music albums

[audigy 1]

when I browse music in mbc client in wmc subued theme 3.19 I get error media browser has stopped responding and will return to media center.

my os is windows 8.1 64bit with media center mbc client is 3.100 and server is   3.0.5084.30013 ,no problem in other collections.

Edited December 4, 2013 by audigy

[ebr 14913]

That is a dev version of MBC.  Be sure you also have the dev version of Subdued.  Otherwise, maybe there is a bug in the recent changes @@Cheesegeezer made.

[Cheesegeezer 3086]

Thanks ebr,

 

@@audigy could you please supply me a log. If you are not sure on where mbc logs are, open the mbc configurator and at the bottom right click the button that says logs, if you have hundreds of them clear them all out and please go through the same steps to recreate the issue. Also please follow the guidelines in this post http://mediabrowser.tv/community/index.php?/topic/789-how-to-report-a-problem/

 

Unfortunately i dont have win8.1 so cant test on your OS, but that shouldnt matter really.

 

@@ebr, i cant see how my recent changes would affect music as i created a complete new UI for user switching and all buttons and logic are completely seperate, but i will double check my code. Cheers

[ebr 14913]

It may not be subdued specifically.  @@audigy you will need to find the error in the Windows event log.

[audigy 1]

Faulting application name: ehExtHost.exe, version: 6.3.9600.16384, time stamp: 0x52156e5f

Faulting module name: clr.dll, version: 4.0.30319.34003, time stamp: 0x522ec238

Exception code: 0xc00000fd

Fault offset: 0x000000000000c127

Faulting process id: 0xd8

Faulting application start time: 0x01cef13c0acbaf4b

Faulting application path: C:\WINDOWS\eHome\ehExtHost.exe

Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll

Report Id: 6bac469a-5d2f-11e3-bec7-1c6f653f44d9

Faulting package full name:

this my event viewer log

and mbc log:

