Subtilte sync,display and selection issue

[AL_25 2]

Hello,

 

I have some issue when trying to use subtitles in the webplayer.

First, the subtitles are surrounded by a black rectangle, is that a normal behaviour ? :

 

Second, if i try to use the seek bar to move to a specific time in the video, the subtitle automatically switch to "Off" and if i re-select the subtitle in the menu, it start to the begining of the subtitles (but the video continue correctly from the time i choosed).

 

Any idea on what's happening ??

 

thanks !

 

 

[Luke 40116]

The display of the subtitles is the browser default display. as for the rest of the issues, please supply the info requested here:

 

http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

[AL_25 2]

Hi,

 

sorry for the late reply.

Emby version is 3.0.5724.5 (just updated to 3.0.5724.6 and same issue).
attached the log file

 

Thx

server-63578736000.txt

transcode-81abf18b-b3c2-4a7a-bf95-fa0ca8936c5a.txt

transcode-0676872b-0c7a-4a91-b945-9be57968a19b.txt

transcode-caf50c33-0024-4873-b232-f346ac3b3c15.txt

[Luke 40116]

how about a different browser? can you give it a test with chrome? thanks.

[AL_25 2]

Works like a charm with chrome (except for some special french characters but it's another issue).

Sh*t, sorry for not thinking about testing with another browser before posting !

 

Thx

[Pafzedog 2]

For those like me that are pretty annoyed with buggy text tracking behavior of Firefox, we can disable it until it works better :

1. type about:config in address bar
2. search for media.webvtt.enabled key and turn it to "false"

 

 

that's all ! Now Emby is going to burn subtitles directly in our stream and stop losing sync

 

(Need a cache refresh Ctrl + F5 if you are on a movie/tv show page )

[Luke 40116]

You can also check out 42 beta which helps being Firefox out of the stone age a bit