mini__me 23 Posted October 29, 2016 Share Posted October 29, 2016 Emby Server Version 3.0.8300.0 FireTV Version 1.2.69a Client is disconnecting from live tv 2-10 minutes after starting and returns to the guide. The client appears to no longer be direct playing the stream, and is failing while transcoding. Server.rtf transcode.rtf transcode2.rtf Link to comment Share on other sites More sharing options...
ebr 14925 Posted October 29, 2016 Share Posted October 29, 2016 What is the source of your Live TV? 2016-10-29 12:53:59.1922 Error HttpClient: Error getting response from http://192.168.62.55:8080/description.xml *** Error Report *** Version: 3.0.8300.0 Command line: C:\Users\HTPC\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe Operating system: Microsoft Windows NT 6.2.9200.0 Processor count: 8 64-Bit OS: True 64-Bit Process: True Program data path: C:\Users\HTPC\AppData\Roaming\MediaBrowser-Server Application Path: C:\Users\HTPC\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe One or more errors occurred. System.AggregateException at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__1d.MoveNext() InnerException: System.Net.WebException The request was aborted: The request was canceled. Link to comment Share on other sites More sharing options...
mini__me 23 Posted October 29, 2016 Author Share Posted October 29, 2016 HDHomeRun Link to comment Share on other sites More sharing options...
ebr 14925 Posted October 31, 2016 Share Posted October 31, 2016 Using just our built-in Live TV or an external service? Link to comment Share on other sites More sharing options...
mini__me 23 Posted October 31, 2016 Author Share Posted October 31, 2016 Just the built-in service, nothing special. Link to comment Share on other sites More sharing options...
ebr 14925 Posted November 1, 2016 Share Posted November 1, 2016 From the above error it looks like the tuner is becoming inaccessible... Link to comment Share on other sites More sharing options...
Luke 37100 Posted November 1, 2016 Share Posted November 1, 2016 yea requests to the tuner device are timing out. Link to comment Share on other sites More sharing options...
mini__me 23 Posted November 1, 2016 Author Share Posted November 1, 2016 Odd, HDHomeRuns are connected to the same physical switch as the PC running Emby. I don't believe I have seen the same issue with the iOS clients or my Sony Android TV (which direct streams), I will do more testing over the weekend. Also I have no issues with recordings on the server. Link to comment Share on other sites More sharing options...
dennyreiter 1 Posted November 4, 2016 Share Posted November 4, 2016 I'm having the same issue, also, again. I'll try to get logs uploaded this morning. Live TV will play all day on my Roku Stick, but both the Fire TVs stop after a few minutes. Link to comment Share on other sites More sharing options...
dennyreiter 1 Posted November 4, 2016 Share Posted November 4, 2016 (edited) [Dupe, Sorry] Edited November 4, 2016 by dennyreiter Link to comment Share on other sites More sharing options...
dennyreiter 1 Posted November 4, 2016 Share Posted November 4, 2016 OK, here is the info for mine: Emby Server on Ubuntu Version 3.1.196.0 beta FireTV version 1.2.66a FireOS 5.2.1.1 (551203220) HDHomeRun CONNECT Model: HDHR4-2US Firmware: 20150826 Thanks for all you guys do! Dennyserver-63613814400.txt20161104-FireTV-transcode.txt20161104-RokuStick-transcode.txt Link to comment Share on other sites More sharing options...
Luke 37100 Posted November 4, 2016 Share Posted November 4, 2016 Well for one I would update to the latest version of Emby Server. Since you're running pre-release that's going to be important as what you're getting is always a work in-progress. I would try that and then report back., thanks. Link to comment Share on other sites More sharing options...
dennyreiter 1 Posted November 4, 2016 Share Posted November 4, 2016 Well 3.1.196.0 seems to be the last beta built for Ubuntu 15.10 on October 21. Would I be better switching back to Stable? Link to comment Share on other sites More sharing options...
mini__me 23 Posted November 5, 2016 Author Share Posted November 5, 2016 (edited) Done some more troubleshooting this morning. 1. Started playing channel on Sony Android TV and left playing (Direct plays from HDHomeRun tuner) 2. Started playing the same channel from FireTV (Transcodes though used to direct play) 3. Checked HDHomeRun tuner status - only single tuner from the four available over the two HDHomeRuns is in use, so both FireTV and Sony TV are streaming from the same HDHomeRun and tuner. 4. FireTV playback stops, Sony TV carries on playing the channel. Although you say you are seeing some disconnects in the previous log, the fact that the SonyTV continues to play the channel suggests that it is not related to a network connection issue. Also as above I have no issues with recordings from the HDHomeRuns made by the Emby server, all recordings are complete again suggesting that there is no issue from the HDHomeRun to the server for streaming the recordings. Sony TV is connected over WiFi with the FireTV over ethernet. Server.rtf transcode1.rtf transcode2.rtf Edited November 5, 2016 by mini__me Link to comment Share on other sites More sharing options...
mini__me 23 Posted November 5, 2016 Author Share Posted November 5, 2016 Emby Theatre on my Xbone showing the same behaviour as the FireTV. Link to comment Share on other sites More sharing options...
mini__me 23 Posted November 6, 2016 Author Share Posted November 6, 2016 No problems streaming to my iPhone, will stream all day long. I can see the iPhone transcodes to m3u8 as opposed to MKV.... iphone transcode.rtf Link to comment Share on other sites More sharing options...
mini__me 23 Posted November 6, 2016 Author Share Posted November 6, 2016 Remux to Safari browser to m3u8 also streams absolutely fine.... safari remux.rtf Link to comment Share on other sites More sharing options...
mini__me 23 Posted November 9, 2016 Author Share Posted November 9, 2016 Any more logs that I can pull? Link to comment Share on other sites More sharing options...
Luke 37100 Posted November 11, 2016 Share Posted November 11, 2016 We're looking into it, thanks. Link to comment Share on other sites More sharing options...
mini__me 23 Posted November 18, 2016 Author Share Posted November 18, 2016 So no more logs required? Problem identified? Link to comment Share on other sites More sharing options...
mini__me 23 Posted November 26, 2016 Author Share Posted November 26, 2016 Is a fix due soon for this? Link to comment Share on other sites More sharing options...
Luke 37100 Posted November 30, 2016 Share Posted November 30, 2016 It's being looked into, thanks. Link to comment Share on other sites More sharing options...
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