tclower 0 Posted November 23, 2015 Share Posted November 23, 2015 So I purchased a premium subscription and added the key to emby server, however when streaming video on the android tv app the video stops after 10 minutes like its still stuck in trial version. I have tried uninstall and reinstalling the app as well as restarting the server, but the issue remains. Link to comment Share on other sites More sharing options...
Luke 37994 Posted November 23, 2015 Share Posted November 23, 2015 Hi, welcome, sorry to hear this. i don't think it is trial related but perhaps there is some sort of failure occurring. would you mind posting your server logs? You can find instructions on how to do that here: http://emby.media/community/index.php?/forum/49-server/ Thanks. Link to comment Share on other sites More sharing options...
ebr 15186 Posted November 23, 2015 Share Posted November 23, 2015 Yeah this has nothing to do with the trial. There is some other sort of problem happening. In addition to the information above, can you tell us what the OSD says during playback. Specifically, does it say "Direct/V" or "Trans/I" or what on the last gray block? Link to comment Share on other sites More sharing options...
drakus72 17 Posted November 23, 2015 Share Posted November 23, 2015 So I purchased a premium subscription and added the key to emby server, however when streaming video on the android tv app the video stops after 10 minutes like its still stuck in trial version. I have tried uninstall and reinstalling the app as well as restarting the server, but the issue remains. Sounds like your android tv or your server you have for emby. Definately not the app itself. Link to comment Share on other sites More sharing options...
tclower 0 Posted November 24, 2015 Author Share Posted November 24, 2015 Attached are the server logs and transcode logs. The reason I say trial version is because I recall emby playing the stream for 10 minutes then stopping the playback with a message about buying the app or something. Anyway I purchased emby premium and now the stream will play for 10 minutes then stop or restart, it does not show any message now just stops or restarts the stream always after 10 minutes. I am using it on Nexus Player with rooted stock Android 6.0.0 (MRA58N) image. Log.txt Transcode.txt Link to comment Share on other sites More sharing options...
tclower 0 Posted November 24, 2015 Author Share Posted November 24, 2015 Forgot to add its direct play not transcode (says "Direct/V" on screen display) Link to comment Share on other sites More sharing options...
otispresley 90 Posted November 24, 2015 Share Posted November 24, 2015 I was having issues with Live TV direct play on my Android TV (Sony) as well. My local media was always being transcoded. I never let Live TV play for 10 minutes as the video was choppy all the time and I couldn't stand it; all my local media played perfectly. I ended up disabling VLC player in the settings, forcing it to transcode all the time to get smooth playback on everything. Just disabling the option to play live tv direct isn't enough because then the recordings end up playing badly too. It is pretty bad in Kodi as well, so it may not be so much related to VLC as much as it is the TV. I'm not saying that this is the case with you, but it is something to test. I also had A/V sync issues in all my apps until an update got installed for the TV a few days ago. Link to comment Share on other sites More sharing options...
tclower 0 Posted November 25, 2015 Author Share Posted November 25, 2015 I tried disabling the VLC Player setting but its still doing the same thing. OSD now shows "Direct\I" and it hasn't made a difference. Maybe its an issue with Android 6.0? I'm going to try flashing 5.1 and see if that helps. Link to comment Share on other sites More sharing options...
ebr 15186 Posted November 25, 2015 Share Posted November 25, 2015 If it is direct playing then there will be no transcode log. This just sounds like potentially a problem with the file itself. Are you trying different files? The reason I say trial version is because I recall emby playing the stream for 10 minutes then stopping the playback with a message about buying the app or something. Our app has never done that. Playback is not time limited during the trial. "That other" application does do that though. Link to comment Share on other sites More sharing options...
tclower 0 Posted November 30, 2015 Author Share Posted November 30, 2015 I installed VLC player on the Android TV and tried streaming from Embys DNLA service, got the same issue with multiple files. I think there is some kind of a service running on my Windows 10 machine where I have emby installed, that is stopping playback of the streams, any ideas of what it could be on the server? Link to comment Share on other sites More sharing options...
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