DVD rip video_ts failed to play in transcoding

[Jaster91 7]

Dear,

 

actually i'm facing this problem

 

with some ripped dvd recorded using nero recode at full lenght, emby app for win 8.1 is failing to play

the same movies do not play also with emby smart player reporting the message:

 

mf_media_engine_err_src_not_supported

 

the strange thing it's that is occuring just with the most recently movie added to my libray (eg TED2, Antman ) but not with other titles already set in my library ( all of them recorded via nero recode in the very same way) 

 

I've tryed re-encoding with other tools but with no success

 

Those movies play perfecly via direct play using emby for wmc instead

 

Here the log form emby app:

 

35|2015-12-07T12:15:34.3135774+00:00|INFO|25|RtLogger|Created new web socket of type WebSocketClient

37|2015-12-07T12:15:34.3135774+00:00|INFO|10|RtLogger|Connecting to ws://192.168.1.200:8096/mediabrowser?api_key=deff537d9093446bb271791d62c25069&deviceId=AwC6xggArbIFAPoVBQCSVAYAAQAEACsiBACQYAQAYHEEAOR4AQCswQIAxG4JADrQ

38|2015-12-07T12:15:34.3292031+00:00|INFO|9|RtLogger|Connected to ws://192.168.1.200:8096/mediabrowser?api_key=deff537d9093446bb271791d62c25069&deviceId=AwC6xggArbIFAPoVBQCSVAYAAQAEACsiBACQYAQAYHEEAOR4AQCswQIAxG4JADrQ

42|2015-12-07T12:15:34.3760786+00:00|INFO|3|MainHubView|Clearing backstack

111|2015-12-07T12:15:55.1901109+00:00|INFO|3|PlaybackService|Playing item: Youth - La giovinezza, Position: 0

115|2015-12-07T12:15:56.1901255+00:00|INFO|3|PlaybackService|Playing item: Youth - La giovinezza, Position: 0

121|2015-12-07T12:15:59.6120284+00:00|ERROR|3|PlaybackService|Youth - La giovinezza : Media Failed Error: 

122|2015-12-07T12:16:12.9127233+00:00|ERROR|3|PlaybackService|Youth - La giovinezza : Media Failed Error: 

123|2015-12-07T12:16:15.1627673+00:00|ERROR|3|PlaybackService|Youth - La giovinezza : Media Failed Error: 

131|2015-12-07T12:16:21.2722147+00:00|INFO|3|MainHubView|Clearing backstack

145|2015-12-07T12:16:30.1817433+00:00|INFO|3|PlaybackService|Playing item: Prometheus, Position: 0

151|2015-12-07T12:16:31.1973652+00:00|ERROR|3|PlaybackService|Prometheus : Media Failed Error: 

152|2015-12-07T12:16:39.7581739+00:00|INFO|3|PlaybackService|Prometheus : Media Opened

167|2015-12-07T12:16:58.0185778+00:00|INFO|3|MainHubView|Clearing backstack

181|2015-12-07T12:17:05.6127333+00:00|INFO|3|PlaybackService|Playing item: La casa 2, Position: 0

186|2015-12-07T12:17:07.8329543+00:00|INFO|3|PlaybackService|La casa 2 : Media Opened

201|2015-12-07T12:17:11.1400413+00:00|INFO|3|MainHubView|Clearing backstack

215|2015-12-07T12:17:16.3432390+00:00|INFO|3|PlaybackService|Playing item: Braveheart - Cuore impavido, Position: 0

220|2015-12-07T12:17:41.3940050+00:00|ERROR|3|PlaybackService|Braveheart - Cuore impavido : Media Failed Error: 

228|2015-12-07T12:17:58.8090701+00:00|INFO|3|MainHubView|Clearing backstack

242|2015-12-07T12:18:05.5279362+00:00|INFO|3|PlaybackService|Playing item: Ant-Man, Position: 0

247|2015-12-07T12:18:30.5754982+00:00|ERROR|3|PlaybackService|Ant-Man : Media Failed Error: 

255|2015-12-07T12:19:11.8822455+00:00|INFO|3|MainHubView|Clearing backstack

38|2015-12-07T16:02:05.6078120+00:00|INFO|8|RtLogger|Created new web socket of type WebSocketClient

39|2015-12-07T16:02:05.6546885+00:00|INFO|17|RtLogger|Connecting to ws://192.168.1.200:8096/mediabrowser?api_key=deff537d9093446bb271791d62c25069&deviceId=AwC6xggArbIFAPoVBQCSVAYAAQAEACsiBACQYAQAYHEEAOR4AQCswQIAxG4JADrQ

