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It's been weeks...


Tolerant

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Tolerant

It's been weeks.. since you said just give me a week... to resolve the issues associated with the popup display showing what is next and allowing us a choice to play or skip the next episode...   Nothing has been changed or done to adress this issue.. so please be honest with your users and fix the issue or tell us you arn't fixing it.. but don't string us along... it does'nt even work right. The buttons to go to the next episode don't show up more then half the time, I can't "Turn this option off" ... it is non functional.. can you PLEASE ADDRESS the problems with your app and stop blowing smoke up our bums??! Fix it or give us an option to turn it off.. dont just tell us the fix is coming.. cause honestly I dont belive anything that just wants another $5 from new users without fixing whats wrong with your app. Am I trying to make enemies.. no, but I am not going to sit here for weeks not saying a thing either while you just string people along promising fixes that never come. 

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Vidman

How dare they not immediately implement your demands on FREE software! What has this world come to?

Actually the win 8.1/10 app is not free... It's about $5
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7illusions

I was under the impression that this was resolved weeks ago when I released the .352 version of the app..

Only time this should be showing up is when you select the option "Play all from here".

 

Which version of the app are you running?

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Tolerant

3.4.3.352

 

Sorry to sound like I am upset, but yea I was a bit upset because it is SO frustrating. No it is not resolved. Sometimes it shows it, other times it doesn't, sometimes its bigger then others maybe because of size of descriptions, sometimes there are no buttons showing to even cancel it. It is just plain buggy and annoying and non-adustable and it can't be disabled. So yeah, it pisses me off, sorry if I come across as a prick. If I wasn't told it would be resolved in a week and then not have it resolved (from my point of view) then I suppose I wouldn't have blown up about it, to be fair I had no idea you even put anything in to resolve it because there was still no option to disable it and no mention (that I saw) about what had changed or should have changed. O well.

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  • 2 weeks later...

Hey 7, just got the new version 3.4.4.352. still have the same problem where libraries made up of of "Home Videos" are listed but not accessible. eg click on the library and nothing happens... Will keep looking, what has changed???

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Tolerant

I can't get "Suggested" movies or "All" movies or "Collections" to even show up. It's just a spinning icon for quite awhile then nothing at all.

Edited by Tolerant
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FrostByte

I can't get "Suggested" movies or "All" movies or "Collections" to even show up. It's just a spinning icon for quite awhile then nothing at all.

 

Those all work for me, not sure what would be different

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Hi,

 

All those working here as well. The only time I have experienced something similar was when the server was doing a lengthy library scan, but that was some time ago.

 

If you check the logs is the request timing out?

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Tolerant

Hi,

 

All those working here as well. The only time I have experienced something similar was when the server was doing a lengthy library scan, but that was some time ago.

 

If you check the logs is the request timing out?

 

Not that I am seeing in the Emby server log. There is an "unable to read http header" message that has been around forever but that is before I even run the App. There were also some missing collection item issues after upgrading quality of files / location of those files, but I removed the collections and redid the collection id's and they are fine now also. Still not getting the app to work correctly and now my "Music Videos" also quit showing up in the web client, within my Music section but they show up if I group them to the main page instead. :(

Edited by Tolerant
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Hi,

 

Anything unusual in the app logs? Win 8 Charms / view logs. Win 10 "hamburger" menu (command bar top left) app settings / view logs.

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Tolerant

Hi,

 

Anything unusual in the app logs? Win 8 Charms / view logs. Win 10 "hamburger" menu (command bar top left) app settings / view logs.

