AvengersFan 10 Posted October 29, 2016 Share Posted October 29, 2016 Hello all, I seem to be getting this error a lot all of a sudden, and I am not sure if the problem is my end or what the story is to be honest. I am assuming it uses IMDB to scrape the info? If that is the case, the information is at IMDB. Aftermath is just one example, it has happened a lot on other shows as well. http://www.imdb.com/title/tt5840424/?ref_=tt_eps_cu_n Error Organising File There was an error organising the file. Error code: No provider metadata found for Aftermath season 1 episode 5. Cheers Mark Example LOG: 2016-10-29 00:01:37.2846 Info App: Sorting file M:\Torrent_Downloads\Nas_Ready\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv]\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv].avi 2016-10-29 00:01:37.3158 Debug App: Extracted information from M:\Torrent_Downloads\Nas_Ready\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv]\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv].avi. Series name Aftermath, Season 1, Episode 5 2016-10-29 00:01:37.3470 Info App: Sorting file M:\Torrent_Downloads\Nas_Ready\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv]\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv].avi into series \\192.168.0.100\Television\Aftermath 2016-10-29 00:01:37.3470 Warn App: No provider metadata found for Aftermath season 1 episode 5 2016-10-29 00:01:37.3470 Warn App: No provider metadata found for Aftermath season 1 episode 5 Link to comment Share on other sites More sharing options...
Solution Happy2Play 8356 Posted October 29, 2016 Solution Share Posted October 29, 2016 Possibly do the fact that there are several series named Aftermath and is being mis-identified. The original Aftermath only has 4 episodes. Ensure the Series has the proper external id. Easiest fix in naming the series Aftermath (2016) External Id's:IMDb Id:tt5797772 TheMovieDb Id:67439 TheTVDB Id:315179 1 Link to comment Share on other sites More sharing options...
Luke 37246 Posted October 29, 2016 Share Posted October 29, 2016 That's right, by default, we use thetvdb.com for tv metadata, so based on your naming it was probably recognized as that other series. Link to comment Share on other sites More sharing options...
AvengersFan 10 Posted October 29, 2016 Author Share Posted October 29, 2016 Cool cool thank you guys, you were exactly right! Problem resolved :-) Cheers, Mark Link to comment Share on other sites More sharing options...
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