 

see attached files.

 

thanks for you help.

A Christmas Story (1983) ffmpeg log.txt

A Christmas Story (1983) server log.txt

A Christmas Story (1983) mediainfo log.txt

[Guest asrequested]

Can you post a screenshot of the file details?

[Luke 37096]

Make sure theater can access that y: path

[clarkss12 296]

Can you post a screenshot of the file details?

What file details?

[Guest asrequested]

What file details?

 

Christmas Story

[clarkss12 296]

Make sure theater can access that y: path

It does.  Played a different DVD rip with MKV, (Home Alone) with Dolby D and it played ALMOST PERFECTLY, except for an occasional volume dip.  Did not check to see if it was direct playing but assumed it was because it played so well.  I just checked the logs and no ffmpeg log created.

 

I still not figured out which format gives me problems so far.  Most of my 1080P BlueRay rips play almost perfectly.

 

Also, my 15 year old granddaughter likes ET eye candy.  She is only here ocassionally, so does see the incremental improvements.

[clarkss12 296]

Christmas Story

 

I attached the mediainfo as a text file, is that what you want to see?  

[clarkss12 296]

Christmas Story

eneral

Unique ID                                : 71718697165789587531217214196218429061 (0x35F484C5E12EEBBA93F29469C8117E85)

Complete name                            : V:\kidsmovies\A Christmas Story (1983)\A Christmas Story (1983).mkv

Format                                   : Matroska

Format version                           : Version 2

File size                                : 3.38 GiB

Duration                                 : 1 h 33 min

Overall bit rate mode                    : Variable

Overall bit rate                         : 5 185 kb/s

Encoded date                             : UTC 2012-10-17 19:45:38

Writing application                      : MakeMKV v1.7.8 win(x86-release)

Writing library                          : libmakemkv v1.7.8 (1.2.0/1.1.0) win(x86-release)

 

Video

ID                                       : 1

Format                                   : MPEG Video

Format version                           : Version 2

Format profile                           : Main@Main

Format settings, BVOP                    : Yes

Format settings, Matrix                  : Custom

Format settings, GOP                     : M=3, N=12

Codec ID                                 : V_MPEG2

Codec ID/Info                            : MPEG 1 or 2 Video

Bit rate mode                            : Variable

Bit rate                                 : 4 890 kb/s

Maximum bit rate                         : 7 500 kb/s

Width                                    : 720 pixels

Height                                   : 480 pixels

Display aspect ratio                     : 16:9

Frame rate mode                          : Variable

Original frame rate                      : 29.970 FPS

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Compression mode                         : Lossy

Time code of first frame                 : 00:59:59:28

Time code source                         : Group of pictures header

GOP, Open/Closed                         : Open

GOP, Open/Closed of first frame          : Closed

Language                                 : English

Default                                  : No

Forced                                   : No

 

Audio

ID                                       : 2

Format                                   : AC-3

Format/Info                              : Audio Coding 3

Mode extension                           : CM (complete main)

Format settings, Endianness              : Big

Codec ID                                 : A_AC3

Duration                                 : 1 h 33 min

Bit rate mode                            : Constant

Bit rate                                 : 192 kb/s

Channel(s)                               : 1 channel

Channel positions                        : Front: C

Sampling rate                            : 48.0 kHz

Frame rate                               : 31.250 FPS (1536 spf)

Bit depth                                : 16 bits

Compression mode                         : Lossy

Delay relative to video                  : 17 ms

Stream size                              : 128 MiB (4%)

Title                                    : 1/0

Language                                 : English

Default                                  : Yes

Forced                                   : No

 

