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Video failed to play


muppets4

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muppets4

I have several PC's connected to the server through the Media Center Classic interface, and they all work great. My server is running an up to date version. Only system that does not work is on Windows 10.

 

On this system the web interface is working like it should. Videos are playing nicely. The Emby app does not play the videos. My files are mostly mkv containers (h264). I think that underneath is the part of the log that is needed.

 

 

 

2015-09-19 01:08:07.6790 Info - App: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\ffmpeg\20150717\ffmpeg.exe -i file:"\\192.168.1.144\Series gezien\The Bible\Season 1\The.xxxxxxxxxxxxxxxxxxxxxxxxxxxxx.mkv" -map_metadata -1 -threads 0 -map 0:0 -map 0:1 -codec:v:0 libx264 -pix_fmt yuv420p -preset superfast -crf 23 -maxrate 11208332 -bufsize 22416664 -vsync vfr -profile:v high -level 51 -force_key_frames "expr:gte(t,n_forced*3)" -copyts -vf "subtitles=filename='//192.168.1.144/Series gezien/The Bible/Season 1/The.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.srt',setpts=PTS -0/TB" -flags -global_header -sc_threshold 0 -codec:a:0 aac -strict experimental -ab 320000 -af "adelay=1,aresample=async=1,asetpts=PTS-0/TB" -hls_time 3 -start_number 0 -hls_list_size 0 -y "C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\a3d770d0fae4b44ed24bba6522d65c7c.m3u8"
2015-09-19 01:08:17.1840 Info - App: returning C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\a3d770d0fae4b44ed24bba6522d65c7c0.ts
2015-09-19 01:08:20.0242 Error - HttpResultFactory: Error streaming data
    *** Error Report ***
    Version: 3.0.5724.3
    Command line: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
    Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
    Processor count: 4
    64-Bit OS: True
    64-Bit Process: False
    Program data path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server
    Application Path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
    Kan geen gegevens schrijven naar de transportverbinding: De externe host heeft een verbinding verbroken.
    System.IO.IOException
     bij System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)
     bij SocketHttpListener.Net.ResponseStream.InternalWrite(Byte[] buffer, Int32 offset, Int32 count)
     bij SocketHttpListener.Net.ResponseStream.Write(Byte[] buffer, Int32 offset, Int32 count)
     bij System.IO.Stream.InternalCopyTo(Stream destination, Int32 bufferSize)
     bij System.IO.Stream.CopyTo(Stream destination, Int32 bufferSize)
     bij MediaBrowser.Server.Implementations.HttpServer.StreamWriter.WriteToInternal(Stream responseStream)
    InnerException: System.Net.Sockets.SocketException
    De externe host heeft een verbinding verbroken
     bij System.Net.Sockets.Socket.Send(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
     bij System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)
    
2015-09-19 01:08:20.0242 Error - HttpServer: Error in HttpConnection.BeginReadRequest. ConnectionId: 9ea1014429a84b84b0420571bd96e895
    *** Error Report ***
    Version: 3.0.5724.3
    Command line: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
    Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
    Processor count: 4
    64-Bit OS: True
    64-Bit Process: False
    Program data path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server
    Application Path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
    Kan geen gegevens lezen uit de transportverbinding: De externe host heeft een verbinding verbroken.
    System.IO.IOException
     bij System.Net.Sockets.NetworkStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state)
     bij SocketHttpListener.Net.HttpConnection.BeginReadRequest()
    InnerException: System.Net.Sockets.SocketException
    De externe host heeft een verbinding verbroken
     bij System.Net.Sockets.Socket.BeginReceive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags, AsyncCallback callback, Object state)
     bij System.Net.Sockets.NetworkStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state)
    
2015-09-19 01:08:20.2213 Error - HttpServer: Error this.ProcessRequest(context)(Exception while writing error to the response)
    *** Error Report ***
    Version: 3.0.5724.3
    Command line: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
    Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
    Processor count: 4
    64-Bit OS: True
    64-Bit Process: False
    Program data path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server
    Application Path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
    Geen toegang tot een verwijderd object.
    Objectnaam: SocketHttpListener.Net.HttpListenerResponse.
    System.ObjectDisposedException
     bij SocketHttpListener.Net.HttpListenerResponse.set_StatusCode(Int32 value)
     bij MediaBrowser.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpResponse.set_StatusCode(Int32 value)
     bij MediaBrowser.Server.Implementations.HttpServer.HttpListenerHost.ErrorHandler(Exception ex, IRequest httpReq)
    
