H.265 Playback in Tizen app

[theantioch 3]

Is H.265 playback supported in the new Tizen app? Whenever I try and playback any HEVC content I just get a black screen on my TV. I see the status go to transcoding in the server dashboard, but I see no proc utilization in task manager. I see the following in the logs after each time I attempt to play any HEVC content:

 

One or more errors occurred.
    System.AggregateException
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
     at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__1d.MoveNext()
    InnerException: System.Net.WebException
    The remote server returned an error: (503) Server Unavailable.
     at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
     at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

 

Is H.265 content supported?

[Luke 37138]

It is now with transcoding. We're trying to get an update pushed through to allow it to direct play.

[theantioch 3]

Any idea why transcoding isn't working then? Transcoding is acceptable for me, but that doesn't seem to be working.

 

I saw the problem post guidelines, here is a rundown of my setup:

 

Issue description: All H.265 Media fails to playback via transcode on the Tizen app. When I attempt to play any HEVC media, I get a black screen on my TV. The app will intermittently crash, or stay on the screen until I force close the app.

 

Steps to reproduce: Playback any HEVC media. I was unable to find any in my collection that were unable to reproduce the problem.

 

My TV/HTS/BD Player model number: UN55JU7100

 

My firmware version: 1461

 

Other TVs etc. the issue has been reproduced on: I only have 1 Tizen device. My Roku, Web browsers, and my Android phone all have no issues with H.265 Playback.

 

My Emby server version: 3.0.6400.0

 

My current Emby Samsung client version: 1.0.11

 

Other Emby Samsung versions the issue can be reproduced in: I don't have any others available to test.

 

Supporting information to include logs and pictures where applicable: See first post.

Edited September 9, 2016 by theantioch

[theantioch 3]

Here is a pastebin dump of the media info for one of my H.265 files. Though the problem is with every one I try to playback:

 

http://pastebin.com/jShgtzg7

 

Here is a pastebin dump of the server playback information:

 

http://pastebin.com/E3VCrGxg

Edited September 9, 2016 by theantioch

[Luke 37138]

There are some known issues with the current release. We are working on pushing an update through the store. Thanks.

[theantioch 3]

There are some known issues with the current release. We are working on pushing an update through the store. Thanks.

 

1.0.15 Looks like it fixed the issues! Thanks!

[Luke 37138]

Thanks for reporting back !