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Emby Theater - repeated "unable to process the request due to unexpected error" when logging out (to switch users)

alexwilson

By alexwilson
in Emby Theater

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alexwilson

alexwilson   3

Posted
Posted (edited)

Most of the time when I log out of Emby to switch users, I get multiple (from 3 to ~20) "there was an error processing the request" (sorry topic title is wrong) messages on the screen that I have to hit OK for each.

 

In the background, you can see the user icon screen fading in -- each time you hit OK it fades in a bit more.

 

Initial log in when stating Theater is always fine, it's only when you log out.

 

558234a2147fb_error.png

 

I don't see anything useful in the logs, though the out-of-bounds index is interesting since it looks like it's for the user list, even though it doesn't happen when the Theatre errors occur.

 

 

Theatre:

 

 

2015-06-17 00:00:00.0077 Info - App: Application version: 3.0.5621.22052

2015-06-17 00:00:00.0077 Info - App: Emby
Command line: C:\Users\Alex\AppData\Roaming\Emby-Theater\System\MediaBrowser.UI.exe
Operating system: Microsoft Windows NT 6.2.9200.0
Processor count: 4
64-Bit OS: True
64-Bit Process: False
Program data path: C:\Users\Alex\AppData\Roaming\Emby-Theater
Application Path: C:\Users\Alex\AppData\Roaming\Emby-Theater\System\MediaBrowser.UI.exe
2015-06-17 00:00:00.0077 Info - App: Application configuration:
{"MediaPlayers":[],"WindowState":"Maximized","WindowTop":91.3333333333333,"WindowLeft":160,"WindowWidth":1293.33333333333,"WindowHeight":733.333333333333,"EnableHighQualityImageScaling":false,"EnableBackdrops":true,"InternalPlayerConfiguration":{"UsePrivateObjects":true,"VideoConfig":{"HwaMode":-1,"HwaResolution":-1,"UseMadVrSmoothMotion":false,"MadVrSmoothMotionMode":"avoidJudder","HwaEnabledCodecs":["H264","VC1","MPEG2"],"EnabledCodecs":["H264","VC1","MPEG1","MPEG2","MPEG4","MSMPEG4","VP8","WMV3","WMV12","MJPEG","Theora","FLV1","VP6","SVQ","H261","H263","Indeo","TSCC","Fraps","HuffYUV","QTRle","DV","Bink","Smacker","RV34","Lagarith","Camstudio","ZLIB","QTRpza","PNG","ProRes","UtVideo","Dirac","DNxHD","MSVideo1","EightBPS","LOCO","ZMBV","VCR1","Snow","FFV1"],"ShowTrayIcon":false,"UseCustomPresenter":true,"NominalRange":2,"EnableMadvr":false,"AutoChangeRefreshRate":false,"MinRefreshRateMin":5,"ScalingMode":4},"AudioConfig":{"AudioBitstreaming":"None","Delay":0,"EnableAutoSync":true,"ConvertToStandardLayout":true,"ExpandMono":true,"Expand61":true,"EnableDRC":false,"DRCLevel":100,"EnablePCMMixing":false,"MixingEncoding":"None","MixingLayout":"Stereo","MixingSetting":4,"LfeMixingLevel":0,"CenterMixingLevel":0.7071,"SurroundMixingLevel":0.7071,"ShowTrayIcon":false,"Renderer":"Default","AudioDevice":"","SpeakerLayout":"Stereo","WasapiARFilters":63,"EnableTimeStretching":false,"UseWasapiEventMode":true,"Ac3EncodingMode":0,"OutputBufferSize":500,"EnabledCodecs":["AAC","AC3","EAC3","DTS","MP2","MP3","TRUEHD","FLAC","VORBIS","LPCM","PCM","WAVPACK","TTA","Cook","RealAudio","ALAC","Opus","AMR","Nellymoser","MSPCM","Truespeech","TAK"]},"SubtitleConfig":{"ExternalExtensions":["SRT"],"EnableXySubFilter":true},"SplitterConfig":{"PreferredAudioLanguages":"","PreferredSubtitleLanguages":"","AdvancedSubtitleConfig":"","SubtitleMode":"Default","PGSForcedStream":true,"PGSOnlyForced":false,"VC1TimestampMode":"Auto","SubstreamsEnabled":true,"StreamSwitchRemoveAudio":false,"UseAudioForHearingVisuallyImpaired":false,"MaxQueueMemSize":256,"ShowTrayIcon":false,"PreferHighQualityAudioStreams":true,"LoadMatroskaExternalSegments":true,"NetworkStreamAnalysisDuration":1000},"COMConfig":{"FilterList":{"171252a088204afe9df85c92b2d66b04":{"ObjectName":"LAV Splitter","ObjectPath":"LAV\\LAVSplitter.ax","Clsid":"171252a088204afe9df85c92b2d66b04"},"b98d13e755db4385a33d09fd1ba26338":{"ObjectName":"LAV Splitter Source","ObjectPath":"LAV\\LAVSplitter.ax","Clsid":"b98d13e755db4385a33d09fd1ba26338"},"e8e73b6b4cb344a4be994f7bcb96e491":{"ObjectName":"LAV Audio Decoder","ObjectPath":"LAV\\LAVAudio.ax","Clsid":"e8e73b6b4cb344a4be994f7bcb96e491"},"ee30215d164f4a92a4eb9d4c13390f9f":{"ObjectName":"LAV Video