2015-09-19 01:08:21.2524 Info - App: Killing ffmpeg process for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\a3d770d0fae4b44ed24bba6522d65c7c.m3u8
2015-09-19 01:08:21.5564 Info - App: FFMpeg exited with code 0
2015-09-19 01:08:21.5564 Info - App: Deleting partial stream file(s) C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\a3d770d0fae4b44ed24bba6522d65c7c.m3u8
2015-09-19 01:08:23.0685 Info - App: Deleting HLS file C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\a3d770d0fae4b44ed24bba6522d65c7c.m3u8
2015-09-19 01:08:23.0685 Info - App: Deleting HLS file C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\a3d770d0fae4b44ed24bba6522d65c7c0.ts
2015-09-19 01:08:23.0685 Info - App: Deleting HLS file C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\a3d770d0fae4b44ed24bba6522d65c7c1.ts
2015-09-19 01:08:23.0685 Info - App: Deleting HLS file C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\a3d770d0fae4b44ed24bba6522d65c7c2.ts
2015-09-19 01:08:23.0685 Info - App: Deleting HLS file C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\a3d770d0fae4b44ed24bba6522d65c7c3.ts
2015-09-19 01:10:47.1359 Info - App: SessionInfoWebSocketListener Begin transmitting over websocket to 127.0.0.1:62516
2015-09-19 01:10:47.1359 Info - App: ScheduledTasksWebSocketListener Begin transmitting over websocket to 127.0.0.1:62516
2015-09-19 01:10:47.1409 Info - App: ActivityLogWebSocketListener Begin transmitting over websocket to 127.0.0.1:62516
2015-09-19 01:10:47.4970 Info - App: HttpClientManager GET: http://www.mb3admin.com/admin/service/MB3Packages.json
2015-09-19 01:10:47.9380 Info - App: HttpClientManager GET: http://www.mb3admin.com/admin/service/MB3Packages.json
2015-09-19 01:10:51.8704 Info - App: ActivityLogWebSocketListener stop transmitting over websocket to 127.0.0.1:62516
2015-09-19 01:10:51.8704 Info - App: ActivityLogWebSocketListener Begin transmitting over websocket to 127.0.0.1:62516
2015-09-19 01:10:51.8704 Info - App: SessionInfoWebSocketListener stop transmitting over websocket to 127.0.0.1:62516
2015-09-19 01:10:51.8704 Info - App: ScheduledTasksWebSocketListener stop transmitting over websocket to 127.0.0.1:62516
2015-09-19 01:12:31.0133 Info - App: HttpClientManager GET: http://192.168.1.40:2869/upnphost/udhisapi.dll?content=uuid:92c0f679-ff1d-473c-aec1-56d16261283e
2015-09-19 01:12:31.0133 Info - App: HttpClientManager GET: http://192.168.1.40:2869/upnphost/udhisapi.dll?content=uuid:92c0f679-ff1d-473c-aec1-56d16261283e​

Edited by muppets4
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Have you customized the streaming profile? if so I think we should start by going back to the installed default profile and see the result of that. use the settings that are available in the app's UI to configure your streaming bitrate.

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muppets4

I did not alter it. I 've read some on the forum and deleted it, so it made a fresh new one.

 

I cannot find the bitrate settings in the app.

 

edit: added a screenshot of my settings

 

post-5231-0-93131200-1442621721_thumb.jpg

Edited by muppets4
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Happy2Play

It can be pretty hard to open without a mouse but in the top left click the lonely logo then settings.

 

55fcaa7640520_settings.jpg

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muppets4

Strange. I am using a mouse, but nothing happens top left icon.

 

EDIT: ok, I had to login with media connect to use that. But why should I transcode? It's on my local server.....

Edited by muppets4
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Happy2Play

Was it set to something different then Max?  Those are the condition to force transcoding for remote connections/slower connections. 

 

You shouldn't have had to connect via Emby Connect to see these options.

Edited by Happy2Play
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Hi @@muppets4, would you mind upgrading to the dev server? you can do that by changing your update level to dev, or by shutting down the server and installing from here

 

http://mb3admin.com/downloads/dev/server/setup.exe

 

What I think is happening with this transcode is that the transcode itself is running fine but is not fast enough to be playable. It's transcoding due to the subtitles, but the subtitles can actually be streamed externally and still maintain the direct play of the video. The current release server has a bug that is causing these subs to be marked as not externally streamable. It is resolved in dev and should result in direct streaming (subject to the app bitrate setting though).

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muppets4

"You shouldn't have had to connect via Emby Connect to see these options"​

 

Strangely enough I had to. Maybe a bug?

 

I will try the new server software and report back. But transcoding should be fast enough. My network is fine and running on 1gbps. Transcoding is happening on a quad core i5 3570.

 

EDIT: not really related, but in Edge the Quote option does not work (-:

Edited by muppets4
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muppets4

Oke, so I have tried the new server intstall. Does not work overhere either. The server log is in the attachment. The transcode log stopped working. I get an empty page. I still can't get into the settings without logging into Emby connect.

 

edit: I can't see the settings now, although logged into Emby Connect. So maybe last night was a coincidence.

server.txt

Edited by muppets4
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muppets4

I have tried to set the streaming quality to 480p. Doesnt play either.

 

 

Don't know if it helps, but the Emby log says:

Sequence: 182
Date/time: 2015-09-19T00:27:52.8749002+00:00
Level: ERROR
Thread: 3
Logger: PlaybackService
------------------------
A New Dawn (2) : Media Failed Error: Windows.UI.Xaml.ExceptionRoutedEventArgs
------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.4.3.352_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.4.3.352","InstallationId":"dea8a9d3-164a-4418-9613-f73b07d165b6"}​

Edited by muppets4
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muppets4

Last message for now. When I select 'no subtitles' in the settings of the Emby app, the same error message is there. Video failed to play.

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