Jump to content

Some Videos Stream and Some Don't on Android Client 1.0.6


Recommended Posts

Basic Information:

 

Server                    = Windows 7 64 Bit

MB Server Version = 3.0.5083.27698

Android Client        = 1.0.6

Phone                    = Samsung Note II

Android                  = 4.1.2

NO Software Firewalls are used.

Default Windows Firewall is Off

 

I am only talking about streaming video locally on a LAN.

 

 

Problem in a few words: 

 

When using the default safari browser on my phone i can stream any video i want to my phone.

 

However

 

When using Android Client 1.0.6 some videos stream to my phone and some do not stream to my phone and just have a white loading circle on top of a black screen.

 

Problem is not isloated to my phone i am also experiencing this with a Original Nexus 7.

 

And its only certain specific movies it is NOT random.

 

Movie #1     Does not play audio or video

Length 1:19:46

Width 720

Height 388

Data Rate 8872

Total Bitrate 9000

Frame Rate 29

 

 

Movie #2  Plays very pixilated and boxy video with normal Audio

Length 1:27:27

Width 720

Height 576

Data Rate 5377

Total Bitrate 5569

Frame Rate 25

 

 

Movie #3 Plays Fine

Length 1:33:42

Width 1280

Height 688

Data Rate 2603

Total Bitrate 2731

Frame Rate 20

 

 

 

Long Story:

I have been using the Android Client on my phone since prob around beta 5 i think...

All my videos streamed great to my Samsung Note II phone...

During the betas a new beta would come out and i would update to it and SOME of my videos would not stream at all to my phone just a black screen with loading circle and some would stream like normal..

as the beta progressed sometimes the new betas would fix the problem and sometimes it would break again...

I was hoping it would resolve itself but it hasnt...

Today i Loaded 3 videos...

The first 2 videos did not load and the last one loaded.

Attached are the logs.

 

 

client-2a4bcdf4-18f4-47e0-8932-e8a7acf6492e.txt

Link to post
Share on other sites
Redshirt

I'd like to see the server logs that cover those three playback attempts. The third video was direct streamed rather than transcoded where as the first two videos the client requested a transcoded video stream. If you still have them. The ffmpeg logs would be great too.

Link to post
Share on other sites

Thank you for the response.

I forgot to thank you for all your hard work.

The software you and the other developers have created is amazing my entire family uses it daily.

 

Here are the Server Logs and the Client Logs again.

 

BTW the i dont think it affects anything but MB3 is running on the server service.

In other words i turn on the server and do not have to log into the server in order to access it through the client.

Before during the beta i needed to actually log into the server in order for MB3 server to start.

 

Movie #1 Plays perfect

id=987c4d5cdeb2ca77053a25dc4f400932

File type = .mp4

Length 1:39:45

Width 1920

Height 1080

Data Rate 1704

Total Bitrate 1798

Frame Rate 23

 

 

Movie #2 Does not play audio or video

id=08596751056b983b907c54ff86c70da2

File type = .avi 

Length 1:19:46

Width 720

Height 388

Data Rate 8872

Total Bitrate 9000

Frame Rate 29

 

 

Movie #3  Plays very pixilated and boxy video with normal Audio

id=1e3fa8941494849c7c8fa6db744d700a

Length 1:27:27

Width 720

Height 576

Data Rate 5377

Total Bitrate 5569

Frame Rate 25

 

Movie #4 Plays Fine

id=bca8fe35c33d3f06b9074a12b2c60d1b

File type = .avi

Length 1:33:42

Width 1280

Height 688

Data Rate 2603

Total Bitrate 2731

Frame Rate 20

 

 

Movie #5 Same problem as video 2

id=8fdc78b2a7cd34d10ccc66a2fefc8642

File type .mkv

No info on the detail section under properties

File size 3.88 Gigs

ffmpeg-39de3db0-fcef-478b-a7df-23cb76697c92.txt

ffmpeg-bb427769-0374-4c05-aee0-610937447f97.txt

server-63522143991.log

server-63522144000.log

server-63522190348.log

unhandled_8c38965f-1351-4e4a-8811-4720bdf83e53.txt

unhandled_828bce1d-3ebb-4b92-b75c-7c9daca07f8d.txt

unhandled_61045964-847c-4716-b03e-1c7e177d502a.txt

unhandled_ad7b9d91-7f09-49c5-a9f8-c4a0ff42f3fa.txt

Edited by Eddie
Link to post
Share on other sites
Redshirt

Good stuff. Thats too much to look at on my phone. Have to wait till I get home. Maybe @@Tikuf will see something in the mean time.

Link to post
Share on other sites
Redshirt

@Eddie 

 

Tikuf and I tried to go through these logs last night and found there was just too much information. Which is something we don't often get to say. Usually we're twisting arms to get logs. I believe the server was running a scan or other activity at the time so there was irrelevant info obscuring what we needed..

