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Click Play Button from Show on Grid and.... Nothing


InIrons

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Hi 

 

Brand new installation... just trying it out for the first time today.  

 

Windows 7 with HDHOMERUN PRIME with 3 tuners and cablecard... none of my channels have the copy protection flag as per Brighthouse in Central FL

 

Am using Schedules Direct for digital cable

 

When I navigate to the guide and I click on a show and click the green play button..... nothing happens

 

I got the logs and noted the following error:

 

*** Error Report ***
Version: 3.0.5781.1
Command line: C:\Users\Win7\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe
Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
Processor count: 4
64-Bit OS: True
64-Bit Process: False
Program data path: C:\Users\Win7\AppData\Roaming\Emby-Server
Application Path: C:\Users\Win7\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe
Unable to read data from the transport connection: An established connection was aborted by the software in your host machine.
System.IO.IOException
  at System.Net.Sockets.NetworkStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state)
  at SocketHttpListener.Net.HttpConnection.BeginReadRequest()
InnerException: System.Net.Sockets.SocketException
An established connection was aborted by the software in your host machine
  at System.Net.Sockets.Socket.BeginReceive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags, AsyncCallback callback, Object state)
  at System.Net.Sockets.NetworkStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state)
 
Logs are uploaded as an attachment to this posting
 
Seems its having issue with the "transport connection" which I am assuming is the interface/api/dohickey that the tuner streams video over or that Emby listens for.
 
Am I missing something on the setups?  
 
Thanks!

server-63582780014.txt

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Hi, welcome. This isn't your live TV problem, but your server is currently unable to start. The error message says:

The http server is unable to start due to a Socket error. This can occasionally happen when the operating system takes longer than usual to release the IP bindings from the previous session. This can take up to five minutes. Please try waiting or rebooting the system.
	Only one usage of each socket address (protocol/network address/port) is normally permitted
	System.Net.Sockets.SocketException

I am guessing after you had trouble playing live tv, you probably frantically restarted the server a few times? Sometimes when you do this windows will take a long time to release the socket, and then you go to start back up again and the server is unable to bind because the previous instance hasn't been released.

 

So first I would restart your computer to clear that up. Second, do you have a log from when you actually tried to play live tv? What browser are you trying to play with?

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Hi Liuke thanks so much for very very quick reply.... Yep that was it... 

 

But one thing I noticed that may be a separate thread but maybe you can answer here for 2 issues:

 

#1. My lower channels are standard definition and my higher channels are high definition.

 

I can watch the standard definition channels no problem other than issue #2 below but when I try to watch the high definition channels they play for 2-4 seconds and then it stops and the screen freezes and nothing more.  Is there some sort of buffer I need to increase or something so the video doesnt freeze?  Its not stuttering or jerkin it just plays for a few seconds and stops and the video screen is there its just stopped

 

#2 When I click on a video off the guide to play.... it takes like 10 seconds to play.  Is there any way to speed this up?

 

Thanks!

Preston aka InIrons

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We'd have to take a look at a log file to really answer those questions. Please see:

 

http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

But as for #2, browsers do not natively support these live tv streams so we have to use a technique called transcoding in order to convert them to a format the browser understands. This can take time and 10 seconds is not abnormal unfortunately. Our other apps on other devices are capable of starting it much quicker because many of them natively support the live tv formats.

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Hi Luke,

 

Let me know if you need for me to post this in separate thread, I appreciate your help on this!

 

I just tried to watch Hallmark Channel and here is the complete log ... this time the screen went black

===================================================================================

 
 
C:\Users\Win7\AppData\Roaming\Emby-Server\ffmpeg\20150918\ffmpeg.exe -fflags +genpts -i "http://192.168.1.28:5004/auto/v1122" -map_metadata -1 -threads 0 -sn -codec:v:0 libx264 -pix_fmt yuv420p -preset superfast -crf 23 -b:v 225562353 -maxrate 225562353 -bufsize 451124706 -vsync vfr -profile:v high -level 41 -force_key_frames "expr:gte(t,n_forced*3)" -vf "yadif=0:-1:0,scale=trunc(oh*a/2)*2:min(ih\,1080)" -sc_threshold 0 -codec:a:0 aac -strict experimental -ac 6 -ab 320000 -af "adelay=1,aresample=async=1" -hls_time 3 -start_number 0 -hls_list_size 0 -hls_base_url "hls/6c0435547416c5ca7a6549094db927da/" -y "C:\Users\Win7\AppData\Roaming\Emby-Server\transcoding-temp\6c0435547416c5ca7a6549094db927da.m3u8"
 
