Direct Stream mp4 ac3 audio ?

[Vicpa 556]

Hi,

 

One of remote friends called me and said "I don't get any sound when I watch recorded TV" everything else plays ok. I checked and my recorded tv is encoded to mp4 with Ac3 audio. Either the client or server is trying to direct stream playback, but I don't think ios supports ac3.

 

Should or can this combo be recognized as needing transcoding ?

 

Thanks

[Luke 37071]

it already does

[Vicpa 556]

Hi,

 

Thanks for the quick reply

This is what I am seeing.  Is this right ?

 

Info HttpServer: HTTP POST http://SERVERIP:8096/emby/Items/eb6939ee10b102e3f3f0d9519073a046/PlaybackInfo?UserId=24d24e60ec564d4ab53f203ee361c43d&StartTimeTicks=0. UserAgent: Mozilla/5.0 (iPad; CPU OS 9_2 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13C75
2016-01-04 08:49:41.8747 Info App: Profile: Unknown Profile, Path: \\ShareName\Recorded TV\Supergirl\Season 1\S01E07 Supergirl - Human for a Day.mp4, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2016-01-04 08:49:41.8747 Info App: RemoteClientBitrateLimit: 50000000, RemoteIp: iPadIPAddress, IsInLocalNetwork: True
2016-01-04 08:49:41.8747 Info App: Profile: Unknown Profile, Path: \\ShareName\Recorded TV\Supergirl\Season 1\S01E07 Supergirl - Human for a Day.mp4, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2016-01-04 08:49:41.8747 Info App: RemoteClientBitrateLimit: 50000000, RemoteIp: iPadIPAddress, IsInLocalNetwork: True
2016-01-04 08:49:41.8747 Info App: Profile: Unknown Profile, Path: \\ShareName\Recorded TV\Supergirl\Season 1\S01E07 Supergirl - Human for a Day.mp4, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2016-01-04 08:49:41.8747 Info HttpServer: HTTP Response 200 to iPadIPAddress. Time: 0ms.

 

 

 

Thanks

[Luke 37071]

that won't direct stream due to the ac3

[Vicpa 556]

Hi,

 

Is there an auto setting I can tell her to use ? The profile is set to auto stream rate. Not a sophisticated techy just wants to click on something and have it play. .

 

 

Thanks!

[Steven 141]

My missus also had no audio on her Ipad using the Emby app trying to watch one particular TV show. Media info is pretty much the same as reported here.