Syncing requiring transcoding failing

[scope99 7]

Hi Guys

I am getting a sync failed error when attempting to sync content to other devices with transcoding. The last time I successfully synced was December 2015. I am using intel Quicksync and playback transcoding is working with no problems. I am using server version 3.0.5821.0 running as a service.

 

I have attached logs.

 

Thanks in advance for the assistance!

 

Cheers

 

Server Log.txt

 

Transcoding Log.txt

[Luke 37281]

Hi, as a test, can you try to disable quick sync and see if that allows the sync to complete? thanks.

[scope99 7]

Hi, as a test, can you try to disable quick sync and see if that allows the sync to complete? thanks.

 

Hi Luke

 

I have recently started to use intel quick sync as previously it didn't work as the CPU GPU in Bios was off. Huge difference in terms of noise coming from the server.

 

Unfortunately selecting auto instead of intel quick sync fails as well. I have tried syncing a range of different media (admittedly all mkv), a whole range of other changes to the settings, even running from exe not service with the same result.

 

Thanks again

 

Server Log - No Quick Sync.txt

 

Transcode Log - No Quick Sync.txt

 

Edit - added logs

Edited February 4, 2016 by scope99

[Luke 37281]

Ok, thanks, will look into this for the next release.

[scope99 7]

Thanks Luke