lucashoang 0 Posted September 14, 2016 Share Posted September 14, 2016 Hi, I'm playing movies in computer linked to server in local network. Everything was ok until about week ago, suddenly I got a playback issue. Movies always being slow (dead slow) and delayed when playing and then playing like normal for few mins and delayed again. It look like data being slow down or something, I've tried to reset modem but it's not fixed. Do anyone else encounter this problem? Link to comment Share on other sites More sharing options...
Luke 37251 Posted September 14, 2016 Share Posted September 14, 2016 Hi there, welcome. We've very sorry to hear about this. In order to best help you, please provide the information requested in how to report a media playback issue. Thanks ! Link to comment Share on other sites More sharing options...
lucashoang 0 Posted September 15, 2016 Author Share Posted September 15, 2016 hi, This is the log file. I've tried to play through LAN by other media player, nothing happened so I think problem is with emby log.txt Link to comment Share on other sites More sharing options...
Luke 37251 Posted September 15, 2016 Share Posted September 15, 2016 It's playing an internet trailer with the cinema mode feature. Try disabling cinema mode and see if your movies play normally. Thanks. Link to comment Share on other sites More sharing options...
lucashoang 0 Posted September 18, 2016 Author Share Posted September 18, 2016 Hi, I've tried to disable cinema mode on Emby Theater. Problem still occur, will try to uninstall trailer plugin if it's need Link to comment Share on other sites More sharing options...
Luke 37251 Posted September 18, 2016 Share Posted September 18, 2016 Hi, can you double check the cinema mode setting in Emby Theater? because that's all you need to do. Thanks. Link to comment Share on other sites More sharing options...
lucashoang 0 Posted September 18, 2016 Author Share Posted September 18, 2016 Hello, I've disabled both cinema setting in server and emby theater. Still got this problem. Movies get delayed few times during playing picture get freezing and it's like fast forward for few mins Link to comment Share on other sites More sharing options...
Luke 37251 Posted September 18, 2016 Share Posted September 18, 2016 Can you show a screenshot? Link to comment Share on other sites More sharing options...
Alternative311 1 Posted September 18, 2016 Share Posted September 18, 2016 What type of network adapter are you using? I had this issue with a network adapter, not having the ability to do full streaming, does internet items fine but locally it does not perform. I plugged it into a wired network, it stopped that issue. Link to comment Share on other sites More sharing options...
lucashoang 0 Posted September 18, 2016 Author Share Posted September 18, 2016 (edited) Hi Luke, This is screenshot of setting in server in emby theater it was on settings -> general -> under advanced tab and un-check the enable cinema mode /Alternative311: Hi, I'm using TP-Link powerlines 500. It was ok for week or two and suddenly this problem happened. It start after Emby theater doesn't recognized my account so I have to reset password and re-install emby theater. Edited September 18, 2016 by lucashoang Link to comment Share on other sites More sharing options...
lucashoang 0 Posted September 19, 2016 Author Share Posted September 19, 2016 Hello, do you have any suggestions? Luke Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37251 Posted September 19, 2016 Share Posted September 19, 2016 Can you show a screenshot of what is playing? Link to comment Share on other sites More sharing options...
lucashoang 0 Posted September 19, 2016 Author Share Posted September 19, 2016 Can you show a screenshot of what is playing? Yeah sure. But as the screen is freezing so I'm not sure screenshot will help Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
lucashoang 0 Posted September 19, 2016 Author Share Posted September 19, 2016 After I reinstalled emby theater because of it stuck with no cinema mode suddenly everything is working now. At least I've tried two movies without any gaps. I will update later if anything happen again. Thanks Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37251 Posted September 19, 2016 Share Posted September 19, 2016 Thanks for reporting back. Link to comment Share on other sites More sharing options...
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