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Can't get trailers to play, no errors on screen but in logs


mgworek

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mgworek

I've been trying to get trailers to work for awhile. Before, I was getting errors and no trailers would list in the channel.

 

Now that I updated my Docker to the new docker templates on unraid, I have tons of trailers listed in the Channel. I try to play one and it just sits there in a black screen. No errors put up but I see write errors in the log when it tries to play. 

 

So much closer to working but not there yet.

 

Log is attached and here is a quick look at the error.

 

2016-01-19 14:45:09.7495 Error HttpAsyncTaskHandler: Error occured while Processing Request: Write failure

    *** Error Report ***
    Version: 3.0.5813.0
    Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /config -restartpath /usr/lib/emby-server/restart.sh
    Operating system: Unix 4.1.15.0
    Processor count: 6
    64-Bit OS: True
    64-Bit Process: True
    Program data path: /config
    Mono: 4.2.1 (Stable 4.2.1.102/6dd2d0d Tue Jan 12 16:47:11 UTC 2016)
    Application Path: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe
    Write failure

 

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mgworek

Oh wait. I just tested it in Chrome and they work fine. They don't work when I am in Safari though. I don't have a problem with Movies in Safari. Let me clear cache and see what happens

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mgworek

Ok it appears to me a problem in Safari. If I use Chrome, Cinema Mode works perfectly. Trailers play, movie plays. In Safari, if Cinema Mode is turned on, Trailer doesn't play and movie doesn't play since i crashes on the trailer. If I turn off Cinema Mode, the movie works fine.

 

Even with it being broke in Safari, its still a lot better then it was for me a couple of months ago where I couldn't even get any trailers to list in the Trailer Channel. I can now test it now with Kodi which is my normal player.

 

Thanks!

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yea we're trying to direct stream it and safari doesn't like something about the trailers, so we'll just have to force transcode them

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