preynolds2 0 Posted July 29, 2016 Share Posted July 29, 2016 I have a weird problem. I can log in thru the web (locally or remote) from my phone and everything works as it seems. I try the same from the tablet and playback freezes 20-30-40 seconds in... The same tablet works fine with Plex. I've tried different movies/tv shows, different resolutions/Mbps... still the same result. Link to comment Share on other sites More sharing options...
shorty1483 452 Posted July 29, 2016 Share Posted July 29, 2016 I tried ATM with my Tab S2 and everything works as it should. Could you please provide logs? See here http://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/&do=findComment&comment=159055 Gesendet von meinem HTC One M8 mit Tapatalk Link to comment Share on other sites More sharing options...
preynolds2 0 Posted July 29, 2016 Author Share Posted July 29, 2016 Sure.. Could you please tell me what logs you want and how to get them. thanks Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 29, 2016 Share Posted July 29, 2016 Sure.. Could you please tell me what logs you want and how to get them. thanks I would start with the ones in the link he mentioned. thanks. Link to comment Share on other sites More sharing options...
preynolds2 0 Posted July 29, 2016 Author Share Posted July 29, 2016 How do I upload the log files? or do I just post here? <--- Tried this... it never saved and posted. Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 30, 2016 Share Posted July 30, 2016 Click "More Reply Options" next to "Post" and then you can attach a file. Link to comment Share on other sites More sharing options...
preynolds2 0 Posted July 30, 2016 Author Share Posted July 30, 2016 Here ya go.. I tried again multiple times earlier.. The tablet played for anywhere between 20-45 seconds. I used my Samsung s7 phone and it played until I stopped it. server-63605414278.txt remux-36b1f8c4-f3e6-456b-acfc-2549b2a35e3b.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 30, 2016 Share Posted July 30, 2016 The app is requesting a very high max bitrate from the server. Did you customize that? if you did, try reverting it back to Auto. If you did not customize it, try customizing it to a low value such as 1mbps. then work your way up. Link to comment Share on other sites More sharing options...
preynolds2 0 Posted July 30, 2016 Author Share Posted July 30, 2016 Nope.. did not customize that. Any reason why it works on everything other than the tablet? Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 30, 2016 Share Posted July 30, 2016 Hi, did you try the test I suggested? You can customize the in-app bitrate setting by clicking the user icon in the top right, then playback settings. Thanks. Link to comment Share on other sites More sharing options...
preynolds2 0 Posted July 30, 2016 Author Share Posted July 30, 2016 (edited) btw.. Im not using the app. I am connecting thru a web browser. Specifically, Chrome (android of course). Then connecting thru the IP address of my server. Also.. I have tried using the local IP (192.168.x.x) and the remote address as well. Both have the same result. Not sure if this matters.. ?? Edited July 30, 2016 by preynolds2 Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 30, 2016 Share Posted July 30, 2016 In that case, the web app has the same kind of in-app settings so the same guidance applies. Additionally, consider trying the native Android app because it is using a very robust libVlc player which allows playback in more advanced ways than the web app can handle. and that means less work for your server. 1 Link to comment Share on other sites More sharing options...
Luke 37068 Posted August 1, 2016 Share Posted August 1, 2016 Hi, did you try the above? Thanks. Link to comment Share on other sites More sharing options...
preynolds2 0 Posted August 1, 2016 Author Share Posted August 1, 2016 Yes, I set the bitrate (in the server settings) all the way down to 3... Still the same result. But, I used the app (played for 1 minute because I haven't purchased it) and it played at least for 1 minute. Link to comment Share on other sites More sharing options...
Luke 37068 Posted August 1, 2016 Share Posted August 1, 2016 Did you try setting the bitrate to 1 mbps? And/or the app is a great option. 1 Link to comment Share on other sites More sharing options...
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