 
ffmpeg version N-75410-g58fe57d Copyright © 2000-2015 the FFmpeg developers
  built with gcc 5.2.0 (GCC)
  configuration: --arch=x86_64 --target-os=mingw32 --cross-prefix=/home/mceuser/ffmpeg-windows-build-helpers/sandbox/mingw-w64-x86_64/bin/x86_64-w64-mingw32- --pkg-config=pkg-config --disable-w32threads --enable-gpl --enable-libsoxr --enable-fontconfig --enable-libass --enable-libutvideo --enable-libbluray --enable-iconv --enable-libtwolame --extra-cflags=-DLIBTWOLAME_STATIC --enable-libzvbi --enable-libcaca --enable-libmodplug --extra-libs=-lstdc++ --extra-libs=-lpng --enable-libvidstab --enable-libx265 --enable-decklink --extra-libs=-loleaut32 --enable-libx264 --enable-libxvid --enable-libmp3lame --enable-version3 --enable-zlib --enable-librtmp --enable-libvorbis --enable-libtheora --enable-libspeex --enable-libopenjpeg --enable-gnutls --enable-libgsm --enable-libfreetype --enable-libopus --enable-frei0r --enable-filter=frei0r --enable-libvo-aacenc --enable-bzlib --enable-libxavs --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libvo-amrwbenc --enable-libschroedinger --enable-libvpx --enable-libilbc --enable-libwavpack --enable-libwebp --enable-libgme --enable-dxva2 --enable-libdcadec --enable-avisynth --enable-gray --enable-libmfx --extra-libs=-lpsapi --extra-cflags= --enable-static --disable-shared --prefix=/home/mceuser/ffmpeg-windows-build-helpers/sandbox/mingw-w64-x86_64/x86_64-w64-mingw32 --enable-runtime-cpudetect
  libavutil      55.  2.100 / 55.  2.100
  libavcodec     57.  3.100 / 57.  3.100
  libavformat    57.  2.100 / 57.  2.100
  libavdevice    57.  0.100 / 57.  0.100
  libavfilter     6.  5.100 /  6.  5.100
  libswscale      4.  0.100 /  4.  0.100
  libswresample   2.  0.100 /  2.  0.100
  libpostproc    54.  0.100 / 54.  0.100
[mpeg2video @ 00000000005eed60] Invalid frame dimensions 0x0.
    Last message repeated 7 times
Input #0, mpegts, from 'http://192.168.1.28:5004/auto/v1122':
  Duration: N/A, start: 36461.123222, bitrate: N/A
  Program 12 
    Stream #0:0[0x4b1]: Video: mpeg2video (Main) ([2][0][0][0] / 0x0002), yuv420p(tv), 1920x1080 [sAR 1:1 DAR 16:9], Closed Captions, max. 24000 kb/s, 29.97 fps, 59.94 tbr, 90k tbn, 59.94 tbc
    Stream #0:1[0x4b2](eng): Audio: ac3 ([129][0][0][0] / 0x0081), 48000 Hz, 5.1(side), fltp, 384 kb/s
[libx264 @ 000000000675e4e0] using SAR=1/1
[libx264 @ 000000000675e4e0] VBV bitrate (225562) > level limit (62500)
[libx264 @ 000000000675e4e0] VBV buffer (451124) > level limit (78125)
[libx264 @ 000000000675e4e0] using cpu capabilities: MMX2 SSE2Fast LZCNT
[libx264 @ 000000000675e4e0] profile High, level 4.1
Output #0, hls, to 'C:\Users\Win7\AppData\Roaming\Emby-Server\transcoding-temp\6c0435547416c5ca7a6549094db927da.m3u8':
  Metadata:
    encoder         : Lavf57.2.100
    Stream #0:0: Video: h264 (libx264), yuv420p, 1920x1080 [sAR 1:1 DAR 16:9], q=-1--1, 225562 kb/s, 29.97 fps, 90k tbn, 29.97 tbc
    Metadata:
      encoder         : Lavc57.3.100 libx264
    Stream #0:1: Audio: aac, 48000 Hz, 5.1, fltp, 320 kb/s
    Metadata:
      encoder         : Lavc57.3.100 aac
Stream mapping:
  Stream #0:0 -> #0:0 (mpeg2video (native) -> h264 (libx264))
  Stream #0:1 -> #0:1 (ac3 (native) -> aac (native))
Press [q] to stop, [?] for help
[ac3 @ 000000000063f680] frame sync error
Error while decoding stream #0:1: Invalid data found when processing input
frame=   13 fps=0.0 q=0.0 size=N/A time=00:00:01.01 bitrate=N/A    
frame=   27 fps= 25 q=23.0 size=N/A time=00:00:01.54 bitrate=N/A    
frame=   42 fps= 26 q=26.0 size=N/A time=00:00:02.16 bitrate=N/A    
frame=   56 fps= 27 q=21.0 size=N/A time=00:00:02.76 bitrate=N/A 
 
Thats it...
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well that's different from what you described. that looks like a complete failure. are you sure the channel doesn't have DRM?

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