allenarissa 3 Posted December 3, 2015 Share Posted December 3, 2015 Hello, I installed the Emby app in my Ipad, I went to play a movie and the purchase windows came up. I purchased the unlock playback but every time I go to play a movie, same window comes up. I uninstalled, reinstalled and restore. Go to play a movie and same thing, the purchase window comes up. Any ideas? Allen Link to comment Share on other sites More sharing options...
Luke 37068 Posted December 3, 2015 Share Posted December 3, 2015 hi, sorry to hear this. do you have an active internet connection? Are you signed into the device with the same account you used to make the purchase? Are you sure the purchase completed successfully? Link to comment Share on other sites More sharing options...
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