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Error when on Xbox 360?


MASantangelo
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MASantangelo

Hello everyone,

 

I just recently found out about Media Browser 3 from a friend and have set it up at my apartment.  It works VERY well and I'm really pleased with it overall.  We're having one issue that I can't seem to figure out.

 

Our current setup is as follows:

 

MEDUSA is our server box.  It has 2 Shares setup on it, TV and Movies.  MB3 is installed there.

BEHEMOTH, BALANCE, LITANY are 3 Desktops that connect to MEDUSA MB3 Server through Windows Media Center.  They all work fine! 

XBOX360 downstairs connects to BEHEMOTH as a Windows Media Extender.  Media Browser shows up in the list of activities and loads properly.  

 

However, any content we click on results in a "Warning could not directly access media. Will attempt to stream." message.

 

Examples of the share UNC Paths are:

\\LocalNAS\Admin_Data\My Music

\\MEDUSA\Movies

\\MEDUSA\TV

 

We are running:

  • (Server) MediaBrowser Server Version 3.0.5115.35703
  • (Clients) MediaBrowser Classic Version 3.0.100.0 B12-4.1

Steps to Reproduce Error:

  1. Turn on Xbox 360
  2. Launch Media Center on Xbox 360
  3. Select Media Browser
  4. Select a Library
  5. Select a Title
  6. Select a File
  7. Click Play
  8. Wait 30-60 Seconds
  9. Error message appears

Log files from Server & WMC Client associated to Xbox are here: https://www.dropbox.com/sh/3zbh0a6i840toge/dz02PcxkIi

 

Any recommendations would be appreciated.

 

I have followed guides here:

 

http://mediabrowser.tv/community/index.php?/topic/703-how-to-make-unc-folder-shares/

 

http://community.mediabrowser.tv/permalinks/1227/which-movie-formats-does-the-xbox-360-support-do-i-need-anything-special

 

If you need any other information please let me know --- if I can get this working I'll be thrilled and I'm sure to consider trying the Android app as well!

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As a troubleshooting step is it possible to create a new library (TestTV) throw one or two folders from MEDUSA TV in there, share using file system paths instead of UNC paths on MEDUSA.

 

Link the 360 as an extender off of MEDUSA instead of BEHEMOTH.

 

Then try to reproduce the issue?

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Its giving you that message because the Xbox is not able to access that path on the network. Extender sessions run under a different user account. I don't recall the details so either search or maybe someone else will know

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MASantangelo

Its giving you that message because the Xbox is not able to access that path on the network. Extender sessions run under a different user account. I don't recall the details so either search or maybe someone else will know

After digging around based on your advice, I found this article: http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows+Operating+System&ProdVer=5.2&EvtID=680&EvtSrc=Security&LCID=1033 since I was getting errors: Mcx1-BEHEMOTH is not a valid user on MEDUSA.

 

That led me to here: http://community.mediabrowser.tv/permalinks/7456/xbox-360-mcx1-computername which says I should enable the Guest account on MEDUSA.  Did so.  AVI , WMV, MPG, MP4 all work now.

 

MKV results in spinning globe icon and then hangs Media Center on the Xbox --- until we reboot BEHEMOTH.  The saga continues.  We'll see, have a few more threads to read.

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After digging around based on your advice, I found this article: http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows+Operating+System&ProdVer=5.2&EvtID=680&EvtSrc=Security&LCID=1033 since I was getting errors: Mcx1-BEHEMOTH is not a valid user on MEDUSA.

 

That led me to here: http://community.mediabrowser.tv/permalinks/7456/xbox-360-mcx1-computername which says I should enable the Guest account on MEDUSA.  Did so.  AVI , WMV, MPG, MP4 all work now.

 

MKV results in spinning globe icon and then hangs Media Center on the Xbox --- until we reboot BEHEMOTH.  The saga continues.  We'll see, have a few more threads to read.

 

I'm new to setting up an xbox360 as a media extender, but I understand it does not natively play MKVs.

 

This link http://forums.xbox.com/xbox_forums/general_discussion/f/2176/p/431235/2164594.aspx#2164594 explains how to setup an xbox360 to be able to play MKVs.

 

I have MediaBrowser2 on our server, and can now play MKVs on our xbox360 Media Center.

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MASantangelo

Hey Kev,

 

Thanks for this.  I'll give it a shot tomorrow or this weekend to see how it works and will report back!

 

-M

I'm new to setting up an xbox360 as a media extender, but I understand it does not natively play MKVs.

 

This link http://forums.xbox.com/xbox_forums/general_discussion/f/2176/p/431235/2164594.aspx#2164594 explains how to setup an xbox360 to be able to play MKVs.

 

I have MediaBrowser2 on our server, and can now play MKVs on our xbox360 Media Center.

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