Jump to content


Photo

Movies not loading

Not loading

Best Answer Luke , 05 October 2016 - 01:22 PM

Ok, you're running a dev release from a couple months ago. I would suggest installing the latest version from the Emby website. Then let us know if that resolves the issue. Thanks !

Go to the full post


  • Please log in to reply
10 replies to this topic

#1 budssgc OFFLINE  

budssgc

    Member

  • Members
  • 22 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 12:43 PM

I cant get the movies tab to load, it spins a few times or infinitely and no movies show up, but the suggested tab and collections and all other tabs load just fine. Any suggestions to what could be causing this issue? i have attached logs.

 

 

Attached Files



#2 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 149355 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 12:48 PM

Hi there, sorry to hear about this. Can you please attach a complete log file? thanks.



#3 budssgc OFFLINE  

budssgc

    Member

  • Members
  • 22 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 01:18 PM

Full Logs Attached

Attached Files



#4 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 149355 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 01:22 PM   Best Answer

Ok, you're running a dev release from a couple months ago. I would suggest installing the latest version from the Emby website. Then let us know if that resolves the issue. Thanks !


  • budssgc likes this

#5 budssgc OFFLINE  

budssgc

    Member

  • Members
  • 22 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 01:33 PM

Downloaded the setup.exe and am running it now. Question: I ruled out it needing an update, since i have it auto updating. How is it not up to date then? Do I need to manually update it, from time to time?

Attached Files



#6 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 149355 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 01:36 PM

You were running a dev release and there was an auto-update issue on the dev channel at that particular point in time, so you just happened to have the version with that issue.



#7 budssgc OFFLINE  

budssgc

    Member

  • Members
  • 22 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 02:58 PM

That seemed to have the opposite affect then what was intended. I'm able to get into the dashboard and everything looks good there, but when I go to the Home tab, it just spins. I rebooted the server, same result after it came back up. Its doing a DB cleanup when it came back up. I tried stopping it to see if that would help. no such luck.

Attached Files



#8 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 149355 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 03:00 PM

Try restarting the server and letting the database cleanup finish.



#9 budssgc OFFLINE  

budssgc

    Member

  • Members
  • 22 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 03:29 PM

Yup was letting it run while I typed that last message. Issue resolved, Movies are populating now. Thanks so much for your help.



#10 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 149355 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 03:33 PM

Great, thanks for reporting back.



#11 budssgc OFFLINE  

budssgc

    Member

  • Members
  • 22 posts
  • Local time: 04:24 PM

Posted 05 October 2016 - 03:45 PM

Just noticed my Collections are all missing from the webui, I can see the boxset folders and all the info in the \\IP\c$\Users\mcm\AppData\Roaming\Emby-Server\data\collections

 

Is there a config file that has the list that i can put them back in so emby sees the folders/files?

 

NeverMind it just repopulated on its own. Thanks again.


Edited by budssgc, 05 October 2016 - 03:47 PM.






Also tagged with one or more of these keywords: Not loading

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users