Scott310 134 Posted September 9, 2016 Share Posted September 9, 2016 Hey guys, I just moved to a new server and everything is working perfectly. The only thing is it doesn't seem to be downloading actors and biographies. I did a refresh people scan but it ended quickly. On the emby theater app no actors come up at all where they used to on the old machine. Am I completely missing something? I went onto 7illusions app and the actors showed up but with no pictures. But if I click on the actor then it seems to download the picture. Emby theater shows nothing at all. Also where are the actors Pics saved? Are they hidden in with the movie's metadata? I ask this because the new server has an SSD drive with very little space on it. Do I use path substitutions to change it from the C: to the D; Drive to save space on the SSD? Sorry I know that's more like two questions but this is the last hiccup I have and then I can completely enjoy my emby experience! Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted September 9, 2016 Share Posted September 9, 2016 (edited) What do you mean you "use path substitutions to change it from the C: to the D"? People are stored in your metadata folder. %appdata%\Emby-server\metadata unless you have assigned a custom path for metadata. Dashboard-Library-Advanced The default setting for people is download on demand, so browsing in some clients populates the information. You will probably want to enable the "Download all images in advance" option. Dashboard-Metadata Download all images in advance By default, most secondary images are only downloaded when requested by an Emby app. Enable this option to download all images in advance, as new media is imported. As for actor not showing in Theater that is by design, so if they are missing they don't display. The web client and other app behave differently in this situation. Path Substitution Edited September 9, 2016 by Happy2Play Link to comment Share on other sites More sharing options...
Scott310 134 Posted September 10, 2016 Author Share Posted September 10, 2016 Ok I get it about the path substitution. But as far as the people, they used to show up in theater for my existing library but then I migrated to another server and they don't show up anymore where as they always did for every movie. What exactly do I need to do to have them start showing up again for my existing library? Thanks again for your help... Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted September 10, 2016 Share Posted September 10, 2016 You didn't migrate the people folder from one server to another. When Imagebyname and Metadata folder merged the People folder is forgotten when someone rebuilds or migrates to a new system, useless they are using a custom Metadata path, then it is a matter of pointing the new server to that same path. If you still have your old server migrate the contents of the Metadata folder to the new server. Link to comment Share on other sites More sharing options...
Scott310 134 Posted September 10, 2016 Author Share Posted September 10, 2016 Perfect, got it. Thanks! Link to comment Share on other sites More sharing options...
Scott310 134 Posted September 10, 2016 Author Share Posted September 10, 2016 Hi there, I created a custom metadata path on the new server. I migrated the metadata folder from the old server to the new. I also moved anything that was in the newly created default metadata folder and moved it to the custom path. I did a refresh people task and did a full library scan. The people's names show up without photos in the android app and web app. If you click on their name it will show you their photo but it is not showing initially when you are on the main page. Also Emby theater still shows no people of photos on all movie detail pages. What am I missing? Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted September 10, 2016 Share Posted September 10, 2016 First since you created and set a custom path I would ask, where? What folders are in that custom path? And did you end up with a metadata folder inside your metadata folder? Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted September 10, 2016 Share Posted September 10, 2016 The issue usually is Emby creates an additional metadata folder so if you point to X:\Metadata, the metadata will actually be created in x:\Metadata\metadata. Link to comment Share on other sites More sharing options...
Scott310 134 Posted September 10, 2016 Author Share Posted September 10, 2016 Oh you are right I see it. Thanks! I was pulling my hair out over this. lol Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted September 10, 2016 Share Posted September 10, 2016 I personally think it is a bug, but it is by design. So you have two options move everything to the second created metadata folder order change your custom metadata path up one level. So my example of X:\metadata would be X:\ for custom path. Link to comment Share on other sites More sharing options...
Luke 37251 Posted September 10, 2016 Share Posted September 10, 2016 This is by design, but don't blame us, blame your fellow emby users. we see a lot of cases where people will use same path for everything, metadata, cache, transcoding, etc. Then they come back and report problems when different parts of the server fight with each other over the same folder paths. So the only way to guarantee that we avoid that situation is by using the subfolder technique. 1 Link to comment Share on other sites More sharing options...
Scott310 134 Posted September 11, 2016 Author Share Posted September 11, 2016 Understandable... I can see why that would be better by design. Thanks for chiming in luke! Link to comment Share on other sites More sharing options...
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