Dan68 2 Posted November 5, 2015 Share Posted November 5, 2015 (edited) I have been a life member for years now. My OS drive blew up (physical failure). I had to rebuild by server, right now on a new machine. Luckily I don't keep my movie files on my os drive. This did cause me to have to rebuild the server. Now however, I am no longer part of the emby premier, which I was. Who do I have to get in contact, or what do I have to do to get that re-instated as a premier member? (All my plugins do not work and are now on trial basis again) Thanks. Got it, Thanks Guys. Edited November 18, 2015 by Dan68 Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted November 5, 2015 Share Posted November 5, 2015 On the server have you went to Help-Emby Premiere-Forgot Key? 1 Link to comment Share on other sites More sharing options...
Dan68 2 Posted November 6, 2015 Author Share Posted November 6, 2015 I have had a life membership for years now. I had a hard drive crash and had to reload. For some reason. Emby is not recognizing me and wanting me to purchase a new membership. All of my plugins are now on trial basis. Who do I have to email or what do I have to do to make this right again? Link to comment Share on other sites More sharing options...
Dan68 2 Posted November 6, 2015 Author Share Posted November 6, 2015 (edited) Thanks for the response Happy2Play. Unfortunately when I did a search in the forums for "Help-Emby Premiere-Forgot Key" all it came back to was your response. Any ideas? Got it, Thanks for the help guys. Edited November 18, 2015 by Dan68 Link to comment Share on other sites More sharing options...
Latchmor 584 Posted November 6, 2015 Share Posted November 6, 2015 Thanks for the response Happy2Play. Unfortunately when I did a search in the forums for "Help-Emby Premiere-Forgot Key" all it came back to was your response. Any ideas? What Happy means is in the server dashboard not on the forum, see below 2 Link to comment Share on other sites More sharing options...
Latchmor 584 Posted November 6, 2015 Share Posted November 6, 2015 http://emby.media/community/index.php?/topic/27157-sorry-who-do-i-talk-to-about-membership-issues/&do=findComment&comment=264610 Link to comment Share on other sites More sharing options...
Dan68 2 Posted November 18, 2015 Author Share Posted November 18, 2015 I have been a lifetime premier member for years now. I reloaded my Emby server due to an upgrade. I named the server the same thing. For some reason I no longer am a premier member. I have always used cover art and others. Now all I have are trials. I used to be able to place a key into coverart. That no longer seems to be there. Any idea how I can get this server back up to the premier status it should be? Sorry, I am probably missing something. Thanks for any assistance. Link to comment Share on other sites More sharing options...
Solution Luke 37257 Posted November 18, 2015 Solution Share Posted November 18, 2015 Did you enter your key in the help area, just like previous times? 1 Link to comment Share on other sites More sharing options...
Dan68 2 Posted November 18, 2015 Author Share Posted November 18, 2015 Appreciate the help. Have had it installed so long it has changed. Felt like an idiot. Thanks guys Link to comment Share on other sites More sharing options...
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