Menu

00:00:00.000                             : en:Chapter 01

00:02:13.900                             : en:Chapter 02

00:04:48.054                             : en:Chapter 03

00:08:23.069                             : en:Chapter 04

00:10:50.049                             : en:Chapter 05

00:12:12.998                             : en:Chapter 06

00:14:59.999                             : en:Chapter 07

00:21:36.561                             : en:Chapter 08

00:24:03.008                             : en:Chapter 09

00:26:07.999                             : en:Chapter 10

00:28:26.054                             : en:Chapter 11

00:34:02.440                             : en:Chapter 12

00:36:50.808                             : en:Chapter 13

00:38:47.842                             : en:Chapter 14

00:40:36.667                             : en:Chapter 15

00:44:28.065                             : en:Chapter 16

00:46:20.043                             : en:Chapter 17

00:47:36.954                             : en:Chapter 18

00:51:13.970                             : en:Chapter 19

00:54:25.362                             : en:Chapter 20

00:56:28.902                             : en:Chapter 21

00:59:36.673                             : en:Chapter 22

01:03:37.246                             : en:Chapter 23

01:05:47.009                             : en:Chapter 24

01:11:44.199                             : en:Chapter 25

01:13:39.815                             : en:Chapter 26

01:16:25.480                             : en:Chapter 27

01:19:24.659                             : en:Chapter 28

01:22:04.152                             : en:Chapter 29

01:25:06.701                             : en:Chapter 30

01:27:16.748                             : en:Chapter 31

01:29:17.785                             : en:Chapter 32

[Guest asrequested]

@@Luke did you remove the file details from the UI? Where it tells you the codec etc... 

[Guest asrequested]

Ok, that looks ok. How do you have your ET video and audio settings configured? 

[clarkss12 296]

Looking at the logs, while I had a video playing, this server was "probing" other Emby clients on my network, one, my Android cell phone (not being used).  Secondly, an Android box that is powered on but being used. Not sure if all this "probing" is causing problems.

 

 2016-12-09 21:39:08.1894 Info HttpServer: HTTP POST http://192.168.10.103:8096/emby/Sync/Data?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 6.0; VS985 4G Build/MRA58K)

2016-12-09 21:39:08.2230 Info HttpServer: HTTP Response 200 to 192.168.10.82. Time: 34ms. http://192.168.10.103:8096/emby/Sync/Data?format=json
2016-12-09 21:39:08.2445 Info HttpServer: HTTP GET http://192.168.10.103:8096/emby/Sync/Items/Ready?TargetId=678815b8bc4aa6e5&format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 6.0; VS985 4G Build/MRA58K)
2016-12-09 21:39:08.6815 Info HttpServer: HTTP Response 200 to 192.168.10.82. Time: 437ms. http://192.168.10.103:8096/emby/Sync/Items/Ready?TargetId=678815b8bc4aa6e5&format=json
2016-12-09 21:41:01.0943 Info HttpServer: HTTP SUBSCRIBE http://192.168.10.103:8096/dlna/89cb7d341d9d0498dd0cec8000d09881/contentdirectory/events. UserAgent:
2016-12-09 21:41:01.0943 Info HttpServer: HTTP Response 200 to 192.168.10.111. Time: 3ms. http://192.168.10.103:8096/dlna/89cb7d341d9d0498dd0cec8000d09881/contentdirectory/events
2016-12-09 21:42:31.3701 Info App: Udp message sent to 192.168.10.78:49618
2016-12-09 21:42:31.3701 Info App: Udp message sent to 192.168.10.78:49618
2016-12-09 21:42:32.0607 Info HttpServer: HTTP GET http://192.168.10.103:8096/emby/system/info/public?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 5.1.1; R-BOX Build/LMY49F)
2016-12-09 21:42:32.4025 Info HttpServer: HTTP Response 200 to 192.168.10.78. Time: 342ms. http://192.168.10.103:8096/emby/system/info/public?format=json
2016-12-09 21:42:32.4732 Info HttpServer: HTTP GET http://192.168.10.103:8096/emby/system/info?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 5.1.1; R-BOX Build/LMY49F)

[Luke 37096]

No that's the other way around. Other devices probing the server.

 

I think the issue is Theater can't access the Y: path

[clarkss12 296]

No that's the other way around. Other devices probing the server.

