shilep 1 Posted June 1, 2016 Share Posted June 1, 2016 I just updated to version 3.0.5972.0 on a Windows 8.1 desktop. Had a little trouble with the update, which involved uninstalling the server and hiccups with installing 3.0.5972.0. But finally got the update installed after adjustments to Norton. However, the contents of my library is no longer visible. I haven't changed anything in the library. I see the library folder, but there is absolutely nothing listed in it. Not sure how to troubleshoot this. Any suggestions/help will be greatly appreciated. Link to comment Share on other sites More sharing options...
ebr 14959 Posted June 1, 2016 Share Posted June 1, 2016 Check the access settings for the user. Link to comment Share on other sites More sharing options...
shilep 1 Posted June 1, 2016 Author Share Posted June 1, 2016 Did. Has access to everything. Link to comment Share on other sites More sharing options...
ebr 14959 Posted June 1, 2016 Share Posted June 1, 2016 Then please see here: How to Report a Problem Link to comment Share on other sites More sharing options...
Solution Luke 37252 Posted June 1, 2016 Solution Share Posted June 1, 2016 Also have you tried running a library scan? 1 Link to comment Share on other sites More sharing options...
shilep 1 Posted June 2, 2016 Author Share Posted June 2, 2016 Thanks - Solved. Link to comment Share on other sites More sharing options...
Luke 37252 Posted June 2, 2016 Share Posted June 2, 2016 Well done. Thanks for reporting back Link to comment Share on other sites More sharing options...
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