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Horrybly Slow... and Android App cannot playback


xyph
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Hi I have Emby running on an Asusstor AS-304T (just migrated 1.5TB of SD movies/TV series that were in an emby server on a windows machine.) Its a small collection - 230 movies, maybe 20 series.

 

Unfortunately, Everything that queries the server runs like molasses...

Web access to browse the library takes 10 seconds just to show the suggestions page with NO suggenstions and 3 of my recently played movies.

 

Clicking on 'movies' getting out of the suggestions page takes 40 seconds to display the list of 1-100 of 230 movies! Then it takes an additional 2-3 seconds for the images to load.

 

Looking at this in the Android app, or Tizen TV app is similarly incomprehensibly slow....

 

*I highly doubt this is a processing power problem - as I have monitored the performance of the NAS - and here is no meaningful network activity, top says the mono process is taking up 1-20% of one (of four) processors... and top is the next heaviest load on the processors!  and there appears to be ram to spare..

 

It sort of feels like something is timing out (long delay, no processing power) and is then failing and then continuing to generate file lists.. and that these lists are being cashed - because sometimes subsequent visits to the movies page are instantaneous - (eg: after a minute of waiting painfully for all 3 pages of movies to load - I can page forward/backward without any delays.)

 

Same thing happens for TV series - I have to wait for the lists - but browsing to a specific series is fast, then going back/forth to a pregenerated list is fast.... 

 

I also notice that, while the whole thing is completely unusable - when I have tried to wait to eventually navigate and play videos:

 

1. None of the series show any SEASONS

2. None of the videos play in Emby Android/Tizen apps. (Bank screen)

 

I have resorted to using Emby for Kodi, which at least sync's the database and provides a fast interface - but I would really prefer to just use Emby! I'm a lifetime supported because I loved the apps... 

NB: I can play all videos in Kodi, and see seasons!

 

Any advice on troubleshooting this problem would be greatly appreciated.

 

Thanks!

 

X

 

 

 

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Awesome Luke, Thanks for the fast reply!!!

 

Here's the error log:

