Sp4rkR4t 0 Posted April 19, 2016 Share Posted April 19, 2016 As the title I have 2 tv series that are trying to play direct but I get an error that the file could not be loaded, is there a way to tell the server to transcode these for the android TV device? Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 19, 2016 Share Posted April 19, 2016 What, exactly are these files? Media info from the web client? Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted April 19, 2016 Author Share Posted April 19, 2016 Media info is as follows; Video CodecHEVCProfileMain 10Level120Resolution1440x1080Aspect ratio4:3AnamorphicNoInterlacedNoFramerate23.97602Bitrate1670 kbpsPixel formatyuv420p10leRef frames1 Audio CodecAACProfileLCLayout5.1Channels6 chSample rate48000 khzDefaultYes Containermkv Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 19, 2016 Share Posted April 19, 2016 What device are you using? Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 19, 2016 Share Posted April 19, 2016 Also, are you sure it is attempting to direct play as opposed to a transcode on the server failing? Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted April 20, 2016 Author Share Posted April 20, 2016 It a Nexus player and yes when you click play the direct icon is there. Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 20, 2016 Share Posted April 20, 2016 What version of the app? Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted April 20, 2016 Author Share Posted April 20, 2016 Stable version and stable server as well. Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 20, 2016 Share Posted April 20, 2016 Can you please confirm the actual version number reported in the settings page of the app? Thanks. Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted April 20, 2016 Author Share Posted April 20, 2016 1.1.74g Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 20, 2016 Share Posted April 20, 2016 Could you please enable debug logging on your server, then play that item until it errors and then post the server log? Thanks. Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted April 20, 2016 Author Share Posted April 20, 2016 is that the enable dnla debug logging or is it another option somewhere I'm not seeing, also where will the log be saved? Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted April 20, 2016 Author Share Posted April 20, 2016 Here is a link to the server log file. https://onedrive.live.com/redir?resid=82574662228BB48D!64031&authkey=!ACvzpqRSZsavulQ&ithint=file%2ctxt Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 20, 2016 Share Posted April 20, 2016 Thanks but you did not enable Debug logging. Help->logs->enable debug logging Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted April 20, 2016 Author Share Posted April 20, 2016 Ah right. https://onedrive.live.com/redir?resid=82574662228BB48D!64031&authkey=!ACvzpqRSZsavulQ&ithint=file%2ctxt Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 20, 2016 Share Posted April 20, 2016 Okay, thanks. I'm going to put up a new build in the beta channel. If you could join that and confirm it plays these properly, that would be great. Android Open Beta Testing Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted April 20, 2016 Author Share Posted April 20, 2016 OK I'll try that out when the app updates then. Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 20, 2016 Share Posted April 20, 2016 OK I'll try that out when the app updates then. Did you join the Beta? Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted April 20, 2016 Author Share Posted April 20, 2016 Yes it's updated and works fine now thanks. Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 20, 2016 Share Posted April 20, 2016 Excellent. Thanks for confirming. Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted May 8, 2016 Author Share Posted May 8, 2016 Sorry to say that after a update few updates it's trying to play the h.265 files again direct, this time they load and I get audio but no picture. Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 9, 2016 Share Posted May 9, 2016 What version of the app? What, exactly, does the play indicator on the OSD say? Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted May 9, 2016 Author Share Posted May 9, 2016 1.1.90g I get no error messages the file starts playing but there is no picture, I grabbed the debug log for you if that helps. https://onedrive.live.com/redir?resid=82574662228BB48D!67166&authkey=!AH6F5uN-tOZwfQI&ithint=file%2ctxt Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 9, 2016 Share Posted May 9, 2016 Not error messages. On the OSD. What does the last gray box say? Link to comment Share on other sites More sharing options...
Sp4rkR4t 0 Posted May 9, 2016 Author Share Posted May 9, 2016 Oh it says direct again. Link to comment Share on other sites More sharing options...
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