jscoys 143 Posted April 2, 2016 Share Posted April 2, 2016 (edited) Hi, As you can see on the picture above, my widescreen picture of supernatural is broken. Even if I have the option to save metadata into Media folders checked, I can't find it there. I was thinking about delete it to force server to Download again the broken picture... I tried to do the full refresh at tv shows level but didn't help... So what i'm supposed to do now? Sent from my iPad using Tapatalk Edited April 2, 2016 by jscoys Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted April 2, 2016 Share Posted April 2, 2016 Does it appear that way in the web client? Link to comment Share on other sites More sharing options...
jscoys 143 Posted April 2, 2016 Author Share Posted April 2, 2016 Waw i'm impressed! You ask the right question! Indeed in the web client the picture is well displayed. Do you know what's happening? Link to comment Share on other sites More sharing options...
Deathsquirrel 741 Posted April 2, 2016 Share Posted April 2, 2016 (edited) If the problem is client specific you may want to post in that client forum. That said, this is a cache problem and it's my understanding that the IOS client UI is really just the browser app. Try clearing your safari cache? Edited April 2, 2016 by Deathsquirrel Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted April 2, 2016 Share Posted April 2, 2016 (edited) Best guess maybe memory limits of device mention here. Or cache. What client is that? Edited April 2, 2016 by Happy2Play Link to comment Share on other sites More sharing options...
jscoys 143 Posted April 2, 2016 Author Share Posted April 2, 2016 Ios and indeed only on my iPad, fine on my iPhone... Will try to uninstall/install the app Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
jscoys 143 Posted April 2, 2016 Author Share Posted April 2, 2016 Excellent! Reinstalling the app solved my problem! Thx @@Happy2Play! Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
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