Zodiarc 0 Posted July 12, 2016 Share Posted July 12, 2016 (edited) Hi. I've downloaded the Emby Mobile App from the Amazon AppStore. I get sound stuttering or even no sound at all (every 30-60 sec for 5-10 sec) on my Kinde HDX 7. I also tried it on my Samsung Galaxy Note 4 and no issue there. Is there a fix for this? P.S. I meant Amazon in the title not Android. P.P.S. I'll add logs as soon as I have access to the device Logs attached 91335191-b937-49ec-9de3-b0178e5030e02.log 5a8d4f4a-5276-4ef8-996c-2716c7661d691.log 77690f35-4bb9-4fc7-b2f0-f1d880f528da2.log cce2eceb-f7fb-4b6b-adb5-9ec8a959c0162.log c6faed43-92e1-4133-8ed2-777ca9ca1f7b1.log f4e6ec06-60a1-4fcc-b876-a7d3d47023491.log Edited July 12, 2016 by Zodiarc Link to comment Share on other sites More sharing options...
Luke 37071 Posted July 12, 2016 Share Posted July 12, 2016 Hi, yea we'll need to see an app log. You can also try lowering the in-app bitrate setting in case it might just be pushing the device too hard. The default is automatic. You can try setting it to something like 1mbps, then if successful, work your way up. Link to comment Share on other sites More sharing options...
casminkey 15 Posted July 30, 2016 Share Posted July 30, 2016 I was having that same problem on a Kindle Fire HD 7 (not HDX). Also, Emby frequently closes. It's a brand new device and there seems to be something wrong with the battery as it keeps shutting off if it gets below 67% charged. So I just assumed it's a defective device and having a new one shipped out. Anyway, if you happen to find a solution, would you mind posting it here? I'll see if I get the same issues on the new device if it helps your troubleshooting. Link to comment Share on other sites More sharing options...
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