 

I think the issue is Theater can't access the Y: path

Thanks for that answer, just saw that my phone was probing.  Not sure how to verify the Y: path, but appears to accessible.  The movies I have been playing are X: path.  Two different NAS's.

 

Edit: Those are "mapped" network drives (NAS's)

Edited December 10, 2016 by clarkss12

[clarkss12 296]

Ok, that looks ok. How do you have your ET video and audio settings configured? 

Took pics with phone, waiting for them to upload to my email, then I will post them here.

[clarkss12 296]

Ok, that looks ok. How do you have your ET video and audio settings configured? 

Those pics may not be clear enough.

[Guest asrequested]

Well, there is nothing there that would suggest a cause for transcoding. But I would suggest selecting EVR+ for your video renderer and select your AVR as the WASAPI audio device. Also, if the GPU is able, select DXVA2copyback for hardware acceleration. And prove Luke's suggestion of having a direct path. If you do all of that and you still have issues, please share a sample for testing.

 

Thanks for that answer, just saw that my phone was probing.  Not sure how to verify the Y: path, but appears to accessible.  The movies I have been playing are X: path.  Two different NAS's.

 

Edit: Those are "mapped" network drives (NAS's)

 

The log you posted was for a different movie on Y path, is Christmas Story on X path?

 

 

"Path":"Y:\\BlueRay_Movies\\War\\Windtalkers (2002)\\Windtalkers (2002).m2ts"

[clarkss12 296]

Not sure how I selected the log for that Windtalkers movies, because it is on my Y path.  After I reinstalled the Emby Theater, I ran some basic test on different Video formats.

 

I have to use "mapped" drives for my NAS's, because sometimes the "file explorer" can't find my networked drives (another issue not related to this project).  So I have to use a work around.

 

I will test the EVR+ setting, even though I have no idea what it means.

 

" select DXVA2copyback for hardware acceleration", I will try this also.

 

Thanks for everyone's help.

 

The log you posted was for a different movie on Y path, is Christmas Story on X path?

 

Quote

 

"Path":"Y:\\BlueRay_Movies\\War\\Windtalkers (2002)\\Windtalkers (2002).m2ts"

[Marc_G 92]

Following this thread with interest. I just hooked my own Tronsmart Ara X5 Plus up to the TV today, after doing some configuration at my desk hooked up to a regular monitor. All seemed well then. When I pressed the unit into service I'm seeing glitches. I will start my own thread once I narrow down what's going on, but I'm interested in the general topic of "optimizing Emby theater on Tronsmart Ara X5 plus units."

 

Marc

[Marc_G 92]

No that's the other way around. Other devices probing the server.

 

I think the issue is Theater can't access the Y: path

 

What's the correct way to verify path access by ET in a situation like this? Sorry if this sounds like a silly question but I can see a couple interpretations. :-)

[Jdiesel 1114]

For the transcoding issue you could try using UNC paths like //SERVER-NAME/movies rather then the mapped drive path.

[clarkss12 296]

For the transcoding issue you could try using UNC paths like //SERVER-NAME/movies rather then the mapped drive path.

 

I have tried using those paths also, but they seem to work better from my Emby server LINUX server installs, than my Windows server installs.

[clarkss12 296]

Well, there is nothing there that would suggest a cause for transcoding. But I would suggest selecting EVR+ for your video renderer and select your AVR as the WASAPI audio device. Also, if the GPU is able, select DXVA2copyback for hardware acceleration. And prove Luke's suggestion of having a direct path. If you do all of that and you still have issues, please share a sample for testing.

 

 

The log you posted was for a different movie on Y path, is Christmas Story on X path?

I changed to your settings, eveything worked except the DXVA2copyback acceleration, had to change it back to "Auto".  It is now playing with "Direct Playing" and Dolby D, awesome.  Will monitor to see how it plays, and see if the volume keeps dropping like some other videos.