=== Logging started: 04/12/2013  18:28:11 ===
Action start 18:28:11: INSTALL.
Action start 18:28:11: FindRelatedProducts.
Action ended 18:28:11: FindRelatedProducts. Return value 1.
Action start 18:28:11: AppSearch.
Action ended 18:28:11: AppSearch. Return value 1.
Action start 18:28:11: LaunchConditions.
Action ended 18:28:11: LaunchConditions. Return value 1.
Action start 18:28:11: WixQueryOsWellKnownSID.
WixQueryOsWellKnownSID:  Entering WixQueryOsWellKnownSID in C:\WINDOWS\Installer\MSID04C.tmp, version 3.5.2519.0
Action ended 18:28:11: WixQueryOsWellKnownSID. Return value 1.
Action start 18:28:11: ValidateProductID.
Action ended 18:28:11: ValidateProductID. Return value 1.
Action start 18:28:11: CostInitialize.
Action ended 18:28:11: CostInitialize. Return value 1.
Action start 18:28:11: FileCost.
Action ended 18:28:11: FileCost. Return value 1.
Action start 18:28:11: CostFinalize.
Action ended 18:28:12: CostFinalize. Return value 1.
Action start 18:28:12: CA_RegisterMceApp_Unregister_Install_Cmd7.
Action ended 18:28:12: CA_RegisterMceApp_Unregister_Install_Cmd7. Return value 1.
Action start 18:28:12: CA_RegisterMceApp_Register_Cmd7.
Action ended 18:28:12: CA_RegisterMceApp_Register_Cmd7. Return value 1.
Action start 18:28:12: CA_RegisterMceApp_Rollback_Cmd7.
Action ended 18:28:12: CA_RegisterMceApp_Rollback_Cmd7. Return value 1.
Action start 18:28:12: InstallValidate.
Action ended 18:28:12: InstallValidate. Return value 1.
Action start 18:28:12: RemoveExistingProducts.
Action start 18:28:12: INSTALL.
Action start 18:28:12: FindRelatedProducts.
Action ended 18:28:12: FindRelatedProducts. Return value 0.
Action start 18:28:12: AppSearch.
Action ended 18:28:12: AppSearch. Return value 1.
Action start 18:28:12: LaunchConditions.
Action ended 18:28:12: LaunchConditions. Return value 1.
Action start 18:28:12: WixQueryOsWellKnownSID.
WixQueryOsWellKnownSID:  Entering WixQueryOsWellKnownSID in C:\WINDOWS\Installer\MSID4E1.tmp, version 3.5.2519.0
Action ended 18:28:13: WixQueryOsWellKnownSID. Return value 1.
Action start 18:28:13: ValidateProductID.
Action ended 18:28:13: ValidateProductID. Return value 1.
Action start 18:28:13: CostInitialize.
Action ended 18:28:13: CostInitialize. Return value 1.
Action start 18:28:13: FileCost.
Action ended 18:28:13: FileCost. Return value 1.
Action start 18:28:13: CostFinalize.
Action ended 18:28:13: CostFinalize. Return value 1.
Action start 18:28:13: InstallValidate.
Action ended 18:28:43: InstallValidate. Return value 1.
Action start 18:28:43: RemoveExistingProducts.
Action ended 18:28:43: RemoveExistingProducts. Return value 0.
Action start 18:28:43: SaveInstallLocation.
Action ended 18:28:43: SaveInstallLocation. Return value 1.
Action start 18:28:43: InstallInitialize.
Action ended 18:28:43: InstallInitialize. Return value 1.
Action start 18:28:43: ProcessComponents.
Action ended 18:28:43: ProcessComponents. Return value 1.
Action start 18:28:43: MsiUnpublishAssemblies.
Action ended 18:28:43: MsiUnpublishAssemblies. Return value 1.
Action start 18:28:43: UnpublishFeatures.
Action ended 18:28:43: UnpublishFeatures. Return value 1.
Action start 18:28:43: SchedSecureObjectsRollback.
SchedSecureObjectsRollback:  Entering SchedSecureObjectsRollback in C:\WINDOWS\Installer\MSI4CA3.tmp, version 3.5.2519.0
Action start 18:28:43: ExecSecureObjectsRollback.
Action ended 18:28:43: ExecSecureObjectsRollback. Return value 1.
Action ended 18:28:43: SchedSecureObjectsRollback. Return value 1.
Action start 18:28:43: RemoveRegistryValues.
Action ended 18:28:43: RemoveRegistryValues. Return value 1.
Action start 18:28:43: RemoveShortcuts.
Action ended 18:28:43: RemoveShortcuts. Return value 1.
Action start 18:28:43: CA_RegisterMceApp_Unregister_Uninstall.
