roywood 5 Posted April 23, 2016 Share Posted April 23, 2016 I am trying out the android app to see I want to buy it. I have everything set up but when I try to play the one minute of video in the free version nothing happens. I am trying to play a .mkv file. It plays fine on kodi on a fire TV stick. Could someone give me some suggestions? Thanks. Sent from my XT1254 using Tapatalk Link to comment Share on other sites More sharing options...
Vidman 589 Posted April 23, 2016 Share Posted April 23, 2016 I suggest you read here : http://emby.media/community/index.php?/topic/15638-How-to-report-an-Android-problem Link to comment Share on other sites More sharing options...
roywood 5 Posted April 23, 2016 Author Share Posted April 23, 2016 (edited) I suggest you read here : http://emby.media/community/index.php?/topic/15638-How-to-report-an-Android-problemHere is android log I will add more info re server in a bit(I couldn't upload it so had to paste, sorry): 08:47:45.495 [main] INFO App - Searching for com.google.android.webview 08:47:45.498 [main] INFO App - com.google.android.webview version name: 49.0.2623.105 08:47:45.499 [main] INFO App - com.google.android.webview version code: 262310500 08:47:45.500 [main] INFO App - Parsing 49 to determine chromium version 08:47:45.500 [main] INFO App - Chromium version: 49 08:47:45.775 [main] DEBUG App - AndroidSyncFileRepository started. syncPath: /storage/emulated/0/emby/sync 08:47:45.852 [main] INFO App - Searching for com.google.android.webview 08:47:45.853 [main] INFO App - com.google.android.webview version name: 49.0.2623.105 08:47:45.853 [main] INFO App - com.google.android.webview version code: 262310500 08:47:45.854 [main] INFO App - Parsing 49 to determine chromium version 08:47:45.854 [main] INFO App - Chromium version: 49 08:47:45.856 [main] DEBUG App - Calling MediaSyncAdapter.updateSyncPreferences. syncPath: null 08:47:47.986 [JavaBridge] INFO App - Received instruction to updateCredentials 08:47:47.999 [JavaBridge] INFO App - AppVersion: 2.6.50 08:47:47.999 [JavaBridge] INFO App - DeviceId: 36ab42a2-9569-af82-9900-051165401228 08:47:47.999 [JavaBridge] INFO App - DeviceName: XT1254 08:47:48.410 [JavaBridge] INFO App - initStore called 08:47:48.412 [JavaBridge] DEBUG App - IAB helper created. 08:47:48.413 [JavaBridge] DEBUG App - Starting in-app billing setup. 08:47:48.421 [main] DEBUG App - Billing service connected. 08:47:48.422 [main] DEBUG App - Checking for in-app billing 3 support. 08:47:48.650 [main] DEBUG App - In-app billing version 3 supported for com.mb.android 08:47:48.655 [main] DEBUG App - Subscriptions AVAILABLE. 08:47:48.657 [main] DEBUG App - Starting async operation: refresh inventory 08:47:48.661 [Thread-658233] DEBUG App - Querying owned items, item type: inapp 08:47:48.661 [Thread-658233] DEBUG App - Package name: com.mb.android 08:47:48.667 [Thread-658233] DEBUG App - Querying SKU details. 08:47:48.993 [Thread-658233] DEBUG App - Querying owned items, item type: subs 08:47:48.993 [Thread-658233] DEBUG App - Package name: com.mb.android 08:47:48.996 [Thread-658233] DEBUG App - Querying SKU details. 08:47:49.155 [Thread-658233] DEBUG App - Ending async operation: refresh inventory 08:47:49.172 [main] INFO App - Sending url to webView: IapManager.onStoreReady(); 08:47:49.208 [JavaBridge] INFO App - getPurchaseInfos 08:47:49.209 [JavaBridge] INFO App - Checking purchase status of com.mb.android.unlock 08:47:49.210 [JavaBridge] DEBUG App - Starting async operation: refresh inventory 08:47:49.216 [Thread-658235] DEBUG App - Querying owned items, item type: inapp 08:47:49.216 [Thread-658235] DEBUG App - Package name: com.mb.android 08:47:49.220 [Thread-658235] DEBUG App - Querying SKU details. 