mattyg8 18 Posted October 25, 2016 Share Posted October 25, 2016 I have setup external access to my server and all works fine via app.emby.media I log in and everything shows up. But when I enable PIA VPN I can still access my emby server via eg http://101.000.82.00:8096/emby/web/dashboard.html but when I try to access via app.emby.media I get to server select MATT:PC it says failure to connect? Only happens when VPN is activated. I have entered my address under: Bind to Local Network Address and have enable automatic port mapping. I have also forwarded my ports under the router and added to firewall. Any Ideas? Link to comment Share on other sites More sharing options...
Luke 37064 Posted October 26, 2016 Share Posted October 26, 2016 Some aspect of the VPN has got to be blocking it. Check the front page of your Emby Server dashboard. Is the external address correct? That is what the app will try to use to connect. Link to comment Share on other sites More sharing options...
mattyg8 18 Posted October 26, 2016 Author Share Posted October 26, 2016 That's the issue it shows the VPN address, But if I access my server via webpage using my proper external address whist VPN is on I have no issue. Its only when using the app.emby.media or logging in using emby connect Link to comment Share on other sites More sharing options...
Solution ebr 14913 Posted October 26, 2016 Solution Share Posted October 26, 2016 Change it under Dashboard->Advanced->External Domain 1 Link to comment Share on other sites More sharing options...
mattyg8 18 Posted October 26, 2016 Author Share Posted October 26, 2016 Change it under Dashboard->Advanced->External Domain Thanks, never saw this option before. Seems to have fixed the issue Link to comment Share on other sites More sharing options...
Luke 37064 Posted October 27, 2016 Share Posted October 27, 2016 Thanks for confirming. Link to comment Share on other sites More sharing options...
griam01 8 Posted October 31, 2016 Share Posted October 31, 2016 @@mattyg8, I have been trying to setup PIA with Emby and cannot seem to get the port forwarding in the VPN to work properly. Mind giving me some tips on how you are setup? I know I am messing something up, but I cannot get it to see my connection through the app or through the website externally. Port forwarding is enabled in PIA, but maybe I am not forwarding the correct port in on my firewall or in PIA, I am sure it is a config issue. Any suggestions would be very helpful. Thanks! Link to comment Share on other sites More sharing options...
mattyg8 18 Posted November 3, 2016 Author Share Posted November 3, 2016 @@mattyg8, I have been trying to setup PIA with Emby and cannot seem to get the port forwarding in the VPN to work properly. Mind giving me some tips on how you are setup? I know I am messing something up, but I cannot get it to see my connection through the app or through the website externally. Port forwarding is enabled in PIA, but maybe I am not forwarding the correct port in on my firewall or in PIA, I am sure it is a config issue. Any suggestions would be very helpful. Thanks! I have my ports :8096 forwarded on my router, I then find my address without PIA turned on and I can access that address at any time with PIA on. The issue I had was that on the dashboard on emby server it would should the PIA address at remote location so I entered my proper address at Change it under Dashboard->Advanced->External Domain Link to comment Share on other sites More sharing options...
Luke 37064 Posted November 3, 2016 Share Posted November 3, 2016 Well done. Sometimes in these tricky situations customizing the external address is a good solution. Link to comment Share on other sites More sharing options...
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