2016-10-04 00:00:01.6021 Info App: Application version: 3.0.7200.0
2016-10-04 00:00:02.0139 Info App: Emby
	Command line: /usr/local/AppCentral/mediabrowser/bin/MediaBrowser.Server.Mono.exe
	Operating system: Unix 3.4.26.0
	Processor count: 4
	64-Bit OS: False
	64-Bit Process: False
	Program data path: /volume1/.@plugins/AppCentral/mediabrowser/bin/ProgramData-Server
	Mono: 4.2.2 (Stable 4.2.2.30/996df3c Tue Feb 16 13:50:53 CST 2016)
	Application Path: /volume1/.@plugins/AppCentral/mediabrowser/bin/MediaBrowser.Server.Mono.exe
2016-10-04 00:00:02.1355 Info App: Application configuration:
	{"EnableUPnP":true,"PublicPort":8096,"PublicHttpsPort":8920,"HttpServerPortNumber":8096,"HttpsPortNumber":8920,"EnableHttps":false,"EnableInternetProviders":true,"IsPortAuthorized":true,"EnableCaseSensitiveItemIds":true,"SeasonZeroDisplayName":"Specials","SaveLocalMeta":true,"PreferredMetadataLanguage":"en","MetadataCountryCode":"US","SortReplaceCharacters":[".","+","%"],"SortRemoveCharacters":[",","&","-","{","}","'"],"SortRemoveWords":["the","a","an"],"MinResumePct":5,"MaxResumePct":90,"MinResumeDurationSeconds":300,"LibraryMonitorDelay":60,"EnableDashboardResponseCaching":true,"EnableDashboardResourceMinification":true,"ImageSavingConvention":"Compatible","MetadataOptions":[{"ItemType":"Book","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Movie","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Disc","Limit":0,"MinWidth":0},{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":0,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"MusicVideo","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Disc","Limit":0,"MinWidth":0},{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":0,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Series","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"MusicAlbum","ImageOptions":[{"Type":"Backdrop","Limit":0,"MinWidth":1280},{"Type":"Disc","Limit":0,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"MusicArtist","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Banner","Limit":0,"MinWidth":0},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Logo","Limit":0,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"BoxSet","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Disc","Limit":0,"MinWidth":0},{"Type":"Banner","Limit":0,"MinWidth":0}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Season","ImageOptions":[{"Type":"Backdrop","Limit":0,"MinWidth":1280},{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":0,"MinWidth":0},{"Type":"Thumb","Limit":0,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":["The Open Movie Database","TheMovieDb"],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Episode","ImageOptions":[{"Type":"Backdrop","Limit":0,"MinWidth":1280},{"Type":"Primary","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":["The Open Movie Database","TheMovieDb"],"MetadataFetcherOrder":[],"DisabledImageFetchers":["TheMovieDb"],"ImageFetcherOrder":[]},{"ItemType":"Video","ImageOptions":[{"Type":"Backdrop","Limit":3,"MinWidth":1280}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]}],"EnableAutomaticRestart":true,"PathSubstitutions":[{"From":"/share/","To":"\\\\HomeStorage\\"}],"ServerName":"","UICulture":"en-us","PeopleMetadataOptions":{"DownloadActorMetadata":true,"DownloadDirectorMetadata":true,"DownloadProducerMetadata":false,"DownloadWriterMetadata":false,"DownloadComposerMetadata":false,"DownloadOtherPeopleMetadata":false,"DownloadGuestStarMetadata":false},"SaveMetadataHidden":false,"ContentTypes":[],"RemoteClientBitrateLimit":0,"EnableLibraryMonitor":"Auto","SharingExpirationDays":30,"Migrations":["MediaBrowser.Server.Startup.Common.Migrations.MovieDbEpisodeProviderMigration"],"MigrationVersion":23,"SchemaVersion":109,"SqliteCacheSize":0,"DownloadImagesInAdvance":true,"EnableAnonymousUsageReporting":false,"EnableStandaloneMusicKeys":true,"EnableLocalizedGuids":true,"EnableFolderView":true,"EnableGroupingIntoCollections":false,"DisplaySpecialsWithinSeasons":true,"DisplayCollectionsView":false,"LocalNetworkAddresses":[],"CodecsUsed":[],"EnableChannelView":false,"EnableExternalContentInSuggestions":true,"ImageExtractionTimeoutMs":0,"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"SystemUpdateLevel":"Release","LogFileRetentionDays":3,"RunAtStartup":false,"IsStartupWizardCompleted":true,"CachePath":""}
