budssgc 5 Posted October 5, 2016 Posted October 5, 2016 I cant get the movies tab to load, it spins a few times or infinitely and no movies show up, but the suggested tab and collections and all other tabs load just fine. Any suggestions to what could be causing this issue? i have attached logs. Emby Logs.txt
Luke 40104 Posted October 5, 2016 Posted October 5, 2016 Hi there, sorry to hear about this. Can you please attach a complete log file? thanks.
budssgc 5 Posted October 5, 2016 Author Posted October 5, 2016 Full Logs Attached server-63611259568.txt
Solution Luke 40104 Posted October 5, 2016 Solution Posted October 5, 2016 Ok, you're running a dev release from a couple months ago. I would suggest installing the latest version from the Emby website. Then let us know if that resolves the issue. Thanks ! 1
budssgc 5 Posted October 5, 2016 Author Posted October 5, 2016 Downloaded the setup.exe and am running it now. Question: I ruled out it needing an update, since i have it auto updating. How is it not up to date then? Do I need to manually update it, from time to time?
Luke 40104 Posted October 5, 2016 Posted October 5, 2016 You were running a dev release and there was an auto-update issue on the dev channel at that particular point in time, so you just happened to have the version with that issue.
budssgc 5 Posted October 5, 2016 Author Posted October 5, 2016 That seemed to have the opposite affect then what was intended. I'm able to get into the dashboard and everything looks good there, but when I go to the Home tab, it just spins. I rebooted the server, same result after it came back up. Its doing a DB cleanup when it came back up. I tried stopping it to see if that would help. no such luck. server-63611275506.txt
Luke 40104 Posted October 5, 2016 Posted October 5, 2016 Try restarting the server and letting the database cleanup finish.
budssgc 5 Posted October 5, 2016 Author Posted October 5, 2016 Yup was letting it run while I typed that last message. Issue resolved, Movies are populating now. Thanks so much for your help.
budssgc 5 Posted October 5, 2016 Author Posted October 5, 2016 (edited) Just noticed my Collections are all missing from the webui, I can see the boxset folders and all the info in the \\IP\c$\Users\mcm\AppData\Roaming\Emby-Server\data\collections Is there a config file that has the list that i can put them back in so emby sees the folders/files? NeverMind it just repopulated on its own. Thanks again. Edited October 5, 2016 by budssgc
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