Fixed Problem Starting Emby after Shutdown from Web App

[sea3pea0 5]

If I shutdown emby from the web app, I can't start it from the synology package manager. I recently started experiencing this problem after updating from beta 3.1.105.0 to 3.1.106.0. However, if I shut down emby from the synology package manager, it will start back up from the package manager just fine

 

Here are the server logs from the point the shutdown command was issued in the web app.

 

 

This is what I am seeing in the start-stop-status log when I try and start emby:

 

[2016-08-17 23:06:45 UTC] Script called with action [status]...

[2016-08-17 23:06:45 UTC] >> PID file [/var/packages/EmbyServer/target/var/embysvr.pid] does not exist.

[2016-08-17 23:06:45 UTC] >> Emby Server is not running.

[2016-08-17 23:06:45 UTC] >> Exit status is [3].

 

I am running emby version 3.1.106.0 on a synology Ds412+ running DSM 6.0.1-7393 Update 2

Edited August 17, 2016 by sea3pea0

[Luke 29961]

Try removing the kodi sync plugin and let us know if the issue persists with just the core server. Thanks.

[solabc16 379]

Hi @@sea3pea0

 

Thanks for the report, I'll take a look at this - can you send me your logs using this procedure: https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs

 

Best

- James

Edited August 18, 2016 by solabc16

[Abobader 2048]

Good day,

 

Good idea to send log to James, but I faced that before and simple re booting your nas will fix the issue.

 

My best

[solabc16 379]

Morning

 

Rebooting is a 'fix', but I would like to find out the root cause and resolve this properly.

 

A reboot is disruptive, especially if the NAS is being used for multiple other purposes.

 

- James

[solabc16 379]

Hello @sea3pea0

 

This issue is resolved in releases 3.0.6060.0-15 (stable) and 3.1.113.0-2 (beta), which are available on the beta channel.

 

Best

- James
 

[Abobader 2048]

Morning

 

Rebooting is a 'fix', but I would like to find out the root cause and resolve this properly.

 

A reboot is disruptive, especially if the NAS is being used for multiple other purposes.

 

- James

 

 

True buddy, but no user if the program not running, unless it mainly share folders matters, then yes

 

Well my suggestion that he make his emby running while waiting for help after providing the log.

[sea3pea0 5]

Thanks it is fixed now. @@solabc16 I would've sent the logs but I have since updated and no longer have this problem. If I run into it again I will send logs. @@Abobader Thanks, yea I figured out by restarting the NAS, I was able to get emby running again when I was having the problem.

[solabc16 379]

Thanks for the feedback @sea3pea0.