2016-10-04 00:00:02.1719 Info App: Plugins:
	Emby.Kodi Sync Queue 1.2.6088.33065
	TimeLord Movies 15.12.15.1542
	Trailers 1.0.6103.26386
2016-10-04 00:00:02.1805 Info TaskManager: Start new log file Completed after 0 minute(s) and 1 seconds
2016-10-04 00:00:02.7658 Info TaskManager: ExecuteQueuedTasks
2016-10-04 00:00:03.9790 Info TaskManager: Daily trigger for Start new log file set to fire at 10/05/2016 00:00:00, which is 1439.93689763333 minutes from now.
2016-10-04 00:00:15.6303 Error Dlna: Error updating device info for [TV] Living room
	*** Error Report ***
	Version: 3.0.7200.0
	Command line: /usr/local/AppCentral/mediabrowser/bin/MediaBrowser.Server.Mono.exe
	Operating system: Unix 3.4.26.0
	Processor count: 4
	64-Bit OS: False
	64-Bit Process: False
	Program data path: /volume1/.@plugins/AppCentral/mediabrowser/bin/ProgramData-Server
	Mono: 4.2.2 (Stable 4.2.2.30/996df3c Tue Feb 16 13:50:53 CST 2016)
	Application Path: /volume1/.@plugins/AppCentral/mediabrowser/bin/MediaBrowser.Server.Mono.exe
	Error: ConnectFailure (No route to host)
	System.Net.WebException
	  at System.Net.HttpWebRequest.EndGetRequestStream (IAsyncResult asyncResult) <0xb083baf8 + 0x000ff> in <filename unknown>:0 
	  at System.Net.HttpWebRequest.GetRequestStream () <0xb084edf0 + 0x000c3> in <filename unknown>:0 
	  at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>d__1d.MoveNext () <0xb0860298 + 0x00528> in <filename unknown>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () <0xb43e2a80 + 0x0002b> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) <0xb43e26e8 + 0x000bb> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) <0xb43e2588 + 0x0007f> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) <0xb43e2538 + 0x00033> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () <0xb43e24c8 + 0x00017> in <filename unknown>:0 
	  at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsync>d__7.MoveNext () <0xb085c6b0 + 0x002f3> in <filename unknown>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () <0xb43e2a80 + 0x0002b> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) <0xb43e26e8 + 0x000bb> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) <0xb43e2588 + 0x0007f> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) <0xb43e2538 + 0x00033> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () <0xb43e24c8 + 0x00017> in <filename unknown>:0 
	  at MediaBrowser.Dlna.PlayTo.SsdpHttpClient+<SendCommandAsync>d__0.MoveNext () <0xb0924480 + 0x002db> in <filename unknown>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () <0xb43e2a80 + 0x0002b> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) <0xb43e26e8 + 0x000bb> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) <0xb43e2588 + 0x0007f> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) <0xb43e2538 + 0x00033> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () <0xb43e24c8 + 0x00017> in <filename unknown>:0 
	  at MediaBrowser.Dlna.PlayTo.Device+<GetTransportInfo>d__84.MoveNext () <0xb09209b8 + 0x00493> in <filename unknown>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () <0xb43e2a80 + 0x0002b> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) <0xb43e26e8 + 0x000bb> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) <0xb43e2588 + 0x0007f> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) <0xb43e2538 + 0x00033> in <filename unknown>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () <0xb0929520 + 0x00013> in <filename unknown>:0 
	  at MediaBrowser.Dlna.PlayTo.Device+<TimerCallback>d__54.MoveNext () <0xb091c7d0 + 0x002df> in <filename unknown>:0 
	InnerException: System.Net.Sockets.SocketException
	No route to host
	  at System.Net.Sockets.Socket.Connect (System.Net.EndPoint remoteEP) <0xb0836340 + 0x00167> in <filename unknown>:0 
	  at System.Net.WebConnection.Connect (System.Net.HttpWebRequest request) <0xb0835718 + 0x0042f> in <filename unknown>:0 
	

