10 replies to this topic

[budssgc]

I cant get the movies tab to load, it spins a few times or infinitely and no movies show up, but the suggested tab and collections and all other tabs load just fine. Any suggestions to what could be causing this issue? i have attached logs.

 

 

Attached Files

•  Emby Logs.txt   16.79KB   1 downloads

[Luke]

Hi there, sorry to hear about this. Can you please attach a complete log file? thanks.

[budssgc]

Full Logs Attached

Attached Files

•  server-63611259568.txt   525.66KB   1 downloads

[Luke]

Ok, you're running a dev release from a couple months ago. I would suggest installing the latest version from the Emby website. Then let us know if that resolves the issue. Thanks !

[budssgc]

Downloaded the setup.exe and am running it now. Question: I ruled out it needing an update, since i have it auto updating. How is it not up to date then? Do I need to manually update it, from time to time?

Attached Files

•  emby version.PNG   6.74KB   0 downloads

[Luke]

You were running a dev release and there was an auto-update issue on the dev channel at that particular point in time, so you just happened to have the version with that issue.

[budssgc]

That seemed to have the opposite affect then what was intended. I'm able to get into the dashboard and everything looks good there, but when I go to the Home tab, it just spins. I rebooted the server, same result after it came back up. Its doing a DB cleanup when it came back up. I tried stopping it to see if that would help. no such luck.

Attached Files

•  emby version new.PNG   3.84KB   0 downloads
•  server-63611275506.txt   88.09KB   1 downloads

[Luke]

Try restarting the server and letting the database cleanup finish.

[budssgc]

Yup was letting it run while I typed that last message. Issue resolved, Movies are populating now. Thanks so much for your help.

[Luke]

Great, thanks for reporting back.

[budssgc]

Just noticed my Collections are all missing from the webui, I can see the boxset folders and all the info in the \\IP\c$\Users\mcm\AppData\Roaming\Emby-Server\data\collections

 

Is there a config file that has the list that i can put them back in so emby sees the folders/files?

 

NeverMind it just repopulated on its own. Thanks again.

Edited by budssgc, 05 October 2016 - 03:47 PM.