mrkrabs007 0 Posted December 28, 2013 Share Posted December 28, 2013 i just recenty updated my server and mbc to the newest beta version to fix an error where some of my collection wasnt showing up. now when i go to my library the movies are there but some of them have only a screen shot and not folder image. i know the images are there since they were there prior to the update. i have all images stored in there corresponding movie folder as in the folder image for batman is in the batman folder that contains the movie. has anyone else experianced this error? if so can someone help me? thank you for your time and effort in this Link to comment Share on other sites More sharing options...
Luke 37151 Posted December 28, 2013 Share Posted December 28, 2013 can you show us a screenshot? does the issue occur in the web client? 1 Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 28, 2013 Author Share Posted December 28, 2013 im actually haveing a hrd time getting a screen shot to show you it keeps comeing up as a black image with noting on it. to answer your other question no the error doesnt occur in the web client Link to comment Share on other sites More sharing options...
ebr 14945 Posted December 28, 2013 Share Posted December 28, 2013 So what client are you talking about? 1 Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 28, 2013 Author Share Posted December 28, 2013 media browser classic Link to comment Share on other sites More sharing options...
ebr 14945 Posted December 28, 2013 Share Posted December 28, 2013 I need to see some sort of screen shot. Take WMC out of full screen mode and use alt-prtscr. Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 28, 2013 Author Share Posted December 28, 2013 here is a screen shot Link to comment Share on other sites More sharing options...
Luke 37151 Posted December 28, 2013 Share Posted December 28, 2013 what do you see in the web client? 1 Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 28, 2013 Author Share Posted December 28, 2013 (edited) here is what i see in the web client Edited December 28, 2013 by mrkrabs007 Link to comment Share on other sites More sharing options...
Luke 37151 Posted December 28, 2013 Share Posted December 28, 2013 Thanks. It appears to be acting normally there. Link to comment Share on other sites More sharing options...
ebr 14945 Posted December 28, 2013 Share Posted December 28, 2013 What theme is that? And have you selected to show banners by any chance in that view? Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 28, 2013 Author Share Posted December 28, 2013 the theme is harmony. no i dont believe i have it set to banners. the rest of the library shows posters Link to comment Share on other sites More sharing options...
ebr 14945 Posted December 28, 2013 Share Posted December 28, 2013 First, try switching to Chocolate or Default and see if that movie has the same issue. If so, try hitting the 'record' button on your remote and see if it changes. Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 28, 2013 Author Share Posted December 28, 2013 i tried changing the theme and hitting the record button on the remote. nothing happened Link to comment Share on other sites More sharing options...
ebr 14945 Posted December 28, 2013 Share Posted December 28, 2013 Is it only that movie? Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 28, 2013 Author Share Posted December 28, 2013 no its several movies that are doing it but not all of them Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 28, 2013 Author Share Posted December 28, 2013 some movies are not even showing up in the library Link to comment Share on other sites More sharing options...
Luke 37151 Posted December 28, 2013 Share Posted December 28, 2013 i'd probably verify everything is working normally in the web client before going on a wild goose chase in MBC. Does everything look ok there? More screenshots could help us diagnose. Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 28, 2013 Author Share Posted December 28, 2013 i did a full uninstall and re install. the server is doing the initial scan of the library right now. when its done i will let you know how it looks Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 29, 2013 Author Share Posted December 29, 2013 (edited) im not sure what the issue was but doing a full uninstall and re install worked. i have 1 more question what website does media browser server get the logo images from and how can i manually download them? thank you all for your help and very timely answers. it is really appreciated Edited December 29, 2013 by mrkrabs007 Link to comment Share on other sites More sharing options...
gcw07 347 Posted December 29, 2013 Share Posted December 29, 2013 im not sure what the issue was but doing a full uninstall and re install worked. i have 1 more question what website does media browser server get the logo images from and how can i manually download them? thank you all for your help and very timely answers. it is really appreciated Logos and clear art are mainly from http://fanart.tv/ 1 Link to comment Share on other sites More sharing options...
ebr 14945 Posted December 29, 2013 Share Posted December 29, 2013 Logos and clear art are mainly from http://fanart.tv/ And you can manually download them from the web client itself. 1 Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 29, 2013 Author Share Posted December 29, 2013 thank you all very very much. you quick responses have made me very happy. you guys are the best. i see there is a way to "like" people on here and it seems that it boosts your rep on the site. how do i do that so i can like all of you? Link to comment Share on other sites More sharing options...
mrkrabs007 0 Posted December 29, 2013 Author Share Posted December 29, 2013 i figured it out thanks again you have all been extremly helpful Link to comment Share on other sites More sharing options...
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