Decoder","ObjectPath":"LAV\\LAVVideo.ax","Clsid":"ee30215d164f4a92a4eb9d4c13390f9f"},"e1a8b82a32ce4b0dbe0daa68c772e423":{"ObjectName":"madVR","ObjectPath":"madVR\\madVR.ax","Clsid":"e1a8b82a32ce4b0dbe0daa68c772e423"},"2dfcb782ec204a7cb5304577adb33f21":{"ObjectName":"XySubFilter","ObjectPath":"XySubFilter\\XySubFilter.dll","Clsid":"2dfcb782ec204a7cb5304577adb33f21"},"5325df1c6f104292b8fbbe855f99f88a":{"ObjectName":"EVR Presenter (babgvant)","ObjectPath":"babgvant\\EVRPresenter.dll","Clsid":"5325df1c6f104292b8fbbe855f99f88a"},"ec9ed6fc7b034cb68c014eabe109f26b":{"ObjectName":"MP Audio Renderer","ObjectPath":"mpaudio\\mpaudiorenderer.ax","Clsid":"ec9ed6fc7b034cb68c014eabe109f26b"},"93a22e7a509145efba616da26156a5d0":{"ObjectName":"XYVSFilter","ObjectPath":"xy-VSFilter\\VSFilter.dll","Clsid":"93a22e7a509145efba616da26156a5d0"}}},"PublishGraph":false,"FilterSet":""},"MaxStreamingBitrate":3000000,"VlcConfiguration":{"EnableGpuAcceleration":false,"AudioLayout":"Stereo"},"RememberLogin":false,"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"SystemUpdateLevel":"Release","LogFileRetentionDays":3,"RunAtStartup":false,"IsStartupWizardCompleted":true,"EnableCustomPathSubFolders":false}
2015-06-17 00:00:00.0077 Info - App: Plugins:
2015-06-17 00:00:00.0077 Info - App: Start new log file Completed after 0 minute(s) and 0 seconds
<snip>
2015-06-17 21:15:26.7837 Info - InternalDirectShowPlayer: Playing Johnny Cakes. Audio Renderer: Default, Madvr: False, xySubFilter: True, ParentID: 5328baa480c7db7caee8e4f3ce43bec1
2015-06-17 21:15:26.7837 Info - InternalDirectShowPlayer: Playing Path D:\Shared\TanyaTV\The Sopranos\S06E08 - Johnny Cakes - Ehhhh.mkv
2015-06-17 21:16:37.3225 Info - App: Adding resource ResourceDictionary
2015-06-17 21:16:44.7404 Info - App: Removing resource ResourceDictionary
2015-06-17 21:17:05.7756 Info - InternalDirectShowPlayer: Playing Mother’s Mercy. Audio Renderer: Default, Madvr: False, xySubFilter: True, ParentID: 6f8189dfb9694899e0acc212920431d0
2015-06-17 21:17:05.7756 Info - InternalDirectShowPlayer: Playing Path D:\Shared\AlexTV\Game of Thrones\Game.of.Thrones.S05E10.720p.HDTV.x264-IMMERSE.mkv
2015-06-17 21:51:43.3526 Info - App: IntervalTrigger fired for task: Log file cleanup
2015-06-17 21:51:43.3526 Info - App: Queueing task DeleteLogFileTask
2015-06-17 21:51:43.3526 Info - App: Executing Log file cleanup
2015-06-17 21:51:43.3526 Info - App: Log file cleanup Completed after 0 minute(s) and 0 seconds
2015-06-17 21:51:43.4308 Info - App: IntervalTrigger fired for task: Cache file cleanup
2015-06-17 21:51:43.4308 Info - App: Queueing task DeleteCacheFileTask
2015-06-17 21:51:43.4308 Info - App: Executing Cache file cleanup
2015-06-17 21:51:43.4308 Info - App: Cache file cleanup Completed after 0 minute(s) and 0 seconds
2015-06-17 21:51:43.4848 Info - App: IntervalTrigger fired for task: Check for plugin updates
2015-06-17 21:51:43.4848 Info - App: Queueing task PluginUpdateTask
2015-06-17 21:51:43.4848 Info - App: Executing Check for plugin updates
2015-06-17 21:51:43.4848 Info - App: Check for plugin updates Completed after 0 minute(s) and 0 seconds
2015-06-17 21:52:20.9791 Info - App: IntervalTrigger fired for task: Check for application updates
2015-06-17 21:52:20.9791 Info - App: Queueing task SystemUpdateTask
2015-06-17 21:52:20.9791 Info - App: Executing Check for application updates
2015-06-17 21:52:20.9791 Info - App: HttpClientManager GET: http://www.mb3admin.com/admin/service/MB3Packages.json
2015-06-17 21:52:21.6485 Info - App: Check for application updates Completed after 0 minute(s) and 0 seconds
2015-06-17 22:29:45.1332 Info - App: Disposing ApplicationHost
2015-06-17 22:29:45.1332 Info - App: Disposing TaskManager
2015-06-17 22:29:45.1332 Info - App: Disposing HttpClientManager
2015-06-17 22:29:45.1332 Info - App: Disposing InstallationManager
2015-06-17 22:29:45.1332 Info - App: Disposing IsoManager
2015-06-17 22:29:45.1332 Info - App: Disposing ScreensaverManager
2015-06-17 22:29:45.1332 Info - App: Disposing InternalDirectShowPlayer
2015-06-17 22:29:45.1332 Info - App: Disposing PismoIsoManager
2015-06-17 22:29:45.1332 Info - App: Disposing BackdropsEntryPoint
2015-06-17 22:29:45.1332 Info - App: Disposing CommandActionsEntryPoint
2015-06-17 22:29:45.1332 Info - App: Disposing ThemeSongEntryPoint
 

