[Trakt] Can't sync Trakt watched status, errors in log file

[jant90 15]

I just finished a clean Emby install and I would like to sync my watched status from Trakt.tv back to my Emby library. Whenever I execute "Import playstates from Trakt.tv" it finishes almost immediately but nothing happened. The log shows errors. The scheduled task "Sync library to trakt.tv" always fails. I've attached a log file for both problems. I run a clean install of Ubuntu Server 16.04 LTS.

 

Can I fix this myself, perhaps by installing some dependency or is this a bug in the Trakt plugin?

 

 

import_playstates.txt

sync_library.txt

[Luke 37096]

Hi, it's returning errors about unauthorized so i would double check your trakt login information on the plugin's setup page.

[jant90 15]

Thanks. It looks like Chrome's autocomplete messed things up, sorry about that :facepalm:.

[Luke 37096]

Thanks for reporting back.

[Trevor68 48]

I think I have a similiar error, but I have been to trak and changed my password, with no improvement. Do they need an API now, as I note my account has no

"connected apps"

2016-10-08 11:50:45.5318 Error TaskManager: Error
	*** Error Report ***
	Version: 3.1.181.0
	Command line: C:\Users\Theatre\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
	Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
	Processor count: 4
	64-Bit OS: True
	64-Bit Process: True
	Program data path: C:\Users\Theatre\AppData\Roaming\MediaBrowser-Server
	Application Path: C:\Users\Theatre\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
	One or more errors occurred.
	MediaBrowser.Model.Net.HttpException
	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__1d.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsync>d__7.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<Get>d__2.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at Trakt.Api.TraktApi.<GetFromTrakt>d__27.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at Trakt.Api.TraktApi.<SendGetAllWatchedMoviesRequest>d__18.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at Trakt.ScheduledTasks.SyncLibraryTask.<SyncUserLibrary>d__9.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at Trakt.ScheduledTasks.SyncLibraryTask.<Execute>d__8.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at MediaBrowser.Common.Implementations.ScheduledTasks.ScheduledTaskWorker.<ExecuteInternal>d__b.MoveNext()
	InnerException: System.AggregateException
	One or more errors occurred.
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__1d.MoveNext()
	InnerException: System.Net.WebException
	The remote server returned an error: (401) Unauthorized.
	   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
	   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
	
2016-10-08 11:50:45.5318 Info TaskManager: Sync library to trakt.tv Failed after 0 minute(s) and 14 seconds
2016-10-08 11:50:45.5468 Info ServerManager: Sending web socket message NotificationAdded
2016-10-08 11:50:45.5468 Info ServerManager: Sending web socket message ScheduledTaskEnded
2016-10-08 11:50:45.5468 Info TaskManager: ExecuteQueuedTasks
2016-10-08 11:50:45.5678 Info HttpServer: HTTP GET http://localhost:8096/emby/Notifications/0f58f1dfe6b3e4dfb3db5bbb6d6fbefb/Summary. UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-10-08 11:50:45.5898 Info HttpServer: HTTP Response 200 to ::1. Time: 22ms. http://localhost:8096/emby/Notifications/0f58f1dfe6b3e4dfb3db5bbb6d6fbefb/Summary
2016-10-08 11:50:50.8531 Info HttpServer: HTTP GET http://localhost:8096/emby/System/Logs. UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-10-08 11:50:50.8531 Info HttpServer: HTTP Response 200 to ::1. Time: 6ms. http://localhost:8096/emby/System/Logs
2016-10-08 11:50:50.8531 Info HttpServer: HTTP GET http://localhost:8096/emby/System/Configuration. UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
2016-10-08 11:50:50.8531 Info HttpServer: HTTP Response 200 to ::1. Time: 4ms. http://localhost:8096/emby/System/Configuration

[Luke 37096]

make sure you configure your trakt login and password in the emby trakt plugin settings.

[Trevor68 48]

Yes, having read above I even changed my password over at Trak to be absolutely sure it's not wrong. Tak hasn't worked for me for years now, no-one has ever offered a solution, but seeing as it works for some I keep plugging away at it now and then.

 

I went thru the whole new account at tralk awhile ago, no change. Today I uninstalled and reinstalled the plugin, again no change. I can tell you the difference between a correct and an incorrect password though, it tries to sync for about 20 seconds longer with the correct one.

[Trevor68 48]

Ok, MCM is still happily adding everything to Trak as it fetches, so I am going to assume this is only a Emby Plugin Problem.

 

I noticed after I deleted it came back populated with info, is there somewhere I can manually delete the plugin?

[Luke 37096]

You can learn how to uninstall plugins on our wiki:

 

https://github.com/MediaBrowser/Wiki/wiki/Plugins

[Trevor68 48]

Did you even read that page? I have uninstalled the plugin and reinstalled it, it comes back prepoluated, hence there is an actual FILE somewhere I should likely delete I'm guessing. I'm just doing any troubleshooting I can think of because no one here has any other real suggestions.

 

Seriously, this hasn't worked for years, everyone hear keeps blaming Trak, yet I have other software that utlises Trak just fine.

 

This actually worked awesome many years ago, then just stopped working when Trak released API 2.0

Edited October 8, 2016 by Trevor68

[Luke 37096]

If you're having trouble uninstalling the plugin, please provide the server log so that we can try to find out why. Perhaps there is something else going on. Instructions are here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[ebr 14924]

Plug-in configurations are not removed when you uninstall them.  This is by design so that you don't lose a complex configuration.

 

Under the plugins folder there is a configurations folder.  Find the appropriate file in there and remove it.

[Trevor68 48]

Thanks, I figured it had to be something like that, will give it a shot tonight.

[Trevor68 48]

Thanks ebr, a clean reinstall (delete trakt.xml) and it's all working again :-)

[Luke 37096]

Well done!