Emby premiere not being recognized

[thefirstofthe300 291]

Soooo...I thought these issues had been mostly worked out but I am having a very weird issue now.  I reinstalled my Emby server so that I could move all of my metadata off my data drives and onto a smaller OS drive (I am too broke right now to buy another data drive).  I backed up the configuration using the server backup plugin, reinstalled, and reconfigured using the backup plugin.  Now my Nexus 5X will not recognize my supporter key on the server.  My Nexus 7 on the other hand does.  I have uninstalled and reinstalled the app on both device and no matter what I do, the phone doesn't recognize the key while my tablet does.

 

EDIT: Navigating to the supporter page with the Emby app throws an error.  It should be in the new log.

 

EDIT 2: Welp...it isn't in the log for some reason so here is the error.

 

Log from phone: https://owncloud.danielseymour.info/index.php/s/bEMvrZqBWmJfbu4

Log from tablet: https://owncloud.danielseymour.info/index.php/s/eWkhpduRpDT2y7L

 

New log: https://owncloud.danielseymour.info/index.php/s/Oqwsa13EMWIC5dH

Application Error

There was a network error. (file:///android_asset/www#!/supporterkey.html)

Thing is, the app connects just fine.  This page is the ONLY part of the app that throws this error from what I can see. 

Edited April 11, 2016 by thefirstofthe300

[Luke 37119]

Is there an active internet connection?

[thefirstofthe300 291]

Yup. I am on my LAN and everything works perfectly otherwise. I can even sign in via Emby Connect.

 

Sent from my Nexus 5X using Tapatalk

Edited April 11, 2016 by thefirstofthe300

[thefirstofthe300 291]

The latest beta update fixed my phone.  However, I am still getting the network error when attempting to navigate to Help->Emby Premiere in the app.

[Luke 37119]

Glad to hear it, although there weren't any changes in the beta version relating to this, so this just sounds like intermittent failures on the part of your phone attempting to reach our admin server.