Inrego 76 Posted August 13, 2016 Share Posted August 13, 2016 (edited) Over the last days, I've been experiencing issues with the web player. I often pause the videos and resume them, but lately - very often when I resume a video, it just starts over instead. If it is a video that I continued playing from X:XX (as in the current progress was saved, and continued in another session), then resuming will set the video back to X:XX I've seen it happen both when I click the video, and by alt-tabbing to the window and hitting space. I am running version 3.0.6060.0 Let me know if you need anything else. Edited August 13, 2016 by Inrego Link to comment Share on other sites More sharing options...
Inrego 76 Posted August 15, 2016 Author Share Posted August 15, 2016 (edited) This is driving me crazy. Any way to fix it? Some more info: I am using Chrome. And I think it started after I formatted my PC. Edited August 15, 2016 by Inrego Link to comment Share on other sites More sharing options...
Luke 37065 Posted August 15, 2016 Share Posted August 15, 2016 Are you running a proxy or vpn? a few people have reported this in those circumstances but i have not been able to reproduce it. Link to comment Share on other sites More sharing options...
Inrego 76 Posted August 16, 2016 Author Share Posted August 16, 2016 Nope, no proxy or VPN. I mean, I do occationally connect to a VPN for work, but am not connected while using Emby. I'll try to clear all browser data for emby today and see if that helps. Link to comment Share on other sites More sharing options...
Inrego 76 Posted August 16, 2016 Author Share Posted August 16, 2016 btw, I am also a developer. So if all else fails, imma try debug the javascript myself, since it sounds like it's not reproducable. Link to comment Share on other sites More sharing options...
Inrego 76 Posted August 16, 2016 Author Share Posted August 16, 2016 (edited) Some more info: It seems to be related to how long the video has been paused for. It seems to consistently start the video over if it has been paused for 15 seconds or more. The same behavior is experienced when manually calling the .play() method on the video element. So I'm thinking it's gotta be some event handlers doing it? I tried incognito browsing, and same thing. I tried Edge browser, but app.emby.media doesn't even load. Just the background color and nothing else. I tried Firefox, but the video will not play at all. I got a pop up saying there was an error playing the video. Something seems very wrong.. I am gonna try another pc now. (EDIT: Same behavior on another pc). Could it possibly be related to Windows 10 Anniversary update? I'll try OSX and Windows 10 without anniversary update now. UPDATE: Windows 10 without anniversary update: Same issue OSX: Works fine on Chrome. Tried updating Emby to beta (3.1.107.0). Issue still persists. Edited August 16, 2016 by Inrego Link to comment Share on other sites More sharing options...
Luke 37065 Posted August 16, 2016 Share Posted August 16, 2016 Sounds like you are having some abnormal issues. No problem found here in Edge or Firefox. Link to comment Share on other sites More sharing options...
Inrego 76 Posted August 16, 2016 Author Share Posted August 16, 2016 (edited) What would you recommend? A reinstall? I find it perculiar that it works on OSX Chrome, though. Edited August 16, 2016 by Inrego Link to comment Share on other sites More sharing options...
Inrego 76 Posted August 16, 2016 Author Share Posted August 16, 2016 I just bought Emby Premiere to use Emby Theater. Thought I'd give Emby Theater for the browser a shot as well. And the issue happens there too Now I'm off to use the Windows App. Link to comment Share on other sites More sharing options...
pheed 2 Posted August 17, 2016 Share Posted August 17, 2016 (edited) Having the same issue. Happens when I pause it, walk away for a few minutes, then attempt to resume. emby-server-3.0.6060 installed from 'pkg install emby-server' in a FreeNAS 9.10.1/FreeBSD 10.3 jail, using Chrome 52.0.2743.116 in OpenSUSE Tumbleweed. Not experiencing this behavior in Firefox. Edited August 17, 2016 by pheed Link to comment Share on other sites More sharing options...
Lilan 0 Posted August 20, 2016 Share Posted August 20, 2016 (edited) I'm having the same problem and it's driving me crazy. On some videos this happens every single time I pause, It's been happening for the last month or so. If I pause a video and then try to play it, it will just start over from the beginning. Running the FreeNAS emby server plugin and watching in chrome. Edited August 20, 2016 by Lilan Link to comment Share on other sites More sharing options...
Inrego 76 Posted October 26, 2016 Author Share Posted October 26, 2016 Are we just treating this breaking bug as if it doesn't exist? What can I do to help you locate the issue? You want access to my Emby server so you can reproduce it yourselves? Link to comment Share on other sites More sharing options...
Inrego 76 Posted October 26, 2016 Author Share Posted October 26, 2016 I just uninstalled Emby (including cache and everything), and reinstalled. Problem persists. Link to comment Share on other sites More sharing options...
Inrego 76 Posted October 28, 2016 Author Share Posted October 28, 2016 I'm sorry to post a new thread about the same issue. But it seems like the other thread is being ignored because it is "old".. https://emby.media/community/index.php?/topic/37955-resuming-video-starts-it-over/ I paid for this product, and I really expect such a breaking bug to be taken more seriously. What can I do to assist you in locating the issue? Link to comment Share on other sites More sharing options...
CBers 6771 Posted October 28, 2016 Share Posted October 28, 2016 Might be worth posting a server log, as I couldn't see one that had been posted in the other thread. Luke can then review any issues you have. See this link: https://emby.media/community/index.php?/topic/790-how-to-report-a-problem/ Also state what version of Emby server you are running, along with OS etc. Link to comment Share on other sites More sharing options...
Inrego 76 Posted October 28, 2016 Author Share Posted October 28, 2016 Ok, I will post a server log soon. But it does seem like a front-end issue. No other clients than the web client has the issue. I have posted version and OS in the original post. But I have tried many different versions. Stable, beta. I've auto update enabled and the issue has been there for 3 months, so listing all the versions I have experienced the issue on seems moot. Link to comment Share on other sites More sharing options...
Luke 37065 Posted October 28, 2016 Share Posted October 28, 2016 Beginning two hours from now, please try the online web app and see if the issue occurs there: http://app.emby.media Thanks. Link to comment Share on other sites More sharing options...
Inrego 76 Posted October 29, 2016 Author Share Posted October 29, 2016 Beginning two hours from now, please try the online web app and see if the issue occurs there: http://app.emby.media Thanks. Finally works again, thanks! Link to comment Share on other sites More sharing options...
Luke 37065 Posted October 30, 2016 Share Posted October 30, 2016 Thanks for reporting back. Link to comment Share on other sites More sharing options...
Inrego 76 Posted November 22, 2016 Author Share Posted November 22, 2016 As a fellow programmer I get curious. What was the cause for this bug? And did you figure out why you couldn't reproduce it? Link to comment Share on other sites More sharing options...
Luke 37065 Posted November 22, 2016 Share Posted November 22, 2016 It was chrome disconnecting so we had to change the transcoding format to something that would be more resilient to that. I don't know why I was never able to reproduce it. Link to comment Share on other sites More sharing options...
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