08:47:49.220 [Thread-658235] DEBUG App - queryPrices: nothing to do because there are no SKUs. 08:47:49.220 [Thread-658235] DEBUG App - Querying owned items, item type: subs 08:47:49.220 [Thread-658235] DEBUG App - Package name: com.mb.android 08:47:49.228 [Thread-658235] DEBUG App - Querying SKU details. 08:47:49.229 [Thread-658235] DEBUG App - queryPrices: nothing to do because there are no SKUs. 08:47:49.229 [Thread-658235] DEBUG App - Ending async operation: refresh inventory 08:47:49.229 [JavaBridge] INFO App - *** IsPurchased Result: com.mb.android.unlock Failure 08:47:49.230 [JavaBridge] INFO App - Sending url to webView: window.IapManager.updateProduct("com.mb.android.unlock", false) 08:47:49.230 [JavaBridge] INFO App - Checking purchase status of emby.supporter.monthly 08:47:49.233 [JavaBridge] DEBUG App - Starting async operation: refresh inventory 08:47:49.235 [Thread-658236] DEBUG App - Querying owned items, item type: inapp 08:47:49.235 [Thread-658236] DEBUG App - Package name: com.mb.android 08:47:49.238 [Thread-658236] DEBUG App - Querying SKU details. 08:47:49.239 [Thread-658236] DEBUG App - queryPrices: nothing to do because there are no SKUs. 08:47:49.239 [Thread-658236] DEBUG App - Querying owned items, item type: subs 08:47:49.239 [Thread-658236] DEBUG App - Package name: com.mb.android 08:47:49.243 [Thread-658236] DEBUG App - Querying SKU details. 08:47:49.243 [Thread-658236] DEBUG App - queryPrices: nothing to do because there are no SKUs. 08:47:49.244 [Thread-658236] DEBUG App - Ending async operation: refresh inventory 08:47:49.244 [JavaBridge] INFO App - *** IsPurchased Result: emby.supporter.monthly Failure 08:47:49.244 [JavaBridge] INFO App - Sending url to webView: window.IapManager.updateProduct("emby.supporter.monthly", false) 08:47:49.487 [JavaBridge] INFO App - initialize origin_scoped 2D4B1DA3 2D4B1DA3 08:47:49.488 [JavaBridge] INFO App - lastAppId 2D4B1DA3 08:47:50.170 [JavaBridge] INFO App - Received instruction to updateCredentials 08:47:50.566 [JavaBridge] INFO App - Received instruction to updateCredentials 08:47:50.761 [main] INFO App - file:///android_asset/www/bower_components/iron-flex-layout/classes/iron-shadow-flex-layout.html: Line 12 : This file is deprecated. Please use `iron-flex-layout/iron-flex-layout-classes.html`, and one of the specific dom-modules instead 08:47:50.776 [main] INFO App - file:///android_asset/www/bower_components/iron-flex-layout/classes/iron-flex-layout.html: Line 14 : This file is deprecated. Please use `iron-flex-layout/iron-flex-layout-classes.html`, and one of the specific dom-modules instead 08:47:51.125 [main] INFO App - : Line 0 : /deep/ combinator is deprecated. See https://www.chromestatus.com/features/6750456638341120 for more details. Sent from my XT1254 using Tapatalk Edited April 23, 2016 by roywood Link to comment Share on other sites More sharing options...
roywood 5 Posted April 23, 2016 Author Share Posted April 23, 2016 I suggest you read here : http://emby.media/community/index.php?/topic/15638-How-to-report-an-Android-problemI am running server version 3.0.5931.0. I cannot access emby server log at the moment. Not sure if it is necessary. Sent from my XT1254 using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37347 Posted April 24, 2016 Share Posted April 24, 2016 I'm looking into it, thanks. Link to comment Share on other sites More sharing options...
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