Action ended 18:28:43: CA_RegisterMceApp_Unregister_Uninstall. Return value 1.
Action start 18:28:43: RemoveFiles.
Action ended 18:28:43: RemoveFiles. Return value 1.
Action start 18:28:43: WixSchedInternetShortcuts.
WixSchedInternetShortcuts:  Entering WixSchedInternetShortcuts in C:\WINDOWS\Installer\MSI4CF3.tmp, version 3.5.2519.0
WixSchedInternetShortcuts:  Adding folder 'ApplicationProgramsFolder', component 'DefaultShortcuts' to the CreateFolder table
WixSchedInternetShortcuts:  Adding folder 'ApplicationHelpAndSupportFolder', component 'DefaultShortcuts' to the CreateFolder table
WixSchedInternetShortcuts:  Error 0x8007000d: failed to add temporary row, dberr: 1, err: Directory_
WixSchedInternetShortcuts:  Folder 'ApplicationHelpAndSupportFolder' already exists in the CreateFolder table; the above error is harmless
WixSchedInternetShortcuts:  Adding folder 'ApplicationHelpAndSupportFolder', component 'DefaultShortcuts' to the CreateFolder table
WixSchedInternetShortcuts:  Error 0x8007000d: failed to add temporary row, dberr: 1, err: Directory_
WixSchedInternetShortcuts:  Folder 'ApplicationHelpAndSupportFolder' already exists in the CreateFolder table; the above error is harmless
Action ended 18:28:43: WixSchedInternetShortcuts. Return value 1.
Action start 18:28:43: RemoveFolders.
Action ended 18:28:43: RemoveFolders. Return value 1.
Action start 18:28:43: CreateFolders.
Action ended 18:28:43: CreateFolders. Return value 1.
Action start 18:28:43: InstallFiles.
Action ended 18:28:43: InstallFiles. Return value 1.
Action start 18:28:43: CreateShortcuts.
Action ended 18:28:43: CreateShortcuts. Return value 1.
Action start 18:28:43: WixRollbackInternetShortcuts.
Action ended 18:28:43: WixRollbackInternetShortcuts. Return value 1.
Action start 18:28:43: WixCreateInternetShortcuts.
Action ended 18:28:43: WixCreateInternetShortcuts. Return value 1.
Action start 18:28:43: WriteRegistryValues.
Action ended 18:28:43: WriteRegistryValues. Return value 1.
Action start 18:28:43: InstallServices.
Action ended 18:28:43: InstallServices. Return value 1.
Action start 18:28:43: RegisterUser.
Action ended 18:28:43: RegisterUser. Return value 0.
Action start 18:28:43: RegisterProduct.
Action ended 18:28:43: RegisterProduct. Return value 1.
Action start 18:28:43: MsiPublishAssemblies.
Action ended 18:28:43: MsiPublishAssemblies. Return value 1.
Action start 18:28:43: PublishFeatures.
Action ended 18:28:43: PublishFeatures. Return value 1.
Action start 18:28:43: PublishProduct.
Action ended 18:28:43: PublishProduct. Return value 1.
Action start 18:28:43: InstallFinalize.
CAQuietExec:  Entering CAQuietExec in C:\WINDOWS\Installer\MSI4EC9.tmp, version 3.5.2519.0
CAQuietExec:  Error 0x80070057: failed to get command line data
CAQuietExec:  Error 0x80070057: failed to get Command Line
CustomAction CA_RegisterMceApp_Unregister_Uninstall returned actual error code 1603 but will be translated to success due to continue marking
DEBUG: Error 2911:  Could not remove the folder C:\Program Files (x86)\MediaBrowser\MediaBrowser\.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2911. The arguments are: C:\Program Files (x86)\MediaBrowser\MediaBrowser\, ,
DEBUG: Error 2911:  Could not remove the folder C:\Program Files (x86)\MediaBrowser\MediaBrowser\.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2911. The arguments are: C:\Program Files (x86)\MediaBrowser\MediaBrowser\, ,
WixCreateInternetShortcuts:  Entering WixCreateInternetShortcuts in C:\WINDOWS\Installer\MSI4F86.tmp, version 3.5.2519.0
12/04/2013 18:28:44.629 [5404]: Assembly Install: Entering CAssemblyCache::UninstallAssembly(0, MediaBrowser,version="3.0.99.0",culture="neutral",publicKeyToken="59FC04479785FD64",processorArchitecture="MSIL")