There are hundreds of the DLNA error messages at regular intervals...

 

Here is a spot where an android settop box makes a request:

2016-10-04 11:25:50.2209 Info App: Udp message sent to 10.10.10.51:52679
2016-10-04 11:25:50.2687 Info App: Udp message sent to 10.10.10.51:52679
2016-10-04 11:25:50.6892 Info HttpServer: HTTP GET http://10.10.10.128:8096/emby/system/info/public?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 5.1.1; VEOLO_4K+ Build/VEOLO_4K+)
2016-10-04 11:25:52.8879 Info HttpServer: HTTP Response 200 to 10.10.10.51. Time: 2244ms (slow). http://10.10.10.128:8096/emby/system/info/public?format=json
2016-10-04 11:25:52.9853 Info HttpServer: HTTP GET http://10.10.10.128:8096/emby/system/info?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 5.1.1; VEOLO_4K+ Build/VEOLO_4K+)
2016-10-04 11:26:27.8802 Info HttpServer: HTTP Response 200 to 10.10.10.51. Time: 7930ms (slow). http://10.10.10.128:8096/mediabrowser/users/b906a00a1a37429da41792e44e99370a?format=json
2016-10-04 11:26:27.9640 Info HttpServer: HTTP GET http://10.10.10.128:8096/emby/Users/b906a00a1a37429da41792e44e99370a/Offline?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 5.1.1; VEOLO_4K+ Build/VEOLO_4K+)
2016-10-04 11:26:30.1659 Info HttpServer: HTTP Response 200 to 10.10.10.51. Time: 2203ms (slow). http://10.10.10.128:8096/emby/Users/b906a00a1a37429da41792e44e99370a/Offline?format=json
2016-10-04 11:26:30.3184 Info HttpServer: HTTP POST http://10.10.10.128:8096/emby/Sync/Data?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 5.1.1; VEOLO_4K+ Build/VEOLO_4K+)
2016-10-04 11:26:32.6761 Info HttpServer: HTTP Response 200 to 10.10.10.51. Time: 2358ms (slow). http://10.10.10.128:8096/emby/Sync/Data?format=json
2016-10-04 11:26:32.6820 Info HttpServer: HTTP GET http://10.10.10.128:8096/emby/Sync/Items/Ready?TargetId=d2087434271ccabe&format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 5.1.1; VEOLO_4K+ Build/VEOLO_4K+)
2016-10-04 11:26:36.3555 Info HttpServer: HTTP Response 200 to 10.10.10.51. Time: 3674ms (slow). http://10.10.10.128:8096/emby/Sync/Items/Ready?TargetId=d2087434271ccabe&format=json
2016-10-04 11:26:36.5814 Info HttpServer: HTTP POST http://10.10.10.128:8096/emby/Sync/Data?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 5.1.1; VEOLO_4K+ Build/VEOLO_4K+)
2016-10-04 11:26:36.7279 Info HttpServer: HTTP Response 200 to 10.10.10.51. Time: 147ms. http://10.10.10.128:8096/emby/Sync/Data?format=json
2016-10-04 11:26:37.6322 Info HttpServer: HTTP POST http://localhost:8096/emby/Library/Series/Updated. UserAgent: Python-urllib/2.7
2016-10-04 11:26:37.9520 Error ServiceStackHost: Error occured while Processing Request: Access token is required.
    *** Error Report ***
    Version: 3.0.7200.0
    Command line: /usr/local/AppCentral/mediabrowser/bin/MediaBrowser.Server.Mono.exe
    Operating system: Unix 3.4.26.0
    Processor count: 4
    64-Bit OS: False
    64-Bit Process: False
    Program data path: /volume1/.@plugins/AppCentral/mediabrowser/bin/ProgramData-Server
    Mono: 4.2.2 (Stable 4.2.2.30/996df3c Tue Feb 16 13:50:53 CST 2016)
    Application Path: /volume1/.@plugins/AppCentral/mediabrowser/bin/MediaBrowser.Server.Mono.exe
    Access token is required.
    MediaBrowser.Controller.Net.SecurityException
     at MediaBrowser.Server.Implementations.HttpServer.Security.AuthService.ValidateSecurityToken (IServiceRequest request, System.String token) <0xb0a1fd68 + 0x000e7> in <filename unknown>:0
     at MediaBrowser.Server.Implementations.HttpServer.Security.AuthService.ValidateUser (IServiceRequest request, IAuthenticationAttributes authAttribtues) <0xb0f17658 + 0x0006f> in <filename unknown>:0
     at MediaBrowser.Server.Implementations.HttpServer.Security.AuthService.Authenticate (IServiceRequest request, IAuthenticationAttributes authAttribtues) <0xb0a371f0 + 0x0001f> in <filename unknown>:0
     at MediaBrowser.Controller.Net.AuthenticatedAttribute.RequestFilter (IRequest request, IResponse response, System.Object requestDto) <0xb0a37188 + 0x00062> in <filename unknown>:0
     at ServiceStack.ServiceStackHost.ApplyRequestFiltersSingle (IRequest req, IResponse res, System.Object requestDto) <0xb0a30390 + 0x0024a> in <filename unknown>:0
     at ServiceStack.ServiceStackHost.ApplyRequestFilters (IRequest req, IResponse res, System.Object requestDto) <0xb0a2e200 + 0x000b4> in <filename unknown>:0
     at ServiceStack.Host.RestHandler+<ProcessRequestAsync>d__13.MoveNext () <0xb0a296e8 + 0x00523> in <filename unknown>:0
    
2016-10-04 11:26:38.1594 Info HttpServer: HTTP Response 401 to 127.0.0.1. Time: 527ms. http://localhost:8096/emby/Library/Series/Updated