 

So I'd like to progress in smaller chunks, just one movie at a time. Can you first-off, go to 

C:\Users\[your windows account]\AppData\Roaming\MediaBrowser-Server\cache\encoded-media

and delete the entire contents of that folder. It may be empty, but I don't think that's the case.

 

Once that's done, make sure your server isn't running any tasks. Start a new server log, from the scheduled tasks window. Then attempt to play back the movie that you say is pixelated. Provide the client, server and ffmpeg logs.

 

Also it would help if we knew a little more about that video, or at least what MB server knows about the video. If you could follow the guide at the bottom of this link, titled "Best way" and provide us that media info it would help a lot. Thanks.

Edited by Redshirt
Link to post
Share on other sites

i'm going to make sure the server periodically cleans out that folder, in the event the immediate deletion after playback fails.

  • Like 2
Link to post
Share on other sites

K i followed directions

 

Video File name =  Beauty and the Beast (1991)

 

Video:mpeg4 • 720x576 • 5:4 • 1091 kbps • 25
Audio:mp3 • stereo • 192 kbps • 44100 khz
 
BTW the folder you had me clear had 4 gigs worth of info... 650 files all were 9 second clips of movies each file was like 8 megs.
 
The video plays pixilated and audio sounds normal.
 
Let me know what you think!
Thanks for the response
 
 

server-63522314070.log

ffmpeg-9b89ac7d-8a20-4564-bb36-52ada7ee9cad.txt

client-534d7f83-8a00-40dd-9f40-e18595c5ac44.txt

Link to post
Share on other sites

@@Eddie

I just tried almost exactly the same file type codec type etc

 

Video:mpeg4 • 608x368 • 38:23 • 1128 kbps
Audio:mp3 • stereo • 128 kbps • 48000 khz
 
on exactly the same device (note 2)
 
with same conversion settings (give or take a few kb )
 
with the result being (bit fuzzy due to orig source size) but...52a7fa46b9978_20131211162333.png
 
So I'm not quite sure what it happening to yours?
 
How does the file play outside mb ?
Link to post
Share on other sites

Sorry for taking so long to respond...

Thank you for the response...

 

All my movies plays fine on computer, Samsung Note 2, and nexus 7 when accessing it through the web browser there does appear to be some decrease in quality but thats okay..

When i play the movies on Media Browser Android Client though some dont load and 1 of them is very pixilated as in squares the size of my thumb are flashing all around the screen...

Some movies do play fine however....

 

If you guys are out of ideas i guess ill try a fresh reformat and try that... or i heard u can use external players... maybe that would help how would i go about trying that?

 

Thanks in Advance

Link to post
Share on other sites
Redshirt

I'd had a go at the two samples you sent Tikuf.

 

On my Nexus 5 and Nexus 7 both videos play fine. The only issue I've noticed is my client misreporting the Aspect ratio of 5:4 videos as 4:1. That doesn't affect playback though. 

 

Are you running a first gen Nexus 7 or second gen. The below screenshot is with my second gen.

 

2013-12-15%2012.13.58.png

Link to post
Share on other sites

Ty for trying it out...

I have old Nexus 7 just updated to 4.4.2

Video does not work when streaming using android mb3 only... streams fine playing over web browser though which is wierd...

Maybe I can try an external player if that fails ill maybe try reformat..

I might have one of those green wd drives with long startup time ill have to look...

 

Eddie

Link to post
Share on other sites
Redshirt

I don't think it will be resolved by a reformat or changing drives. The dev team is always looking at our video playback in order to improve it globally and per client. You could try using an external player in the android client, that has it's own pros and cons.

Link to post
Share on other sites

The wierdest part of it was 101 dalmations was working on and off during beta... cant tell u which one but the early versions worked...I dont know if its possible but I would if given the files revert back to the early betas to figure out which update caused it to break.. but if im the only one with the problem then a reformat wouldnt hurt to try.. ill keep you posted

Link to post
Share on other sites
  • 1 month later...

Update for you guys...

I reformatted my server and all my videos appear to be playing fine now except for Beauty and Beast...its still playing pixelated..

Not a big deal i can always re rip it....

Thanks for all your help...

This program Rocks!

Link to post
Share on other sites
Redshirt

Update for you guys...

I reformatted my server and all my videos appear to be playing fine now except for Beauty and Beast...its still playing pixelated..

Not a big deal i can always re rip it....

Thanks for all your help...

This program Rocks!

 

Thanks for the update. Both movies played fine for me, but a better copy of beauty and the beast wouldn't be a bad idea for you. Studios shouldn't be allow to take a widescreen movie and put it in a 4:3 frame. Black bars everywhere :) 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...