MisterMin 1 Posted August 4, 2015 Share Posted August 4, 2015 I bought the Windows Phone App some weeks ago and it worked all fine. Starting today I get the message that I cannot use the remote function in the trial and need to purchase the full app. I already reinstallled the app, same 'error' 1 Link to comment Share on other sites More sharing options...
WhiteGuyTranslating 2 Posted August 12, 2015 Share Posted August 12, 2015 Same issue for me. Apparently I shouldn't have upgraded to emby. Any way to resolve or downgrade? Link to comment Share on other sites More sharing options...
MisterMin 1 Posted August 17, 2015 Author Share Posted August 17, 2015 any idea/respose? Link to comment Share on other sites More sharing options...
ScottIsAFool 517 Posted August 17, 2015 Share Posted August 17, 2015 Have you tapped on the app bar in the main page, and tapped on unlock features? This will take you to an in app purchase. If you already had the app bought and paid for before the last update went out, you should be prompted with a free in app purchase that will let you unlock the features. 1 Link to comment Share on other sites More sharing options...
scorchedcortex 1 Posted August 27, 2015 Share Posted August 27, 2015 (edited) Have you tapped on the app bar in the main page, and tapped on unlock features? This will take you to an in app purchase. If you already had the app bought and paid for before the last update went out, you should be prompted with a free in app purchase that will let you unlock the features. Scott, When I tap the in-app purchase button, it takes me to a page with a $3.49 price. Will this be free once I hit the "buy" button? I won't be charged the 3.49? Or should the page say "free"? I paid for the full version of this app months ago. Please help. Edited August 27, 2015 by scorchedcortex 1 Link to comment Share on other sites More sharing options...
shimmerknight 5 Posted August 30, 2015 Share Posted August 30, 2015 It is this way for me as well. Link to comment Share on other sites More sharing options...
MisterMin 1 Posted October 3, 2015 Author Share Posted October 3, 2015 Only option was to click the unlock features button, but i got charged another 3,50€, that is not acceptable since i already paid 5€ for the app! Link to comment Share on other sites More sharing options...
e27 5 Posted October 4, 2015 Share Posted October 4, 2015 I have the same problem. Link to comment Share on other sites More sharing options...
ScottIsAFool 517 Posted October 4, 2015 Share Posted October 4, 2015 Sorry to hear that guys, I've reached out to you both privately. Link to comment Share on other sites More sharing options...
sutt359 0 Posted October 4, 2015 Share Posted October 4, 2015 I'm also having this same problem. I purchased the full app some time ago. Cheers Link to comment Share on other sites More sharing options...
rwitzel 1 Posted October 24, 2015 Share Posted October 24, 2015 I haven't purchased the windows phone app, but I am a lifetime premiere supporter. Should I be able to unlock the app as well? Link to comment Share on other sites More sharing options...
ScottIsAFool 517 Posted October 24, 2015 Share Posted October 24, 2015 I haven't purchased the windows phone app, but I am a lifetime premiere supporter. Should I be able to unlock the app as well? The premiere support is separate from the mobile client in app purchase Link to comment Share on other sites More sharing options...
rwitzel 1 Posted October 27, 2015 Share Posted October 27, 2015 Sounds good- thanks Link to comment Share on other sites More sharing options...
Raffnix77 0 Posted November 4, 2015 Share Posted November 4, 2015 I bought the Windows Phone App some weeks ago and it worked all fine. Starting today I get the message that I cannot use the remote function in the trial and need to purchase the full app. I already reinstallled the app, same 'error' Link to comment Share on other sites More sharing options...
chewitt 0 Posted November 14, 2015 Share Posted November 14, 2015 What is the solution for this? I am having the same issue. I rarely us the mobile app and am generally on it through the web interface. I just use the mobile app to show off. Link to comment Share on other sites More sharing options...
mGraziano 2 Posted December 12, 2015 Share Posted December 12, 2015 Any solution yet? I also have this issue. Link to comment Share on other sites More sharing options...
tonytoronto 1 Posted December 25, 2015 Share Posted December 25, 2015 Im getting the same issue. App worked fine until reset the phone, now wants me to pay another 3.49US. Link to comment Share on other sites More sharing options...
tonytoronto 1 Posted December 28, 2015 Share Posted December 28, 2015 nobody? Link to comment Share on other sites More sharing options...
ScottIsAFool 517 Posted December 28, 2015 Share Posted December 28, 2015 There's an update coming through today (hopefully) that reverts the app back to a paid/trial state rather than using in-app purchases. What this does mean is anyone who has had the app installed before that update comes out automatically gets the full app for free (I believe). Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now