Music Library: Album Artists Does Not Appear

[theReverend 4]

Hello Emby Team,

 

I'm re-posting (correctly this time) my issue with "Album Artists" and "Artists" not displaying.

The Issue:

    - When selecting "Album Artists", "Artists" or "Folders", the revolving circle just spins and never launches the page.

    - All of the movie/TV folders operate as expected.

    - Music "Suggestions", "Albums", "Songs" and "Genres" launch without issue.

    - I can play locally or stream, all movies/TV/music content without issue from all of the devices listed below.

    - I experience this issue on Emby Theater, web app and Android app.

 

Devices used:

    - Emby Theater on HTPC-01 (similar specs as server listed below)

    - Emby Theater on HTPC-02 (similar specs as server listed below)

    - Emby Theater on Desktop PC (gaming PC)

    - Emby App on Samsung Galaxy S6 Edge

    - Emby App on Samsung Galaxy Tab S2

    - Emby Web App on Work Laptop (regular work-type laptop)

 

Server Hardware & Software:

    - Emby Server Version 3.0.5972.0

       - Windows 10 x64

       - Installed on Intel 520 Series 120 GB SATA 6 GB/s SSD

    - Intel DX79TO Motherboard

       - Intel Xeon E5-2603 1.8 GHz

       - 16GB DDR3 2400

    - Intel RAID Controller

       - RT3WB08022TB

       - Configured RAID 1

       - (12) Seagate 3TB HDD SATA 6Gb/s Drives (ST3000DM001)

 

Library (using Path Substitution):

    - Documentary

       - (3) folders

    - Movies

       - (5) folders

    - Movies (Christmas)

       - (2) folders

    - Movies (Criterion)

       - (2) folders

    - Movies (Serials)

       - (1) folder

    - Movies (Silent)

       - (2) folders

    - Music

       - (1) folder

    - Musicals & Music

       - (2) folders

    - TV Shows

       - (2) folders

 

Library Size:

    - 1500+ Movies

    - 3100+ TV Shows

    - 10300+ Albums (130K songs)

 

Attached:

    - Emby Log while wheel was spinning (EmbyLog_06.16.2016_1301PST)

    - 2016-06-16 (3) (Home Page screenshot)

    - 2016-06-16 (4) (Music Suggestions screenshot)

    - 2016-06-16 (5) (Music Albums screenshot)

    - 2016-06-16 (6) (Music Songs screenshot)

    - 2016-06-16 (7) (Music Genres screenshot)

    - 2016-06-16 (8) ((Music Artists screenshot - spinning wheel)

 

Hopefully I've included enough info to troubleshoot...

If it helps you, I'm willing to grant an admin access to my library to review the issue...

 

Thank you!

 

Note: I would love the option to show a text list of artists, instead of a thumbnail view (like WMC had).

With this fixed... I pledge to buy a lifetime membership (although I'm already a paid member).

EmbyLog_06.16.2016_1301PST.txt

Edited June 16, 2016 by theReverend

[Luke 37100]

Hi, we're looking into it, thanks.

[Luke 37100]

if you want to try the beta channel you should see better performance on those two tabs. thanks.

[theReverend 4]

Hi Luke,

 

I loaded Beta version 3.1.31.0 last night and tested it at home:

- Emby Theater: Performance was greatly improved.

- Web App: Performance was greatly improved.

 

I also just updated to 3.1.33.0.

- Web App: Performance seems good.

 

In general, things are looking up...

I would still love to see a text only version of the library to speed up browsing for large music libraries.

 

Question: My music library folder structure is:

    Lumineers, The/Cleopatra (Deluxe Edition)/01 - Sleep on the Floor.mp3

 

What is the best way to modify the database to understand that the band is called "The Lumineers" (not "Lumineers, The")?

With the amount of music I have, modifying the folders is a little out of my available time.

 

As promised, I'm now a lifetime Emby Premiere member (I just PayPal'd)...

I appreciate the work the Emby team has put into this. Thank you.

[Luke 37100]

Thank you for the feedback and we do appreciate the support. and yes a plain list view is a good idea