12/04/2013 18:28:44.723 [5404]: Assembly Install: Exiting CAssemblyCache::UninstallAssembly with hr=00000000

Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\4ccda.rbf. Must reboot to complete operation.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\4ccdb.rbf. Must reboot to complete operation.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\4ccdc.rbf. Must reboot to complete operation.
Action ended 18:28:44: InstallFinalize. Return value 1.
Action ended 18:28:44: INSTALL. Return value 1.
Action ended 18:28:44: RemoveExistingProducts. Return value 1.
Action start 18:28:44: SaveInstallLocation.
Action ended 18:28:44: SaveInstallLocation. Return value 1.
Action start 18:28:44: InstallInitialize.
Action ended 18:28:44: InstallInitialize. Return value 1.
Action start 18:28:44: ProcessComponents.
Action ended 18:28:44: ProcessComponents. Return value 1.
Action start 18:28:44: MsiUnpublishAssemblies.
Action ended 18:28:44: MsiUnpublishAssemblies. Return value 1.
Action start 18:28:44: UnpublishFeatures.
Action ended 18:28:44: UnpublishFeatures. Return value 1.
Action start 18:28:44: SchedSecureObjectsRollback.
SchedSecureObjectsRollback:  Entering SchedSecureObjectsRollback in C:\WINDOWS\Installer\MSI515E.tmp, version 3.5.2519.0
Action start 18:28:44: ExecSecureObjectsRollback.
Action ended 18:28:44: ExecSecureObjectsRollback. Return value 1.
Action ended 18:28:44: SchedSecureObjectsRollback. Return value 1.
Action start 18:28:44: RemoveRegistryValues.
Action ended 18:28:44: RemoveRegistryValues. Return value 1.
Action start 18:28:44: RemoveShortcuts.
Action ended 18:28:44: RemoveShortcuts. Return value 1.
Action start 18:28:44: RemoveFiles.
Action ended 18:28:44: RemoveFiles. Return value 1.
Action start 18:28:44: WixSchedInternetShortcuts.
WixSchedInternetShortcuts:  Entering WixSchedInternetShortcuts in C:\WINDOWS\Installer\MSI517E.tmp, version 3.5.2519.0
WixSchedInternetShortcuts:  Adding folder 'ApplicationProgramsFolder', component 'DefaultShortcuts' to the CreateFolder table
WixSchedInternetShortcuts:  Adding folder 'ApplicationHelpAndSupportFolder', component 'DefaultShortcuts' to the CreateFolder table
WixSchedInternetShortcuts:  Error 0x8007000d: failed to add temporary row, dberr: 1, err: Directory_
WixSchedInternetShortcuts:  Folder 'ApplicationHelpAndSupportFolder' already exists in the CreateFolder table; the above error is harmless
WixSchedInternetShortcuts:  Adding folder 'ApplicationHelpAndSupportFolder', component 'DefaultShortcuts' to the CreateFolder table
WixSchedInternetShortcuts:  Error 0x8007000d: failed to add temporary row, dberr: 1, err: Directory_
WixSchedInternetShortcuts:  Folder 'ApplicationHelpAndSupportFolder' already exists in the CreateFolder table; the above error is harmless
Action ended 18:28:44: WixSchedInternetShortcuts. Return value 1.
Action start 18:28:44: RemoveFolders.
Action ended 18:28:44: RemoveFolders. Return value 1.
Action start 18:28:44: CreateFolders.
Action ended 18:28:44: CreateFolders. Return value 1.
Action start 18:28:44: InstallFiles.
Action ended 18:28:44: InstallFiles. Return value 1.
Action start 18:28:44: CA_RegisterMceApp_Rollback.
Action ended 18:28:44: CA_RegisterMceApp_Rollback. Return value 1.
Action start 18:28:44: CA_RegisterMceApp_Unregister_Install.
Action ended 18:28:44: CA_RegisterMceApp_Unregister_Install. Return value 1.
Action start 18:28:44: CA_RegisterMceApp_Register.
Action ended 18:28:44: CA_RegisterMceApp_Register. Return value 1.
Action start 18:28:44: CreateShortcuts.
Action ended 18:28:44: CreateShortcuts. Return value 1.
Action start 18:28:44: WixRollbackInternetShortcuts.
Action ended 18:28:44: WixRollbackInternetShortcuts. Return value 1.
Action start 18:28:44: WixCreateInternetShortcuts.
Action ended 18:28:44: WixCreateInternetShortcuts. Return value 1.
Action start 18:28:44: WriteRegistryValues.
