rchevere 1 Posted June 17, 2015 Share Posted June 17, 2015 Hi. I'm using Version 3.0.5641.4 and Control panel show emby server and media browser server entries intalled at the same time. If I try to uninstall any of them the uninstall program just stop working. If I go directly to C:\Users\MC Family\AppData\Roaming\MediaBrowser-Server there is only Media browser, no Emby. I include the last two Logs. Also, My collection section don't show the images or any info about the movies and hang if I try to click over that section. server-63570076592.txt server-63570095999.txt Link to comment Share on other sites More sharing options...
Tolerant 70 Posted June 17, 2015 Share Posted June 17, 2015 No offense to anyone, but when you change a program's name it really helps if you update that change across all versions of the software not just in logo's but in paths and data storage etc. Right now, it feels very wonky to keep seeing 'EMBY' but half of the references to it and paths for data are 'Media Browser' etc.. tighten that stuff up! Link to comment Share on other sites More sharing options...
Luke 37056 Posted June 17, 2015 Share Posted June 17, 2015 the paths used do have emby but only for fresh new installations. we're not going to attempt to move or rename existing folders as that's too risky. And also, this is a community project. You are welcome to install test builds and participate in the alpha area to help find these kinds of things so that they're fixed before being released. It is a much more constructive way for you to help out as opposed to coming in here after the fact and basically telling us we're all buffoons 2 Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 17, 2015 Author Share Posted June 17, 2015 Ok, lets try again this. My problems are: 1 - Both Emby server and Media Browser server showing up in my programs list 2 - I can't delete neither with the uninstall software and 3 - None of them work Any help? Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 17, 2015 Author Share Posted June 17, 2015 Also if I delete the system file and try to do a clean installation the new way to connect my server to my account stay in a loop asking for preferred language and don't progress from there. Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 17, 2015 Author Share Posted June 17, 2015 MediaBrowser.Uninstaller has stopped working and this the problem it report: Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: mediabrowser.uninstaller.exe Problem Signature 02: 1.0.0.0 Problem Signature 03: 5563943b Problem Signature 04: System Problem Signature 05: 4.0.30319.17929 Problem Signature 06: 4ffa5c88 Problem Signature 07: 3fd6 Problem Signature 08: 2a9 Problem Signature 09: System.ComponentModel.Win32 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 18, 2015 Author Share Posted June 18, 2015 Well, I flush the dns, I try to reinstall the software, I can't login to my server because don't go beyond the language selection. What else is left? Do I have to format the computer and star again? Link to comment Share on other sites More sharing options...
Luke 37056 Posted June 18, 2015 Share Posted June 18, 2015 clear your browsing data Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 18, 2015 Author Share Posted June 18, 2015 Ok. I obliterate the browsing data and got inside. Now I don't have my support key, therefore can't restore my system with the backup utility. What's next? Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 18, 2015 Author Share Posted June 18, 2015 I don't want to sound rude, so thank you for the browsing data tip. Link to comment Share on other sites More sharing options...
jayTcold 8 Posted June 18, 2015 Share Posted June 18, 2015 OP: This same issue happened to me a while back. Here's what I did to fix it: Backup whatever you'd like to keep (IBN folder, etc.) Manually delete the Media Browser and Emby folders from your file system Reboot D/L and install CCleaner: http://www.piriform.com/ccleaner Run CCLeaner. Clean your Registry first, then clean Windows/Applications Reboot Check Add/Remove programs again. If the entries still appear, then click them. You should receive a message stating something to the effect of: "...can't find program...would you like to delete the entry from the programs list...?". Click "Yes" to that message. Reboot D/L, and install, the latest version of Emby server If you did back up your IBN folder, then copy it into: C:\Users\Justin\yourname\Roaming\MediaBrowser-Server\metadata Basically, what you're doing with CCLeaner is killing any old references to MB/Emby that are floating around your system. Hope this helps...fingers crossed : - ) Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 18, 2015 Author Share Posted June 18, 2015 Ok. The backup utility work even when it said I need a key. So my system is restoring everything now. My supporter key is back, my configuration is back also. I'm happy now. Thanks for your help and support guys! I hope everything run well. I will update as soon as the system finish scanning my files. 1 Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 19, 2015 Author Share Posted June 19, 2015 Update: Everything look ok except for the fact that the collection don't show any information and if I select any collection it freeze. I uninstall and reinstall the Auto Box Sets without success. Any recommendation? Link to comment Share on other sites More sharing options...
Luke 37056 Posted June 19, 2015 Share Posted June 19, 2015 what freezes? Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 19, 2015 Author Share Posted June 19, 2015 Sorry. When I select any blank space where the image of the collection is suppose to be, a spinning circle show but nothings happens and I can't either go back to the main menu or access the dashboard. I verify manually the presence of the collection and all the information in the files at C:\Users\MC Family\AppData\Roaming\MediaBrowser-Server\data\collections. Everything is there but Emby just don't load it. Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 19, 2015 Author Share Posted June 19, 2015 Here is the last 4 logs when the error happen. Thanks for your help. server-63570293713.txt server-63570318575.txt server-63570318754.txt server-63570318829.txt Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 19, 2015 Author Share Posted June 19, 2015 (edited) update: I find Emby was mark as not trusted by Norton Security. I trusted manually and I'm running a library scan from Emby. I'll keep my finger cross. Also thanks to jayTcold, I finally got rid of the entries for old files let behind by previous installations in my registry. Edited June 19, 2015 by rchevere Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 20, 2015 Author Share Posted June 20, 2015 Ok, no luck. The web client don't work. Keep giving the rotating circle like looking for something. So I give up. I just going to wait for another version to come up. Link to comment Share on other sites More sharing options...
rchevere 1 Posted June 20, 2015 Author Share Posted June 20, 2015 (edited) Ok. I found that the web client wasn't working with my music files. I have no clue why but after I eliminate the access to my music files and only access the movies the program start working again. All I know is that this start happening with the server Version 3.0.5641.4 Just in case this matter I found in my C; directory an EMBY and Media Browser server files and I don't know if this is suppose to be there (both at the same time). Both with identical structure and content. For those who have Norton, verify that the program is mark as trusted or the web client just not going to work. Thank for your support . P.S. If you still don't have the plugin Server Configuration Backup get it now. It saves a lot of headaches!! Edited June 20, 2015 by rchevere Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now