apan12 0 Posted November 13, 2016 Share Posted November 13, 2016 Hi. I'm guessing there is something wrong with my server. When I try to use Emby Theater universal app, no matter if it's on a windows PC or XBOX One. The app crashes as soon as a I chose my account at the logon screen. The Android app works perfect. Server: Version 3.1.220.0 beta Server logs attached. Thanks server-63614630176.txt Link to comment Share on other sites More sharing options...
Luke 37116 Posted November 13, 2016 Share Posted November 13, 2016 It's possible yes. You could always try a separate installation of the stable server. that would be a good test. thanks. Link to comment Share on other sites More sharing options...
apan12 0 Posted November 13, 2016 Author Share Posted November 13, 2016 No change with: Version 3.0.8500.0 Link to comment Share on other sites More sharing options...
Luke 37116 Posted November 13, 2016 Share Posted November 13, 2016 Ok, that's very strange. Thanks for the report. We'll do some testing. Link to comment Share on other sites More sharing options...
qkn 0 Posted December 2, 2016 Share Posted December 2, 2016 Did you find anything? I'm still experiencing this issue. Link to comment Share on other sites More sharing options...
Luke 37116 Posted December 2, 2016 Share Posted December 2, 2016 I'm not able to reproduce but am actively testing the app every day. Thanks. Link to comment Share on other sites More sharing options...
apan12 0 Posted January 18, 2017 Author Share Posted January 18, 2017 Any news, still having this issue. Any other logs that can be usefull? Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 18, 2017 Share Posted January 18, 2017 I can't reproduce this. Are you running Windows Insider preview by any chance? Link to comment Share on other sites More sharing options...
apan12 0 Posted January 19, 2017 Author Share Posted January 19, 2017 No, I'm running 1607. Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 19, 2017 Share Posted January 19, 2017 Can you check your Windows Event Viewer and see if anything useful is there? thanks. Link to comment Share on other sites More sharing options...
apan12 0 Posted January 19, 2017 Author Share Posted January 19, 2017 Log Name: ApplicationSource: Windows Error ReportingDate: 2017-01-19 21:00:27Event ID: 1001Task Category: NoneLevel: InformationKeywords: ClassicUser: N/AComputer: XYZ11Description:Fault bucket , type 0Event Name: WWAJSEResponse: Not availableCab Id: 0 Problem signature:P1: EmbyMedia.EmbyTheater_1.1.53.0_neutral__svmepx4c03f7mP2: AppP3: bb77P4: 5P5: ms-appx://embymedia.embytheater/web/plugins/defaultskin/home/views.music.jsP6: 1_4265P7:P8:P9:P10: Attached files:ErrorInfo.6480.10948.txt\\?\C:\Program Files\WindowsApps\EmbyMedia.EmbyTheater_1.1.53.0_neutral__svmepx4c03f7m\AppXManifest.xml These files may be available here: Analysis symbol:Rechecking for solution: 0Report Id: eb92e8c7-de81-11e6-839a-f4b7e2e8739eReport Status: 262144Hashed bucket:Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-01-19T20:00:27.596634700Z" /> <EventRecordID>2728</EventRecordID> <Channel>Application</Channel> <Computer>MARTMOX1</Computer> <Security /> </System> <EventData> <Data> </Data> <Data>0</Data> <Data>WWAJSE</Data> <Data>Not available</Data> <Data>0</Data> <Data>EmbyMedia.EmbyTheater_1.1.53.0_neutral__svmepx4c03f7m</Data> <Data>App</Data> <Data>bb77</Data> <Data>5</Data> <Data>ms-appx://embymedia.embytheater/web/plugins/defaultskin/home/views.music.js</Data> <Data>1_4265</Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data>ErrorInfo.6480.10948.txt\\?\C:\Program Files\WindowsApps\EmbyMedia.EmbyTheater_1.1.53.0_neutral__svmepx4c03f7m\AppXManifest.xml</Data> <Data> </Data> <Data> </Data> <Data>0</Data> <Data>eb92e8c7-de81-11e6-839a-f4b7e2e8739e</Data> <Data>262144</Data> <Data> </Data> </EventData></Event> Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 19, 2017 Share Posted January 19, 2017 Is music the first library displayed in the tabs? Link to comment Share on other sites More sharing options...
apan12 0 Posted January 20, 2017 Author Share Posted January 20, 2017 (edited) After removing all Music libraries it started working. Edited January 20, 2017 by apan12 Link to comment Share on other sites More sharing options...
apan12 0 Posted January 20, 2017 Author Share Posted January 20, 2017 As soon as I put it back the problem comes back again. Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 20, 2017 Share Posted January 20, 2017 Was the music library the first one in the tab order? Link to comment Share on other sites More sharing options...
Guest asrequested Posted January 20, 2017 Share Posted January 20, 2017 As soon as I put it back the problem comes back again. When you add the library, do you add all the files at once? I'm wondering if there's some kind of issue with accessing/reading some files or folders. Link to comment Share on other sites More sharing options...
apan12 0 Posted January 20, 2017 Author Share Posted January 20, 2017 (edited) Was the music library the first one in the tab order? Yes. And it works if I put it in the end. Edited January 20, 2017 by apan12 Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 20, 2017 Share Posted January 20, 2017 I will continue to try to reproduce it, thanks. Link to comment Share on other sites More sharing options...
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