 

Server (running on same machine):

 

2015-06-17 00:00:00.0387 Info - App: Application version: 3.0.5621.4

2015-06-17 00:00:00.0387 Info - App: Emby
Command line: C:\Users\Alex\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe -service
Operating system: Microsoft Windows NT 6.2.9200.0
Processor count: 4
64-Bit OS: True
64-Bit Process: False
Program data path: C:\Users\Alex\AppData\Roaming\MediaBrowser-Server
Application Path: C:\Users\Alex\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe
2015-06-17 00:00:00.0387 Info - App: Application configuration:
{"EnableUPnP":true,"PublicPort":8096,"PublicHttpsPort":8920,"HttpServerPortNumber":8096,"HttpsPortNumber":8920,"EnableHttps":false,"EnableUserSpecificUserViews":false,"CertificatePath":"","EnableInternetProviders":true,"IsPortAuthorized":true,"SeasonZeroDisplayName":"Specials","SaveLocalMeta":true,"EnableLocalizedGuids":true,"EnableLibraryMetadataSubFolder":false,"PreferredMetadataLanguage":"en","MetadataCountryCode":"CA","SortReplaceCharacters":[".","+","%"],"SortRemoveCharacters":[",","&","-","{","}","'"],"SortRemoveWords":["the","a","an"],"MinResumePct":5,"MaxResumePct":90,"MinResumeDurationSeconds":300,"RealtimeLibraryMonitorDelay":40,"EnableDashboardResponseCaching":true,"EnableDashboardResourceMinification":true,"DashboardSourcePath":"","MergeMetadataAndImagesByName":false,"EnableStandaloneMetadata":false,"ImageSavingConvention":"Compatible","MetadataOptions":[{"ItemType":"Book","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Movie","ImageOptions":[{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Banner","Limit":1,"MinWidth":0},{"Type":"Disc","Limit":0,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Backdrop","Limit":5,"MinWidth":1280},{"Type":"Screenshot","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":["Emby Xml","Nfo"],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":["The Open Movie Database","TheMovieDb"],"DisabledImageFetchers":[],"ImageFetcherOrder":["TheMovieDb","FanArt","The Open Movie Database","Screen Grabber"]},{"ItemType":"Series","ImageOptions":[{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Banner","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Backdrop","Limit":5,"MinWidth":1280},{"Type":"Screenshot","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":["Nfo","Emby Xml"],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":["The Open Movie Database","TheTVDB","TheMovieDb"],"DisabledImageFetchers":[],"ImageFetcherOrder":["TheTVDB","FanArt","TheMovieDb"]},{"ItemType":"MusicAlbum","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Disc","Limit":0,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"MusicArtist","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Banner","Limit":0,"MinWidth":0},{"Type":"Art","Limit":0,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Season","ImageOptions":[{"Type":"Backdrop","Limit":0,"MinWidth":1280}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Episode","ImageOptions":[{"Type":"Backdrop","Limit":3,"MinWidth":1280}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"MusicVideo","ImageOptions":[{"Type":"Backdrop","Limit":3,"MinWidth":1280}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Video","ImageOptions":[{"Type":"Backdrop","Limit":3,"MinWidth":1280}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]}],"EnableAutomaticRestart":true,"EnableRealtimeMonitor":true,"PathSubstitutions":[],"ServerName":"MediaServer","WanDdns":"alexwilson.duckdns.org","UICulture":"en-us","PeopleMetadataOptions":{"DownloadActorMetadata":true,"DownloadDirectorMetadata":true,"DownloadProducerMetadata":false,"DownloadWriterMetadata":false,"DownloadComposerMetadata":false,"DownloadOtherPeopleMetadata":false,"DownloadGuestStarMetadata":false},"FindInternetTrailers":true,"InsecureApps9":["Chromecast","iOS","Unknown app","MediaPortal","Media Portal","iPad","iPhone","Windows Phone"],"SaveMetadataHidden":false,"ContentTypes":[],"EnableAudioArchiveFiles":false,"EnableVideoArchiveFiles":false,"RemoteClientBitrateLimit":0,"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"SystemUpdateLevel":"Release","LogFileRetentionDays":3,"RunAtStartup":false,"IsStartupWizardCompleted":true,"CachePath":"","EnableCustomPathSubFolders":false}
