Password Issue

[llygoden 6]

​Hi All,

 

I discovered today when setting up my brother in laws Amazon Fire Stick that if the users password has the £ symbol in it you receive a message that the Username/Password is invalid.

 

Changing the users password to not include the £ symbol allows the user access. I reset the users password before changing it to not include the £ so definitely knew I was entering the correct password. Other symbols seem to be ok, tested with ! and $

 

This only seems to be an issue on the Amazon device as the user could log in via a web browser and the Android application.

 

Just thought I'd let you know, as it was a pain.

 

Regards,

Llygoden

[Luke 39819]

Ah interesting, thanks for the info! Is this because the device offers no way to enter that symbol?

[llygoden 6]

Nope, I can input the character it's available on the symbols screen. It just doesn't then accept the password as correct for the user.

[ebr 15609]

That's strange.  Luke - is the server/web side excluding some characters during the hash?