gothammoms 0 Posted January 14, 2014 Share Posted January 14, 2014 (edited) I have been using the previous version of Media Browser and when I learned about MB3 I immediately tried to upgrade. I installed the server and that has no issues, so I moved on to the Classic setup. I run setup and it beings up the dialog telling me it is downloading the client, when it finishes it opens WMC but there is nothing further. It doesn't give me the login screen like I assume it should. When I go to look at the logs the text file is empty but the MediaBrowser-Classic folder exists. I apologize for the lack of information but I can't figure out how else to describe what is happening. I am not getting any errors but MBC isn't installing. I am running Win7 on one machine that I want to use with two xboxes. Edited January 14, 2014 by gothammoms Link to comment Share on other sites More sharing options...
Logos302 86 Posted January 14, 2014 Share Posted January 14, 2014 (edited) Does the web client have any data? Ie: have you setup your media library? The logs from the server might help as well. I could be wrong but I don't think MBC will connect with out a media library setup. As well if you have setup a media library has it finish doing the first scan? Edit : have you run the configurator? Edited January 14, 2014 by Logos302 Link to comment Share on other sites More sharing options...
ebr 14944 Posted January 14, 2014 Share Posted January 14, 2014 Make sure UAC isn't messing you up. Turn it off temporarily or be sure you are logged in as an admin. go to %appdata% in an explorer window. There will be a folder there called MediaBrowser-InstallLogs. In that folder will be a mbc-install.log and an msi.log. Post them here. Link to comment Share on other sites More sharing options...
gothammoms 0 Posted January 14, 2014 Author Share Posted January 14, 2014 I have attached the logs that were in the install folder. My media library is set up and the server is running when I try the setup. I'm using an admin account but just to be sure I did the right-click run as admin as well. Does having the previous MB 2.x folders and files effect Classic? mbc-install.log server-install.log Link to comment Share on other sites More sharing options...
BATTLE DONKEY 98 Posted January 15, 2014 Share Posted January 15, 2014 Have you uninstalled MB2? You can't have both MB2 and MBClassic installed on the same pc Link to comment Share on other sites More sharing options...
ebr 14944 Posted January 15, 2014 Share Posted January 15, 2014 No Msi.log? Link to comment Share on other sites More sharing options...
gothammoms 0 Posted January 15, 2014 Author Share Posted January 15, 2014 I already uninstalled MB2 using CCleaner, there seem to be some residual folders for it though. What should I do with them? There is no msi log in that folder either. Link to comment Share on other sites More sharing options...
ebr 14944 Posted January 15, 2014 Share Posted January 15, 2014 CCleaner may have "cleaned" something up it shouldn't have. I think I remember someone else having a problem with this. Can you go back to a restore point before you ran that and then try and install MBC? Link to comment Share on other sites More sharing options...
gothammoms 0 Posted January 16, 2014 Author Share Posted January 16, 2014 Okay I restored to a point before I used CCleaner, now I have to uninstall MB2 differently? Link to comment Share on other sites More sharing options...
ebr 14944 Posted January 16, 2014 Share Posted January 16, 2014 Just install MBC right over top of it. Link to comment Share on other sites More sharing options...
gothammoms 0 Posted January 16, 2014 Author Share Posted January 16, 2014 After restoring, installing the server and running the setup for MBC I still encounter the same thing. When the setup is finished it launched WMC at the familiar media browser screen. No prompts otherwise. Still no msi log in the app data, if that matters. Link to comment Share on other sites More sharing options...
cpttango30 4 Posted January 17, 2014 Share Posted January 17, 2014 Try using Revo Uninstaller to uninstall MB2. This will uninstall then runs a scan for all the leftovers on the computer. http://www.revouninstaller.com/ Link to comment Share on other sites More sharing options...
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