Action ended 18:28:44: WriteRegistryValues. Return value 1.
Action start 18:28:44: InstallServices.
Action ended 18:28:44: InstallServices. Return value 1.
Action start 18:28:44: SchedSecureObjects.
SchedSecureObjects:  Entering SchedSecureObjects in C:\WINDOWS\Installer\MSI51AE.tmp, version 3.5.2519.0
Action start 18:28:44: ExecSecureObjects.
Action ended 18:28:44: ExecSecureObjects. Return value 1.
Action ended 18:28:44: SchedSecureObjects. Return value 1.
Action start 18:28:44: RegisterUser.
Action ended 18:28:44: RegisterUser. Return value 1.
Action start 18:28:44: RegisterProduct.
Action ended 18:28:44: RegisterProduct. Return value 1.
Action start 18:28:44: MsiPublishAssemblies.
Action ended 18:28:44: MsiPublishAssemblies. Return value 1.
Action start 18:28:44: PublishFeatures.
Action ended 18:28:44: PublishFeatures. Return value 1.
Action start 18:28:44: PublishProduct.
Action ended 18:28:44: PublishProduct. Return value 1.
Action start 18:28:44: InstallFinalize.
CAQuietExec:  Entering CAQuietExec in C:\WINDOWS\Installer\MSI53A4.tmp, version 3.5.2519.0
CAQuietExec:  "C:\WINDOWS\ehome\RegisterMceApp.exe" /u /allusers "C:\Program Files (x86)\MediaBrowser\MediaBrowser\Registration7.xml"
CAQuietExec: 
Success
CAQuietExec:  Entering CAQuietExec in C:\WINDOWS\Installer\MSI5460.tmp, version 3.5.2519.0
CAQuietExec:  "C:\WINDOWS\ehome\RegisterMceApp.exe" /allusers "C:\Program Files (x86)\MediaBrowser\MediaBrowser\Registration7.xml"
CAQuietExec: 
Success
WixCreateInternetShortcuts:  Entering WixCreateInternetShortcuts in C:\WINDOWS\Installer\MSI558A.tmp, version 3.5.2519.0
WixCreateInternetShortcuts:  Creating IUniformResourceLocatorW shortcut 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Browser\Media Browser Official Website.url' target 'http://mediabrowser.tv'
WixCreateInternetShortcuts:  Creating IUniformResourceLocatorW shortcut 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Browser\Help and Support\Media Browser Community Tracker.url' target 'http://community.mediabrowser.tv'
WixCreateInternetShortcuts:  Creating IUniformResourceLocatorW shortcut 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Browser\Help and Support\Knowledge Base.url' target 'http://community.mediabrowser.tv/topics?category_id=5&status=published'
ExecSecureObjects:  Entering ExecSecureObjects in C:\WINDOWS\Installer\MSI5608.tmp, version 3.5.2519.0
ExecSecureObjects:  Securing Object: C:\ProgramData\MediaBrowser-Classic\ Type: CreateFolder User: BUILTIN\Users
Action ended 18:32:17: InstallFinalize. Return value 1.
Action start 18:32:17: CA_Migrate.
Action ended 18:32:18: CA_Migrate. Return value 1.
Action ended 18:32:18: INSTALL. Return value 1.
MSI (s) (1C:38) [18:32:18:078]: Product: Media Browser Classic -- Installation completed successfully.

MSI (s) (1C:38) [18:32:18:310]: Windows Installer installed the product. Product Name: Media Browser Classic. Product Version: 3.0.100.0. Product Language: 1033. Manufacturer: Media Browser Team. Installation success or error status: 0.

=== Logging stopped: 04/12/2013  18:32:18 ===

[ebr 14913]

That is an installation log not a log from a run of MBC.  Also, along with that error in the event viewer, there should be one labelled ".net error".  That is the one that will give us a clue.

[audigy 1]

.NET Runtime version 4.0.30319.34003 - There was a failure initializing profiling API attach infrastructure. This process will not allow a profiler to attach. HRESULT: 0x80004005. Process ID (decimal): 6104. Message ID: [0x2509].

is this the event log you are looking ebr ?

Edited December 6, 2013 by audigy

[ebr 14913]

Not sure.  Does it match up in time with when the error occurred?

 

Cheeze - do you have some sort of debugging stuff going on in Subdued?  Or audigy, do you have debugging stuff installed that is trying to profile MB?