Guest asrequested Posted September 16, 2016 Share Posted September 16, 2016 Clean install of Theater 2.5.21. Trying to play Live TV, the show won't start. This is the same in the web app, but will play in web client Link to comment Share on other sites More sharing options...
Guest asrequested Posted September 16, 2016 Share Posted September 16, 2016 Thank you, Luke. I see you made a change, and it's working again Link to comment Share on other sites More sharing options...
Vitale4 15 Posted December 12, 2016 Share Posted December 12, 2016 So what was the fix or change? I am using a Mac and connecting to the WEB App Version: http://tv.emby.media/#!/plugins/defaultskin/home.html I have the same issue if I leave the Stream at Auto. When I change it to 720P 1.5Mbps, it will play, but slow to load. However, the Emby App does not seem to have any issues. I can stream liveTV and it indicates 1080P 60Mbps on the same computer. Thanks Link to comment Share on other sites More sharing options...
Guest asrequested Posted December 12, 2016 Share Posted December 12, 2016 So what was the fix or change? I am using a Mac and connecting to the WEB App Version: http://tv.emby.media/#!/plugins/defaultskin/home.html I have the same issue if I leave the Stream at Auto. When I change it to 720P 1.5Mbps, it will play, but slow to load. However, the Emby App does not seem to have any issues. I can stream liveTV and it indicates 1080P 60Mbps on the same computer. Thanks Your issue is different. You're transcoding. Check your transcoding settings in the server, and post your transcode logs if you can't resolve it. Link to comment Share on other sites More sharing options...
Vitale4 15 Posted December 13, 2016 Share Posted December 13, 2016 will do... checking shortly Link to comment Share on other sites More sharing options...
Vitale4 15 Posted December 13, 2016 Share Posted December 13, 2016 (edited) So I looked at my EMBY Server, specifically at the Transcoding options... I have everything at the defaults. This has worked flawlessly in the past and has recently stopped working unless I reduce the playback settings from Auto to 720 1.5Mbps. Using EMBY Web App - I don't have the issue. I am attaching 2 transcoding logs from the EMBY Server. I will look at the other settings to see if something stands out. Just for clarity purposes - the issue is: when using EMBY Theater, and select a channel to watch, it just spins as if it is trying to connect. The screen then goes black as if it is working but never comes back. I cannot even use the browser back button. I instead hit Home and then reload Emby Theater to fix it. If I lower the setting, it will work. This issue does not seem to happen if you connect to EMBY using the EMBY Web App. I am doing this on an Mac book pro using Chrome. Thanks in advance. I am also attaching the transcoding settings from my EMBY Server I also uploaded my server log if that will help as well. ffmpeg-transcode-9e0bbad8-184f-4a5c-acdc-39bee2b77b00.txt ffmpeg-transcode-67f3d04a-0a0c-44e2-9c0d-fbdc1127518b.txt ServerLog.txt Edited December 13, 2016 by Vitale4 Link to comment Share on other sites More sharing options...
Guest asrequested Posted December 13, 2016 Share Posted December 13, 2016 (edited) Sounds like a network issue. How do you have your devices connected to the server? Is the server CPU, healthy? Edited December 13, 2016 by Doofus Link to comment Share on other sites More sharing options...
Luke 37096 Posted December 13, 2016 Share Posted December 13, 2016 Just so I understand, you're using the two web apps on the same laptop and seeing different behavior from one to the other? Link to comment Share on other sites More sharing options...
Guest asrequested Posted December 13, 2016 Share Posted December 13, 2016 My thinking here is that using the web app, the bandwidth is tested and adjusted accordingly. But the desktop app is trying to play directly, and the bandwidth is choking the stream. Link to comment Share on other sites More sharing options...
Luke 37096 Posted December 13, 2016 Share Posted December 13, 2016 well he's on a macbook so he can't be using the desktop app. Link to comment Share on other sites More sharing options...
Guest asrequested Posted December 13, 2016 Share Posted December 13, 2016 Oh! I didn't realize it wasn't available for mac. Link to comment Share on other sites More sharing options...
Vitale4 15 Posted December 13, 2016 Share Posted December 13, 2016 ok -- sorry for the delay... I am using both web apps on a Macbook pro with 16GB of Memory 3 GHZ Intel Core I7. both cases I am using Chrome as the browser of choice. EMBY Theater WEB App: Will not load my LiveTV Stream if I have it set to auto. I find if I lower the connection to 720 1.5Mbps, it seems to work. The problem I am experiencing is that the turning circle while loading never seems to stop. The TV Guide screen does change to the Black background - which normally indicates that the show will be seen soon, but nothing. EMBY WEB App: The LiveTV Stream will work with the setting to Auto. Matter of Fact, when I stream and look at the speed provided while watching the LiveTV Stream it shows 1080P 60Mbps. So all is good. Please note: This has worked well for me in the past with this same setup. Cannot tell you exactly when it started, but believe is was the week before I posted the question - 11 Dec 2016. Also note: I am connected via my Wireless network - which is what I have always been connected at when it is working. I would expect the same behavior between both WEB Apps given I have the same setup and connection. Also - My network health is acceptable and I don't have any network issues or latency. The Computer running the server is not experiencing any issues either. Link to comment Share on other sites More sharing options...
Luke 37096 Posted December 13, 2016 Share Posted December 13, 2016 The built in web app is a little ahead of the Theater web app for the moment, in terms of changes for live tv. The Theater web app will be brought up to speed soon. Thanks. Link to comment Share on other sites More sharing options...
Vitale4 15 Posted December 13, 2016 Share Posted December 13, 2016 Ok - did some more testing now that I had some time. I found that if I am using Safari, I don't have any issues. EMBY Theater and The Server is set to Auto on the Streaming Bit rate. Images are attached: 1. EMBY App via Chrome worked fine 2. EMBY Theater using Safari worked fine 3. EMBY Theater using Chrome is where the problem is. Therefore, the issue appears to be within Chrome itself. Link to comment Share on other sites More sharing options...
Luke 37096 Posted December 13, 2016 Share Posted December 13, 2016 Thanks for the report ! Link to comment Share on other sites More sharing options...
Vitale4 15 Posted December 13, 2016 Share Posted December 13, 2016 Not a problem and thanks for the quick reply. Link to comment Share on other sites More sharing options...
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