2015-06-17 00:00:00.0387 Info - App: Plugins:
Rotten Tomatoes Reviews 1.0.5385.34041
2015-06-17 00:00:00.0387 Info - App: Start new log file Completed after 0 minute(s) and 0 seconds
2015-06-17 00:00:00.0387 Info - ServerManager: Sending web socket message ScheduledTaskEnded
2015-06-17 00:18:49.1868 Info - App: Udp message sent to 192.168.0.104:45144
2015-06-17 00:18:49.1943 Info - App: Udp message sent to 192.168.0.104:45144
2015-06-17 00:46:49.3046 Info - App: IntervalTrigger fired for task: Refresh Guide
2015-06-17 00:46:49.3046 Info - App: Queueing task RefreshChannelsScheduledTask
2015-06-17 00:46:49.3046 Info - App: Executing Refresh Guide
2015-06-17 00:46:49.3046 Info - App: Refresh Guide Completed after 0 minute(s) and 0 seconds
2015-06-17 00:46:49.3046 Info - ServerManager: Sending web socket message ScheduledTaskEnded
2015-06-17 00:52:04.6602 Info - App: Udp message sent to 192.168.0.103:33188
2015-06-17 00:52:04.6742 Info - App: Udp message sent to 192.168.0.103:33188
2015-06-17 01:00:00.0066 Info - App: DailyTrigger fired for task: Chapter image extraction
2015-06-17 01:00:00.0066 Info - App: Queueing task ChapterImagesTask
2015-06-17 01:00:00.0066 Info - App: Executing Chapter image extraction
2015-06-17 01:00:00.9842 Info - App: Chapter image extraction Completed after 0 minute(s) and 0 seconds
2015-06-17 01:00:00.9842 Info - ServerManager: Sending web socket message ScheduledTaskEnded
2015-06-17 01:38:22.9016 Info - App: Udp message sent to 192.168.0.104:39653
2015-06-17 01:38:22.9016 Info - App: Udp message sent to 192.168.0.104:39653
2015-06-17 02:46:19.9745 Info - App: HttpClientManager GET: http://www.mb3admin.com/admin/service/MB3ServerNotifications.json
2015-06-17 02:46:25.0376 Info - App: HttpClientManager GET: http://bot.whatismyipaddress.com/
2015-06-17 02:47:04.5689 Info - App: IntervalTrigger fired for task: Scan media library
2015-06-17 02:47:04.5689 Info - App: Queueing task RefreshMediaLibraryTask
2015-06-17 02:47:04.5689 Info - App: Executing Scan media library
2015-06-17 02:47:04.5689 Info - App: Validating media library
2015-06-17 02:47:05.7252 Info - App: IntervalTrigger fired for task: Convert media
2015-06-17 02:47:05.7252 Info - App: Queueing task SyncConvertScheduledTask
2015-06-17 02:47:05.7914 Info - App: Executing Convert media
2015-06-17 02:47:05.7914 Info - App: Convert media Completed after 0 minute(s) and 0 seconds
2015-06-17 02:47:05.7914 Info - ServerManager: Sending web socket message ScheduledTaskEnded
2015-06-17 02:47:05.8294 Info - App: IntervalTrigger fired for task: Download channel content
2015-06-17 02:47:05.8294 Info - App: Queueing task ChannelDownloadScheduledTask
2015-06-17 02:47:05.8665 Info - App: Executing Download channel content
2015-06-17 02:47:05.8665 Info - App: Download channel content Completed after 0 minute(s) and 0 seconds
2015-06-17 02:47:05.8665 Info - ServerManager: Sending web socket message ScheduledTaskEnded
2015-06-17 02:47:07.3150 Info - App: Removing virtual season Madam Secretary 
2015-06-17 02:47:07.3150 Info - App: Creating Season Season Unknown entry for Madam Secretary
2015-06-17 02:47:07.3300 Info - App: Removing virtual season Madam Secretary 
2015-06-17 02:47:07.3300 Info - App: Creating Season Season Unknown entry for Madam Secretary
2015-06-17 02:47:11.8567 Info - App: Removing virtual season The Daily Show with Jon Stewart 
2015-06-17 02:47:11.8567 Info - App: Creating Season Season Unknown entry for The Daily Show with Jon Stewart
