It automatically logs me in as a particular user and I see no way to change it. I tried signing off in the roku channel, but then I go back in and it won't connect. It says retrieving... for about a minute then just kicks me out of the channel. The only way I can get it working again is to uninstall the channel and reinstall. Then I'm back to square one again.
How to change user in Roku
Posted 02 July 2015 - 08:45 PM
I'm not sure how helpful this is, but I can confirm that I have the exact same issue on a Roku right now. Unfortunately, I'm visiting my parents so can't get any access logs or anything (since it's their Roku), but at least I can confirm that it's not an isolated incident.
The normally connect with their Roku 2 into my Emby server at home, with no problem. This evening I connected in (with their account) with no problem, went to sign out (to change to my own account), and now when I try to launch the Emby app it just hangs on "Retrieving..." as described above. I tried to remove and reinstall the app (to ensure I had the most recent version), which didn't help. Then I tried to install the latest Beta of the app, and it still reproduced the same issue.
It would appear that there's a problem with the central login server that it's trying to connect to (since it's not even prompting me with a chance to login so that it can go looking for my server. A long shot maybe, but is there any chance that it has something to do with the domain name change from mediabrowser.tv to emby.media?
Anyway, sorry that I can't provide a log or anymore info, but when it's not technically my Roku box, I'd rather not fiddle with side-loading anything onto it for logging purposes. But I can at least corrolate that this is not an isolated issue, and hopefully somebody else with a logged Roku will be able to replicate the issue and give you the logs that you need.
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