27|2015-09-23T21:39:20.8149673+00:00|INFO|8|RtLogger|Created new web socket of type WebSocketClient
28|2015-09-23T21:39:20.8229672+00:00|INFO|18|RtLogger|Connecting to ws://192.168.1.2:8096/mediabrowser?api_key=35c2b592e3ad42f7b4eda098ae2233de&deviceId=AwAsDwMAWiADAGxAAwB8YQMAbGsDAGjHAwCG3gMAYvMFAJljBQBEwwYAAQAEAK54AQBGjwIAHEoJAEDN
29|2015-09-23T21:39:20.8269673+00:00|INFO|10|RtLogger|Connected to ws://192.168.1.2:8096/mediabrowser?api_key=35c2b592e3ad42f7b4eda098ae2233de&deviceId=AwAsDwMAWiADAGxAAwB8YQMAbGsDAGjHAwCG3gMAYvMFAJljBQBEwwYAAQAEAK54AQBGjwIAHEoJAEDN
31|2015-09-23T21:39:20.8299665+00:00|INFO|3|MainHubView|Clearing backstack
82|2015-09-23T21:39:22.5450659+00:00|INFO|11|SyncService|Skipping sync process for server MEDIA SERVER. No server authentication information available.
85|2015-09-23T21:39:22.5460664+00:00|INFO|23|SyncService|Skipping sync process for server DESKTOP-7OC6RHC. No server authentication information available.
96|2015-09-23T21:40:12.6099301+00:00|ERROR|23|RtLogger|Request timeout to http://192.168.1.2:8096/mediabrowser/Movies/Recommendations?UserId=a33c4ba9d3b6414ca6b536d91718c1b7&ParentId=d07670bb2f6a9205a443b6a5e7d19927&ItemLimit=8&CategoryLimit=8&fields=SortName,SyncInfo,MediaSources&format=json --> System.TimeoutException: The operation has timed out.
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass3_0.<GetResponseAsync>b__0()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.Net.HttpWebRequestClient.<GetResponse>d__10.MoveNext()
101|2015-09-23T21:40:42.6576493+00:00|ERROR|18|RtLogger|Request timeout to http://192.168.1.2:8096/mediabrowser/Movies/Recommendations?UserId=a33c4ba9d3b6414ca6b536d91718c1b7&ParentId=d07670bb2f6a9205a443b6a5e7d19927&ItemLimit=8&CategoryLimit=8&fields=SortName,SyncInfo,MediaSources&format=json --> System.TimeoutException: The operation has timed out.
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass3_0.<GetResponseAsync>b__0()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.Net.HttpWebRequestClient.<GetResponse>d__10.MoveNext()

Sequence: 96
Date/time: 2015-09-23T21:40:12.6099301+00:00
Level: ERROR
Thread: 9
Logger: RtLogger
------------------------
Request timeout to http://192.168.1.2:8096/mediabrowser/Movies/Recommendations?UserId=a33c4ba9d3b6414ca6b536d91718c1b7&ParentId=d07670bb2f6a9205a443b6a5e7d19927&ItemLimit=8&CategoryLimit=8&fields=SortName,SyncInfo,MediaSources&format=json
------------------------
System.TimeoutException: The operation has timed out.
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass3_0.<GetResponseAsync>b__0()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.Net.HttpWebRequestClient.<GetResponse>d__10.MoveNext()
------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.4.4.352_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.4.4.352","InstallationId":"bca86b68-683b-4cc8-8299-1f58198592d2"}
Sequence: 101
Date/time: 2015-09-23T21:40:42.6576493+00:00
Level: ERROR
Thread: 18
Logger: RtLogger
------------------------
Request timeout to http://192.168.1.2:8096/mediabrowser/Movies/Recommendations?UserId=a33c4ba9d3b6414ca6b536d91718c1b7&ParentId=d07670bb2f6a9205a443b6a5e7d19927&ItemLimit=8&CategoryLimit=8&fields=SortName,SyncInfo,MediaSources&format=json
------------------------
System.TimeoutException: The operation has timed out.
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass3_0.<GetResponseAsync>b__0()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.Net.HttpWebRequestClient.<GetResponse>d__10.MoveNext()
------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.4.4.352_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.4.4.352","InstallationId":"bca86b68-683b-4cc8-8299-1f58198592d2"}
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