Disorganise 15 Posted July 12, 2016 Share Posted July 12, 2016 Have a 6ish GB mkv of the F1 and per title, it won't play in ET. Tried a few times with closing down ET in between and even rebooted the entire PC but to no avail. Double clicking the file and playing through the default win10 media player worked just fine (and since pause/play still worked on my remote, that was my workaround). Would like to try and resolve in case it ever happens again. Any ideas where to begin? Sent from my LG-H815 using Tapatalk Link to comment Share on other sites More sharing options...
Guest asrequested Posted July 12, 2016 Share Posted July 12, 2016 What audio track does it have, and how do you have your audio settings configured in ET? Link to comment Share on other sites More sharing options...
Disorganise 15 Posted July 12, 2016 Author Share Posted July 12, 2016 It says 5.1 AC3 ET is set to; 5.1 HDMI Default None Yes Yes Default Link to comment Share on other sites More sharing options...
Guest asrequested Posted July 13, 2016 Share Posted July 13, 2016 I'm assuming other files of this type, play fine? If that's the case, it may just be a container issue. I've had that happen, before. You can try running it through MKVtoolnix, https://mkvtoolnix.download/downloads.html (It only takes a minute). If you can't play other files of this type, maybe the device you have connected to the HDMI doesn't support the audio (maybe a tv). If so, try changing your bitstreaming setting to 'none'. Link to comment Share on other sites More sharing options...
Disorganise 15 Posted July 13, 2016 Author Share Posted July 13, 2016 Have heaps of files the similar and never had an issue before. I'll give the tool a whirl. Fwiw it's plugged into an amp that does most things except Dolby Atmos.....plus the file played fine using media player, so I'm more inclined to think it's a problem in ET. Link to comment Share on other sites More sharing options...
Guest asrequested Posted July 14, 2016 Share Posted July 14, 2016 Have heaps of files the similar and never had an issue before. I'll give the tool a whirl. Fwiw it's plugged into an amp that does most things except Dolby Atmos.....plus the file played fine using media player, so I'm more inclined to think it's a problem in ET. Your file is 5.1, so Atmos isn't in play, here. Using media player, what filters/splitter/ decoders are you using? ET uses LAV. If the splitter is having trouble with the container, MKVtoolnix will fix that. I do think the issue lies in the file. Commonly, it's the audio track. If MKVtoolnix doesn't remedy it, use this https://mediaarea.net/en/MediaInfo to get the details of the file. Take a screenshot and post it here. Link to comment Share on other sites More sharing options...
Disorganise 15 Posted July 17, 2016 Author Share Posted July 17, 2016 Your file is 5.1, so Atmos isn't in play, here. Using media player, what filters/splitter/ decoders are you using? ET uses LAV. If the splitter is having trouble with the container, MKVtoolnix will fix that. I do think the issue lies in the file. Commonly, it's the audio track. If MKVtoolnix doesn't remedy it, use this https://mediaarea.net/en/MediaInfo to get the details of the file. Take a screenshot and post it here.Will take another look later. I was wrong.....the file is an mp4. I used that tool to convert it to mkv though, and same result. Wierd. Link to comment Share on other sites More sharing options...
Guest asrequested Posted July 17, 2016 Share Posted July 17, 2016 Can you share a part of the file? I can try it. Link to comment Share on other sites More sharing options...
Disorganise 15 Posted July 23, 2016 Author Share Posted July 23, 2016 Sorry. Been spending time on Netflix rather than Emby... Some weird events.. Last night my Fetch Tv was making static like noises so I went to Emby Theatre to narrow down (if same then amp could be faulty). Anyway, I could not play a file I played before (the latest Big Bang Theory) just got the spinning circle. Gave up and picked an mp3 from music and voilla....so my amp is fine. So, just now I have some time to look at ET. Fired up and it just sat there with a black box "splash" screen sort of thing. I right clicked Emby server and fired up the browser. Found a fike to play and played it in browser. Whilst playing, ET finally fired up. So stopped file in browser and quit browser altogether. Back to ET and found same show and hit resume....it played fine (mkv). So, in ET went back to last big bang episode....and it played fine now too. So I went to the F1 file....and it now also plays just fine. So I've made no conscious changes to anything, but the file now plays. I'm guessing an update to ET which is why it took ages to open and that has fixed whatever the problem was Link to comment Share on other sites More sharing options...
Luke 37099 Posted July 23, 2016 Share Posted July 23, 2016 Well done. Link to comment Share on other sites More sharing options...
Disorganise 15 Posted July 25, 2016 Author Share Posted July 25, 2016 Hmmmm....something isn't quite right though. Catalyst or not, I'm not sure, but.....starting Emby Theatre last night coincided with my router losing adsl. Enter the eternal hang. Killed ET by task manager and tried again. Tried to resume a file I had started the previous night and just got the spinning circle. Tried a few times with same result, then rebooted the PC. Upon reboot, it all started working perfectly. At least I have a workaround now I guess. Link to comment Share on other sites More sharing options...
Guest asrequested Posted July 25, 2016 Share Posted July 25, 2016 Hmmmm....something isn't quite right though. Catalyst or not, I'm not sure, but.....starting Emby Theatre last night coincided with my router losing adsl. Enter the eternal hang. Killed ET by task manager and tried again. Tried to resume a file I had started the previous night and just got the spinning circle. Tried a few times with same result, then rebooted the PC. Upon reboot, it all started working perfectly. At least I have a workaround now I guess. When last did you do a clean install of ET? Try removing it completely, reboot, and reinstall. I can't imagine ET had anything to do with losing your ADSL, but a clean install might correct instabilities Link to comment Share on other sites More sharing options...
Disorganise 15 Posted July 25, 2016 Author Share Posted July 25, 2016 Sorry...wasn't suggesting ET affects ADSL. More that ET hung (due to lack of internet) and subsequently couldn't play my file until full pc reboot......might it be related? Link to comment Share on other sites More sharing options...
Disorganise 15 Posted July 25, 2016 Author Share Posted July 25, 2016 Oh. And not done a fresh install since doing a fresh pc build on win 10 a few months back. Can try that on the weekend though Link to comment Share on other sites More sharing options...
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