Taffer 0 Posted August 17, 2015 Share Posted August 17, 2015 (edited) I have installed Windows 10 as a new installation and without keeping any of the previous files or info. That went without a problem, I then downloaded Emby via the store and it found the server no problems but when I get to the stable screen that shows my movies, TV shows, folders etc all I see are a load of clapper board pictures instead of the covers and backdrops, no video previews either. When I try to play a movie I just get a spinning icon a day the word opening What have I done wrong I should also add that I updated the server to the latest stable release and also the android app seems to be having a similar problem Edited August 17, 2015 by Taffer Link to comment Share on other sites More sharing options...
Taffer 0 Posted August 19, 2015 Author Share Posted August 19, 2015 How do I get a refund since I can't get the program to work Link to comment Share on other sites More sharing options...
Deathsquirrel 741 Posted August 19, 2015 Share Posted August 19, 2015 Taffer if this doesn't work in multiple clients this is more likely an issue with the server, Windows configuration on your server, or your network setup. Does everything work in the server web UI? Link to comment Share on other sites More sharing options...
Luke 37180 Posted August 19, 2015 Share Posted August 19, 2015 If another app is showing similar issues then please see http://emby.media/community/index.php?/topic/790-how-to-report-a-problem/ Link to comment Share on other sites More sharing options...
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