Here is an Emby/Kodi library sync

2016-10-04 11:27:59.4738 Info App: Emby.Kodi.SyncQueue: Starting Library Sync...
2016-10-04 11:28:02.5329 Info App: Emby.Kodi.SyncQueue: "LIBRARYSYNC" User b906a00a1a37429da41792e44e99370a(xxxx) Added 1 items:  ce07476cb0db82f9630000384c987137
2016-10-04 11:28:02.6982 Info App: Emby.Kodi.SyncQueue: "LIBRARYSYNC" User b906a00a1a37429da41792e44e99370a(xxxx) Removed 0 items:  
2016-10-04 11:28:03.1891 Info App: Emby.Kodi.SyncQueue: "LIBRARYSYNC" User b906a00a1a37429da41792e44e99370a(xxxx) Updated 0 items:  
2016-10-04 11:28:03.1891 Info App: Emby.Kodi.SyncQueue: Finished Library Sync Taking 00:00:03.7154700

And here is where I try to use the web browser (filtered the DLNA errors in between)

2016-10-04 11:33:05.4929 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/80U5NxawQ5PyBsBH1FtyPlg1CFs.jpg
2016-10-04 11:33:07.7720 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/nluqlPfgBP0cr8KWlnGSr8JE71C.jpg
2016-10-04 11:33:08.6609 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/A8vFCrJo6jiFBrLTUoPyDivGVuW.jpg
2016-10-04 11:33:09.5277 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/61SHGMzKni62FZSGLajVjMaE7Hc.jpg
2016-10-04 11:33:10.3164 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/2U3aHQf5PoDsLQvLlgXvgQoy5vI.jpg
2016-10-04 11:33:11.2037 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/9eiSCTrYP1wIoCiJBtNmXYkrHz4.jpg
2016-10-04 11:33:13.1105 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/qUX6BSqn3QhNfMBUm9SuEXOHlLM.jpg
2016-10-04 11:33:13.8277 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/mediabrowser. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:15.8717 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/6I7mCx2WMteAwMcUE6sNYGCwUI.jpg
2016-10-04 11:33:16.8144 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/wrhNWMVVZyeoELWvoQAKpgB9ypO.jpg
2016-10-04 11:33:17.6682 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/4ADbJVcCANpxeXMOaJuyDBIaL9G.jpg
2016-10-04 11:33:18.4829 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/zx07fJrJzRta8xk4raJOTm8y8LN.jpg
2016-10-04 11:33:20.1383 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/91U37Em6Ru87DiAPMdsocGKyQ0W.jpg
2016-10-04 11:33:21.7884 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/pHTiuUR93mTJhsThZv0Es4xMerS.jpg
2016-10-04 11:33:23.3297 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/web/bower_components/emby-webcomponents/strings/en-US.json?v=1475551995427. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:23.3297 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/web/strings/en-US.json?v=1475551995427. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:23.5510 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 222ms. http://xxxxxxxxx.no-ip.org:8096/emby/web/bower_components/emby-webcomponents/strings/en-US.json?v=1475551995427
2016-10-04 11:33:23.5949 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 265ms. http://xxxxxxxxx.no-ip.org:8096/emby/web/strings/en-US.json?v=1475551995427
2016-10-04 11:33:24.0560 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/j9E7oKJMgprlrwkUkk2JXdY5tnJ.jpg
2016-10-04 11:33:24.6784 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/Plugins/SecurityInfo. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:25.8641 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/3yVu9Jda97tJlkijaL3wmSABWwo.jpg
2016-10-04 11:33:26.2915 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/emby/system/info/public. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:26.3075 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 16ms. http://xxxxxxxxx.no-ip.org:8096/emby/emby/system/info/public
2016-10-04 11:33:26.3492 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/emby/System/Info. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:26.4986 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 150ms. http://xxxxxxxxx.no-ip.org:8096/emby/emby/System/Info
2016-10-04 11:33:26.5263 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/emby/users/b906a00a1a37429da41792e44e99370a. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:26.5923 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 66ms. http://xxxxxxxxx.no-ip.org:8096/emby/emby/users/b906a00a1a37429da41792e44e99370a