2015-06-17 02:47:12.5972 Info - App: Removing virtual season The Daily Show with Jon Stewart 
2015-06-17 02:47:12.5982 Info - App: Creating Season Season Unknown entry for The Daily Show with Jon Stewart
2015-06-17 02:47:13.9333 Info - App: Removing virtual season Madam Secretary 
2015-06-17 02:47:13.9953 Info - App: Creating Season Season Unknown entry for Madam Secretary
2015-06-17 02:47:14.0083 Info - App: Removing virtual season Madam Secretary 
2015-06-17 02:47:14.0083 Info - App: Creating Season Season Unknown entry for Madam Secretary
2015-06-17 02:47:14.0864 Info - App: Removing virtual season Avengers Assemble (2013) 0
2015-06-17 02:47:14.1654 Info - App: Creating Season Specials entry for Avengers Assemble (2013)
2015-06-17 02:47:14.2500 Info - App: Removing virtual season The Daily Show with Jon Stewart 
2015-06-17 02:47:14.3580 Info - App: Creating Season Season Unknown entry for The Daily Show with Jon Stewart
2015-06-17 02:47:15.0705 Info - App: Removing virtual season The Daily Show with Jon Stewart 
2015-06-17 02:47:15.0705 Info - App: Creating Season Season Unknown entry for The Daily Show with Jon Stewart
2015-06-17 02:47:15.1966 Info - App: Scan media library Completed after 0 minute(s) and 10 seconds
2015-06-17 02:47:15.1966 Info - LibraryMonitor: Watching directory C:\Users\Alex\AppData\Roaming\MediaBrowser-Server\root
2015-06-17 02:47:15.1966 Info - LibraryMonitor: Watching directory C:\Users\Alex\AppData\Roaming\MediaBrowser-Server\data\camerauploads
2015-06-17 02:47:15.1966 Info - LibraryMonitor: Watching directory C:\Users\Alex\AppData\Roaming\MediaBrowser-Server\data\collections
2015-06-17 02:47:15.1966 Info - LibraryMonitor: Watching directory D:\Shared\AlexMovies
2015-06-17 02:47:15.1966 Info - LibraryMonitor: Watching directory D:\Shared\AlexTV
2015-06-17 02:47:15.1966 Info - LibraryMonitor: Watching directory C:\Users\Alex\AppData\Roaming\MediaBrowser-Server\data\playlists
2015-06-17 02:47:15.1966 Info - LibraryMonitor: Watching directory D:\Shared\LizzieMovies
2015-06-17 02:47:15.1966 Info - LibraryMonitor: Watching directory D:\Shared\LizzieTV
2015-06-17 02:47:15.1966 Info - LibraryMonitor: Watching directory D:\Shared\TanyaMovies
2015-06-17 02:47:15.1966 Info - LibraryMonitor: Watching directory D:\Shared\TanyaTV
2015-06-17 02:47:15.1966 Info - ServerManager: Sending web socket message ScheduledTaskEnded
2015-06-17 03:00:00.0091 Info - App: DailyTrigger fired for task: Download missing subtitles
2015-06-17 03:00:00.0091 Info - App: DailyTrigger fired for task: Refresh people
2015-06-17 03:00:00.0091 Info - App: Queueing task SubtitleScheduledTask
2015-06-17 03:00:00.0091 Info - App: Executing Download missing subtitles
2015-06-17 03:00:00.0091 Info - App: Queueing task PeopleValidationTask
2015-06-17 03:00:00.0091 Info - App: Download missing subtitles Completed after 0 minute(s) and 0 seconds
2015-06-17 03:00:00.0091 Info - ServerManager: Sending web socket message ScheduledTaskEnded
2015-06-17 03:00:00.0872 Info - App: Executing Refresh people
2015-06-17 03:00:01.4292 Error - App: Error validating IBN entry [., False]
*** Error Report ***
Version: 3.0.5621.4
Command line: C:\Users\Alex\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe -service
Operating system: Microsoft Windows NT 6.2.9200.0
Processor count: 4
64-Bit OS: True
64-Bit Process: False
Program data path: C:\Users\Alex\AppData\Roaming\MediaBrowser-Server
Application Path: C:\Users\Alex\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe
Index was outside the bounds of the array.
System.IndexOutOfRangeException
  at MediaBrowser.Server.Implementations.Library.LibraryManager.GetItemByName[T](String path, String name)
  at MediaBrowser.Server.Implementations.Library.LibraryManager.GetPerson(String name)
  at MediaBrowser.Server.Implementations.Library.Validators.PeopleValidator.<ValidatePeople>d__b.MoveNext()
 
