esp1818 6 Posted March 26, 2016 Share Posted March 26, 2016 (edited) I trying to make the switch from Emby for WMC to Emby Theatre but this problem is holding me back from making the switch. When I play HD videos on Emby Theatre using EVR+ the image quality looks bad (fine details like hair and sharp edges are blocky). When using MADVR the image quality is good but then the video appears jumpy and the audio is out of sync with the picture. When the video is playing on Emby for WMC everything looks as it should. The Server says it's direct playing. I've attached a screenshot and circled what I was trying to describe. My system has: Intel Q9450 2.66 Ghz processor 8GB ram Nvidia geforce 9300 onboard video Windows 7 Emby Theatre 2.1.2 Edit: Here is a link to the non compressed image It's best seen at 100% zoom (1:1 pixel ratio) Edited March 26, 2016 by esp1818 Link to comment Share on other sites More sharing options...
AndyBak 11 Posted March 27, 2016 Share Posted March 27, 2016 I'm having the exact same problem but annoyingly its only on one of my system (my main HTPC), on my test machines Theatre is running fine. Still not figured out what the issue is. Link to comment Share on other sites More sharing options...
JohnnyM 40 Posted March 27, 2016 Share Posted March 27, 2016 I'm also having the same problem. I work fine all on my other machines but the Home Theater is exactly the same as the first post. I have tried playing with MADVR and nothing changes. Link to comment Share on other sites More sharing options...
Solution flexkikr 5 Posted March 27, 2016 Solution Share Posted March 27, 2016 (edited) Go to ..\AppData\Roaming\Emby-Theater\config Open the directshowplayer.xml in notepad and change this line<EnableCustomPresenter>true</EnableCustomPresenter> from true to false, after that reopen ET and it should be fine Edited March 29, 2016 by flexkikr 2 Link to comment Share on other sites More sharing options...
esp1818 6 Posted March 27, 2016 Author Share Posted March 27, 2016 Go to ..Appdata/Roaming/MediaBrowser-Theater/Config Open the System.xml in notepad and change this line <UseCustomPresenter>true</UseCustomPresenter> from true to false, after that reopen MBT and it should be fine. Thank you this worked. I could find the setting in System.xml but I did find the setting in ..Appdata/Roaming/Emby-Theater/config/directshowplayer.xml What does changing it to false do? Link to comment Share on other sites More sharing options...
flexkikr 5 Posted March 27, 2016 Share Posted March 27, 2016 It uses the EVR instead of EVR+ as a default i suppose? Link to comment Share on other sites More sharing options...
AndyBak 11 Posted March 28, 2016 Share Posted March 28, 2016 The <UseCustomPresenter> field doesn't appear in either file for me. Most confusing. Link to comment Share on other sites More sharing options...
Walter 10 Posted March 28, 2016 Share Posted March 28, 2016 I have had this issue for a while. The quality is even worse on 420p content. http://www.screenshotcomparison.com/comparison/164734 Link to comment Share on other sites More sharing options...
AndyBak 11 Posted March 28, 2016 Share Posted March 28, 2016 I have had this issue for a while. The quality is even worse on 420p content. http://www.screenshotcomparison.com/comparison/164734 That looks like you may just be using EVR+ as the renderer which I believe doesn't do all the upscaling etc (hence the blockiness), switching to MadVR should resolve that. Link to comment Share on other sites More sharing options...
flexkikr 5 Posted March 29, 2016 Share Posted March 29, 2016 Go to ..\AppData\Roaming\Emby-Theater\config Open the directshowplayer.xml in notepad and change this line<EnableCustomPresenter>true</EnableCustomPresenter> from true to false, after that reopen ET and it should be fine. 1 Link to comment Share on other sites More sharing options...
flexkikr 5 Posted March 29, 2016 Share Posted March 29, 2016 @@AndyBak Not all of us here can embrace the MadVR so the only option that suits on my HTPC rig is the EVR.. Link to comment Share on other sites More sharing options...
JohnnyM 40 Posted March 29, 2016 Share Posted March 29, 2016 I think your suggestion for changing the EnableCustomPresenter to False looks like a winner to me. I think my collection was affected was because it is all DVD's and most of the people using Theater have upgraded their current collections to BluRays and do not appear to have the problem. Thinking back, my video issue might have started when EVR+ came into play. Thanks flexkikr Johnny M 1 Link to comment Share on other sites More sharing options...
flexkikr 5 Posted April 2, 2016 Share Posted April 2, 2016 No worries at all! Link to comment Share on other sites More sharing options...
Randomacts 5 Posted April 2, 2016 Share Posted April 2, 2016 So the reason that madvr isn't the default is because of performance issues on some computers I assume.. or? Link to comment Share on other sites More sharing options...
Luke 37232 Posted April 2, 2016 Share Posted April 2, 2016 yes exactly Link to comment Share on other sites More sharing options...
AndyBak 11 Posted April 4, 2016 Share Posted April 4, 2016 I still can't resolve this one. When playing content through Emby Theatre using MadVR I'm still encountering jerkiness most noticeable on slow panning shots. Have completely uninstalled Emby Theatre and re-installed Tried all combinations of settings within Emby MadVR config Checked directshowplayer.xml, <EnableCustomPresenter> already set to false Same content plays perfectly through Emby for WMC. Anything else I can check? Thanks Link to comment Share on other sites More sharing options...
JohnnyM 40 Posted April 5, 2016 Share Posted April 5, 2016 If the EnableCustomSwitch is set to false the Video settings page should look like this. Note: Nothing in Video Renderer Link to comment Share on other sites More sharing options...
AndyBak 11 Posted April 6, 2016 Share Posted April 6, 2016 (edited) If the EnableCustomSwitch is set to false the Video settings page should look like this. Note: Nothing in Video Renderer If I have <EnableCustomPresenter> set to false I don't get the above, I still see MadVR under Video renderer. However...investigation has moved forward, I've just found out that this frame dropping or stuttering is only occurring when Emby is running at maximised full screen. If running in windowed mode I get a perfect picture. (Screen is a standard 1920 x 1080) Edited April 6, 2016 by AndyBak Link to comment Share on other sites More sharing options...
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