TonyAdamson 1 Posted June 19, 2016 Share Posted June 19, 2016 Hi, Luke,I spoke to you about this a couple of weeks ago. Only just had chance to try again.Still having issues. For example, just now tried to watch the first episode of a season. Emby played the first few seconds of every episode. then returned to the title screen. Log attached. Thanks. Log.txt Link to comment Share on other sites More sharing options...
anderbytes 139 Posted June 21, 2016 Share Posted June 21, 2016 For some reason "appVersion" parameters is going null. Have you tried to reinstall de application? Reset all the TEMP and Emby data folders? Link to comment Share on other sites More sharing options...
TonyAdamson 1 Posted June 21, 2016 Author Share Posted June 21, 2016 For some reason "appVersion" parameters is going null. Have you tried to reinstall de application? Reset all the TEMP and Emby data folders? Hi, I have tried a reinstall of Theater. Not tried resetting any folders. Worth a try though. Link to comment Share on other sites More sharing options...
TonyAdamson 1 Posted June 21, 2016 Author Share Posted June 21, 2016 For some reason "appVersion" parameters is going null. Have you tried to reinstall de application? Reset all the TEMP and Emby data folders? OK, tried what was suggested. Still the same. New log attached. Log.txt Link to comment Share on other sites More sharing options...
Luke 37231 Posted June 21, 2016 Share Posted June 21, 2016 Is this only in Emby Theater? what about the built-in web app? Link to comment Share on other sites More sharing options...
TonyAdamson 1 Posted June 21, 2016 Author Share Posted June 21, 2016 Is this only in Emby Theater? what about the built-in web app? Yep, plays fine from the web app and Emby for android... Link to comment Share on other sites More sharing options...
anderbytes 139 Posted June 21, 2016 Share Posted June 21, 2016 Maybe some leftovers at windows registry? Link to comment Share on other sites More sharing options...
TonyAdamson 1 Posted June 21, 2016 Author Share Posted June 21, 2016 Maybe some leftovers at windows registry? I don't know what that means... Link to comment Share on other sites More sharing options...
anderbytes 139 Posted June 21, 2016 Share Posted June 21, 2016 Windows keeps lots of configurations of apps in a place called "registry". Maybe uninstalling and erasing files is not enough yet. Tried using one of those system cleaners? They usually try to then lots of difference places simultaneously. Link to comment Share on other sites More sharing options...
TonyAdamson 1 Posted June 22, 2016 Author Share Posted June 22, 2016 Windows keeps lots of configurations of apps in a place called "registry". Maybe uninstalling and erasing files is not enough yet. Tried using one of those system cleaners? They usually try to then lots of difference places simultaneously. Left over from what though? one day it worked fine then it stopped working fine. Link to comment Share on other sites More sharing options...
TonyAdamson 1 Posted June 22, 2016 Author Share Posted June 22, 2016 Yep, plays fine from the web app and Emby for android... Any ideas Luke? Link to comment Share on other sites More sharing options...
Luke 37231 Posted June 22, 2016 Share Posted June 22, 2016 in video settings try switching to the evr renderer. Link to comment Share on other sites More sharing options...
TonyAdamson 1 Posted June 28, 2016 Author Share Posted June 28, 2016 in video settings try switching to the evr renderer. Seems to have worked. Thanks for your help. Is there a problem with evr+? Link to comment Share on other sites More sharing options...
Luke 37231 Posted June 29, 2016 Share Posted June 29, 2016 Seems to have worked. Thanks for your help. Is there a problem with evr+? Yes but only limited to certain videos with certain hardware. For instance, we have not seen it occur with intel video chips. We're still tracking it down. Thanks. Link to comment Share on other sites More sharing options...
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