2015-06-17 03:00:02.0951 Info - App: HttpClientManager GET: 
<snip>
<more stuff, few hundred of these, then you can see the logout which is when the error occurs on screen>
2015-06-17 21:16:01.6778 Error - SessionWebSocketListener: Unable to find session based on web socket message
2015-06-17 21:16:02.5868 Error - SessionWebSocketListener: Unable to find session based on web socket message
2015-06-17 21:16:03.4906 Error - SessionWebSocketListener: Unable to find session based on web socket message
2015-06-17 21:16:04.3956 Error - SessionWebSocketListener: Unable to find session based on web socket message
2015-06-17 21:16:05.3076 Error - SessionWebSocketListener: Unable to find session based on web socket message
2015-06-17 21:16:37.0994 Info - UserManager: Authentication request for Alex has succeeded.
2015-06-17 21:17:06.1610 Error - SessionWebSocketListener: Unable to find session based on web socket message
<followed by a few hundred more, ending with this>
2015-06-17 22:29:14.8334 Error - SessionWebSocketListener: Unable to find session based on web socket message
2015-06-17 22:29:15.7444 Error - SessionWebSocketListener: Unable to find session based on web socket message
2015-06-17 22:29:45.1929 Error - HttpServer: Error in SharpWebSocket: An exception has occurred while receiving a message.. Exception.Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
 
 
 

 

This has been ongoing for a few months and several upgrades of Server and Theatre, but seems to be getting a lot worse lately.

 

If it is coming from the user array index issue, I have three "regular" users and one user that is set has "hide this user from login screens" since it set for all-library access for a DLNA device in the house.

 

I just tried setting that user to not hidden, same error.

Edited by alexwilson
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