40|2015-12-07T16:02:05.6546885+00:00|INFO|10|RtLogger|Connected to ws://192.168.1.200:8096/mediabrowser?api_key=deff537d9093446bb271791d62c25069&deviceId=AwC6xggArbIFAPoVBQCSVAYAAQAEACsiBACQYAQAYHEEAOR4AQCswQIAxG4JADrQ

42|2015-12-07T16:02:05.6859383+00:00|INFO|3|MainHubView|Clearing backstack

110|2015-12-07T16:02:18.2554727+00:00|INFO|3|PlaybackService|Playing item: Ant-Man, Position: 0

115|2015-12-07T16:02:39.9106782+00:00|INFO|19|RtLogger|Received web socket message: ScheduledTaskEnded

116|2015-12-07T16:02:43.3951060+00:00|ERROR|3|PlaybackService|Ant-Man : Media Failed Error: 

129|2015-12-07T16:03:23.5542420+00:00|INFO|3|PlaybackService|Playing item: Ant-Man, Position: 0

141|2015-12-07T16:03:47.3570104+00:00|INFO|3|MainHubView|Clearing backstack

145|2015-12-07T16:03:48.5914020+00:00|ERROR|3|PlaybackService|Ant-Man : Media Failed Error: 

186|2015-12-07T16:06:33.4305428+00:00|INFO|3|PlaybackService|Playing item: Titanic, Position: 0

191|2015-12-07T16:06:58.6016571+00:00|ERROR|3|PlaybackService|Titanic : Media Failed Error: 

192|2015-12-07T16:07:34.2838442+00:00|ERROR|3|PlaybackService|Titanic : Media Failed Error: 

208|2015-12-07T16:08:36.4078038+00:00|INFO|3|PlaybackService|Playing item: Schindler's List, Position: 0

213|2015-12-07T16:09:01.4810499+00:00|ERROR|3|PlaybackService|Schindler's List : Media Failed Error: 

35|2015-12-07T17:10:54.7911282+00:00|INFO|8|RtLogger|Created new web socket of type WebSocketClient

38|2015-12-07T17:10:54.8067533+00:00|INFO|18|RtLogger|Connecting to ws://192.168.1.200:8096/mediabrowser?api_key=deff537d9093446bb271791d62c25069&deviceId=AwC6xggArbIFAPoVBQCSVAYAAQAEACsiBACQYAQAYHEEAOR4AQCswQIAxG4JADrQ

39|2015-12-07T17:10:54.8223790+00:00|INFO|12|RtLogger|Connected to ws://192.168.1.200:8096/mediabrowser?api_key=deff537d9093446bb271791d62c25069&deviceId=AwC6xggArbIFAPoVBQCSVAYAAQAEACsiBACQYAQAYHEEAOR4AQCswQIAxG4JADrQ

42|2015-12-07T17:10:54.8536293+00:00|INFO|3|MainHubView|Clearing backstack

140|2015-12-07T17:11:39.9650023+00:00|INFO|3|PlaybackService|Playing item: Schindler's List, Position: 0

145|2015-12-07T17:12:05.0312399+00:00|ERROR|3|PlaybackService|Schindler's List : Media Failed Error: 

153|2015-12-07T17:12:11.3438215+00:00|INFO|3|MainHubView|Clearing backstack

35|2015-12-07T17:12:29.9221865+00:00|INFO|8|RtLogger|Created new web socket of type WebSocketClient

38|2015-12-07T17:12:29.9377959+00:00|INFO|10|RtLogger|Connecting to ws://192.168.1.200:8096/mediabrowser?api_key=deff537d9093446bb271791d62c25069&deviceId=AwC6xggArbIFAPoVBQCSVAYAAQAEACsiBACQYAQAYHEEAOR4AQCswQIAxG4JADrQ

39|2015-12-07T17:12:29.9377959+00:00|INFO|9|RtLogger|Connected to ws://192.168.1.200:8096/mediabrowser?api_key=deff537d9093446bb271791d62c25069&deviceId=AwC6xggArbIFAPoVBQCSVAYAAQAEACsiBACQYAQAYHEEAOR4AQCswQIAxG4JADrQ

42|2015-12-07T17:12:29.9690484+00:00|INFO|3|MainHubView|Clearing backstack

110|2015-12-07T17:12:34.4532498+00:00|INFO|3|PlaybackService|Playing item: Ant-Man, Position: 0

115|2015-12-07T17:12:59.5294908+00:00|ERROR|3|PlaybackService|Ant-Man : Media Failed Error: 

125|2015-12-07T17:40:07.6341135+00:00|INFO|3|MainHubView|Clearing backstack

 

 

thank you in advance for any support

 

 

 

[Luke 37109]

Hi, please update to the new server, refresh the title in the web interface, and then try again.

[Jaster91 7]

Hi Luke,

 

I've tried your solution and it has woked!

 

Can you explain to me the reason of that issue. Maybe there's some sort of procedure I may use if it should appen again.

 

Regards