2016-10-04 11:33:26.6109 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/DisplayPreferences/usersettings?userId=b906a00a1a37429da41792e44e99370a&client=emby. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:26.6845 Info HttpServer: HTTP POST http://xxxxxxxxx.no-ip.org:8096/emby/Sessions/Capabilities/Full. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:26.7144 Info HttpServer: WS ws://xxxxxxxxx.no-ip.org:8096/embywebsocket?api_key=f860e1340e23467fab3ab41cbf8bce05&deviceId=abd986efee3f6c1c8a3a05f3203574eece0cf59f. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:26.7355 Info HttpClient: HttpClientManager POST: https://www.mb3admin.com/admin/service/registration/validate
2016-10-04 11:33:27.0885 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 478ms. http://xxxxxxxxx.no-ip.org:8096/emby/DisplayPreferences/usersettings?userId=b906a00a1a37429da41792e44e99370a&client=emby
2016-10-04 11:33:27.1035 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/Users/b906a00a1a37429da41792e44e99370a. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:27.3426 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 2664ms (slow). http://xxxxxxxxx.no-ip.org:8096/emby/Plugins/SecurityInfo
2016-10-04 11:33:27.3606 Info HttpServer: HTTP Response 204 to xxx.xxx.xx.xxx. Time: 676ms. http://xxxxxxxxx.no-ip.org:8096/emby/Sessions/Capabilities/Full
2016-10-04 11:33:27.3910 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 288ms. http://xxxxxxxxx.no-ip.org:8096/emby/Users/b906a00a1a37429da41792e44e99370a
2016-10-04 11:33:27.4953 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/Users/b906a00a1a37429da41792e44e99370a/Views. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:28.4903 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 995ms. http://xxxxxxxxx.no-ip.org:8096/emby/Users/b906a00a1a37429da41792e44e99370a/Views
2016-10-04 11:33:31.3692 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/DisplayPreferences/home?userId=b906a00a1a37429da41792e44e99370a&client=webclient. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:31.4960 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 128ms. http://xxxxxxxxx.no-ip.org:8096/emby/DisplayPreferences/home?userId=b906a00a1a37429da41792e44e99370a&client=webclient
2016-10-04 11:33:31.5119 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/Users/b906a00a1a37429da41792e44e99370a/Views. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:31.5178 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/Users/b906a00a1a37429da41792e44e99370a/Items?SortBy=DatePlayed&SortOrder=Descending&MediaTypes=Video&Filters=IsResumable&Limit=9&Recursive=true&Fields=PrimaryImageAspectRatio,BasicSyncInfo&CollapseBoxSetItems=false&ExcludeLocationTypes=Virtual&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Banner,Thumb&EnableTotalRecordCount=false. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:31.5313 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/Users/b906a00a1a37429da41792e44e99370a/Items/Latest?Limit=20&Fields=PrimaryImageAspectRatio,BasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:31.5416 Info HttpServer: HTTP GET http://xxxxxxxxx.no-ip.org:8096/emby/LiveTv/Recordings?userId=b906a00a1a37429da41792e44e99370a&limit=5&Fields=PrimaryImageAspectRatio,BasicSyncInfo&IsInProgress=false&EnableTotalRecordCount=false. UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
2016-10-04 11:33:31.5917 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 80ms. http://xxxxxxxxx.no-ip.org:8096/emby/Users/b906a00a1a37429da41792e44e99370a/Views
2016-10-04 11:33:31.8858 Info HttpServer: HTTP Response 200 to xxx.xxx.xx.xxx. Time: 346ms. http://xxxxxxxxx.no-ip.org:8096/emby/LiveTv/Recordings?userId=b906a00a1a37429da41792e44e99370a&limit=5&Fields=PrimaryImageAspectRatio,BasicSyncInfo&IsInProgress=false&EnableTotalRecordCount=false

Any advise is much appreciated!!!

 

X.

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Hi again,

I did not zip up my entire log file as it was massive with many of the DLNA errors... this is why I fished out the pertinent bits - thinking I could save some time for whomever can help me look into the issue...

If this was a mistake (for example if you have some automated log processor) please just let me know and I will happily upload the entire thing.

Didn't want to hold up the assistance because of a faux pas with the log files 8)

X

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Do you mind posting the whole thing and also removing plugins and seeing if the issue persists with just the core server? Thanks.

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Hi Again Luke.

 

OK Sure! Thanks again for your effort to help me get to the bottom of this.

 

I removed all plugins

I disabled DLNA

I rebooted Emby and the nas.

 

I then proceeded to look at the library (movies, TV)

As before - first attempt to get anything takes ages.

First view of a TV season takes a long time to list the seasons.

 

Subsequent views are lightning fast - but waiting 1-15 seconds between clicks makes anything using emby (TV, Android App) completely unusable - the only so-so workaround is the Kodi library sync.

 

Thanks!

x

 

EmbyLogSample.txt

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Any thoughts or advice?

Emby is useless as it is functioning now... its just to slow to use for anything

 

Sad thing is after supporting emby (lifetime), I tried to convince myself it was a configuration issue with the NAS, or something that happens to all media servers when I throw a couple of hundred movies at them - so I tried installing plex an running plex off the Samsung Tizen TV - silky smooth experience :(  very disheartening that the other guys could make this work out of the box.

 

Anyway - So its not an issue of the files in the libraries, the speed of the NAS, communication with TV or the TV app itself.

 

Any chance someone can advise me on getting emby to work comparably without 7-15 second wait times between actions?

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Thanks for the replies.

 

The dynamic DNS was a good catch but appears not to be an issue - as the dns requests are cached and don't go outside of the router - I tried NSlookup times from different machines behind the router and all are 1-2ms.    Definitely not contributing to a 15 second response time from Emby server!  Besides - the TV box client requests internally are all using IPs and still see the same delayed responses to requests.  The logs I submitted were sent by using the web client from off-site - but the experience is the same on-site with the android set-top box.

 

I looked into updating the server version on the AsusStor NAS - but the Asus App Central package claimed to be up-to-date (ie they had not updated their app store package)- and I discovered from other people on the forum that Asus do strange things with their permissions and than manual updates are non-trivial. So I have given up on this - with sense of frustration at my support of the project.

 

After wasting a great deal of time on this nonsense I am setting up a windows PC to run emby server - will feed back if that runs faster.

 

BUT: I thought I would provide some feedback as a currently less-than-satisfied lifetime contributor:

 

PLEASE dont advertise things that dont work!

 

  eg: AsusStor support - yes, you can install something - but it is not functional! And other forum members and supporters are also complaining about this!

  I bought the AsusStor AFTER checking Emby would work and seeing it first in the list on the page https://emby.media/nas-server.html  

  I would have MUCH PREFERRED big warnings to tell me not to bother - than something saying it is supported only to find that the platform is not supported and has known issues!

 

  I also find it frustrating in the beta Tizen app thread 'announces' compatibility only to then have to claim that the non-functional US-only tizen app in the app store (that cannot play anything for me - and others as evidenced my multiple forum posters) and that a new one that can play anything we like is 'ready' but is pending Samsung's process...   IF it is released and functional, promote it as such... if not, have some consideration for your users who use this information to invest their own time to try to mess with their configurations to try to make it work.

 

I say this because I tried the tizen plex app and it just worked. Plex on the Asusstor just worked....   So if they can do it, its not Samsung's fault (as alluded to in the Tizen thread) or Asus' fault (as alluded to on negative Asustor threads).    And rather than match their advertising I'd rather just know what really works :(     I'm still trying to get the home theatre app I like the best to work - Emby was great because it was open, and had good support for live tv - but lately my opinions are changing

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  • Solution

To close this thread:

Installing emby on a windows device (with everything else being the same) solved the delay issues. For the emby was unusable on a reasonably spec'd modern AsusStor device. 

I'd be interested to hear if anyone has a success story with Asus NAS and in the meantime, recommend the website be updated to provide a warning to those expecting a windows emby server experience with the current AsusStor distributions.

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  • 10 months later...

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